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Casey Kia

Newport News, VA

4.7
1,519 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,519 reviews

April 23, 2012

Charlie was great. even tho he wasnt our sales associate he did everything in his power to make us happy! including but not limited to giving us a loaner car while our new car was on order. he was great and More

by evlgenius74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wood
April 14, 2012

One of the best car buying experiences I ever had. Superb in every phase of the process. I was very happy and satisfied. Glenn Watkins More

by gwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stinebaugh, Steve Sparkman, Jeff Pelfry
April 06, 2012

Ken and everyone at teh dealership were courteous and very profesional. I especially appreciated their honesty and integrity. I will continue to conduct my car buying experience with them. More

by juanv1467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Ashcom
April 02, 2012

Badara was an excellent salesman and catered to our needs. The dealership is beautiful along with a friendly staff. This experience was unmatched and I would reccommend everyone to come by and feel the More

by bjenkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badara Sow
March 31, 2012

When we got to the dealership, we were immediately greeted and told that a sales rep would be with us. Brandon was the person we interacted with, and he was great. I told him what I was looking for an More

by AsGrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
March 29, 2012

My experience working with Scott Stinebaugh was the absolute best car buying experience I have ever had. Scott paid specific attention to the needs I articulated to him as to what kind of vehicle I wa More

by dwdavis1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stinebaugh
March 27, 2012

Brandon went above and beyond our expectations as a sales consultant. He stayed late to accommodate our needs and provided friendly customer service, answered all of our questions and ensured we had everythi More

by WMDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
March 15, 2012

I went to purchase a new Sedona. Scott met us in the parking lot, sold us on a used 2010 Sedona with new car warranty. He worked with us explaining the vehicle, gave us a test drive, knew my financial n More

by Terry2Bea
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Stinebaugh
March 13, 2012

I was ready to purchase a used car when it was recommended that I look into a new vehicle, I went online to Casey Kia in Newport News,Va. and Badara Sow contacted me very quickly. As I do not live More

by nebraska93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stinebaugh, Badara Sow, Roberto dial, Jeff Pelfry
March 07, 2012

Overall very pleasant experience with my purchase at Casey Kia. All the staff I dealt with we're very nice. They were patient with me and allowed me to take two different models home overnight. We went More

by sharding737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willis, Charlie and Scott
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