Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,491 reviews
This was my best car buying experience. The sales people were very nice and very knowledgeable about the vehicle i was interested in. I walk out of there feeling like i got a great deal and wasnt regreting were very nice and very knowledgeable about the vehicle i was interested in. I walk out of there feeling like i got a great deal and wasnt regreting it at all. I would defenitly recommend this dealership to friends and family. More
Our original intent was to purchase a Kia Sorento or Honda Pilot through the USAA build and by program. We initially chose Casey only for a fact-finding visit because they have dealerships for both of Honda Pilot through the USAA build and by program. We initially chose Casey only for a fact-finding visit because they have dealerships for both of the vehicles of interest. However, after meeting our sales person, Tracy Lego, we were hooked. Tracy was kind enough to set up test drives with both a Sorento and Pilot. He never pressured us to make a decision, he seemed more interested in helping us get the vehicle that was right for us instead of just selling us a Kia. After our test drive, we left the dealership to do more research and actually build and price a Sorento through the USAA build and buy program so that we would have a basis for negotiation, the most painful part of purchasing a new vehicle. Once I had a confirmed price quote through the build and buy program I contacted Tracy and told him that if he could match or a least come close to to the pricing we obtained through the USAA program we would prefer to purchase our Kia from Casey. Tracey didn't match our build and buy pricing, HE BEAT IT! Buying at Casey Kia and working with Tracy Lego was smooth and hassle free. We're extremely happy to be a members of the Casey Kia family and will return when it's time for our next vehicle purchase. At Casey it seems to be more about building relationships than just selling cars. This was the best automobile purchasing experience my wife and I have ever had and we highly recommend Casey Kia to all seeking to purchase a new car. More
This was the best service I've gotten from any car dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a car the first time. He went above and beyond his duties to find us a safe and reliable vehicle that will grow with our growing family. I would and have recommended Christopher to my friends who are and will be looking for cars. Roberto was also exceptional and the two gave us an amazing PRICE on a used 2011 Kia Sedona with lots of perks, LOVE IT. Thank you guys and we will defiantly come back when we need an upgrade to my husbands vehicle. I want to thank you guys for an amazing deal, just not enough thank you for our vehicle and the deal we got ^_^ More
i really loved casey kia and i love my new van Tracey lego is amazing and kind thank you tracey and i just love all the people their they treat u with kind and respect lego is amazing and kind thank you tracey and i just love all the people their they treat u with kind and respect More
Chris did a fabulous job. He was extremely friendly and knowledgeable. I found him to be very forthright and willing to go the extra mile to sell me a car that I was looking for ... not sell me a car he n knowledgeable. I found him to be very forthright and willing to go the extra mile to sell me a car that I was looking for ... not sell me a car he needed to move. I appreciate his work and would recommend him a salesperson to use should they go to Casey KIA. Defiantly a valued employee! My over-all experince with Casey was great. The staff was very friendly and had there been a 2011 Sorento on the lot ... We would have bought there first! More
It was the best experience i have ever had in buying a car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars wit car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars with in a few months and will go back in the future. we love both our new cars and look forward to doing business in the future again. More
This was our first time to a Kia dealership. My husband and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what Kia had to offer with price, value and warranty on their small SUV's compared to the competition. After visiting the dealership and speaking with the sales consultant Ken we will definitely be back to buy within the next few months. Ken is a wonderful sales consultant. He was never pushy and he never talked negatively about any other brand. He just gave us the facts about the vehicle we were interested in. After 18 years of working in the service industry, I know customer service well. Ken is a great representative for Kasey and an asset as a brand sales consultant for Kia. We are very comfortable and look forward to our next purchase from Ken at Kasey Kia. Thank You, Shaun and Phyllis Mihalic More
I thought that it was unusual that the service guy told me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. I me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. If I needed to change it more often, why doesn't my manual tell me that??? More
Very friendly and professional staff. Really listened to our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment w our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment we arrived the staff was right there to help. Really liked that they gave us our space and by no means seemed overbearing or pushy, which we experienced before in other dealerships. We could not be happier about this new purchase for our growing family. We recommend this dealership 100%. More
Christine and Francine helped to get me in and out as fast as possible. THEY ARE AWESOME, and always seem to try to get everyone taken care of as fast as possible!! Always A+ customer service and quality fast as possible. THEY ARE AWESOME, and always seem to try to get everyone taken care of as fast as possible!! Always A+ customer service and quality. More