Casey Kia

Casey KIA was determined to make me happy, so along with KIA corporate, they are replacing the part under warranty even though they cannot duplicate the issue. My experience with Southern KIA Lynnhaven was KIA corporate, they are replacing the part under warranty even though they cannot duplicate the issue. My experience with Southern KIA Lynnhaven was the polar opposite. They were completely oblivious to what I needed fixed and only concentrated on charging me for all kinds of weird premium services I had no interest in. If you want to buy/service a KIA, save yourself the the time and head to Casey KIA, I wish I would have bought my vehicle here initially. I think I would have been better off. Update on Casey, Francine got me in with an appointment the very next business day and had my vehicle working awesome. I was not charged as my work was under warranty. I was able to use their convenient shuttle to go to work and was even picked up to get my vehicle. Bottom line here, I am VERY happy with Casey KIA's no nonsense, all business, consumer driven approach. Francine, thanks again. Even though you were clearly having a busy day, you made sure I was taken care of. More

Due to the outstanding service provided by Michael Perrimon I am able to rate him among the highest! Michael took the time to show me the Sorento in the different styles with all the options availabl Perrimon I am able to rate him among the highest! Michael took the time to show me the Sorento in the different styles with all the options available, as a result we bought the SX, which is amazing! Michael's sincerety and dedication to his customers and Casey Kia is superb. His repoire with my family will continue long after this purchase. I highly recommend Michael Perrimon at Casey KIA for your car purchasing needs. More

My wife and I looked at a lot of new cars and after careful consideration, we purchased our new KIA at Casey KIA of Newport News. Our dealer representative, Brandon Thompson, was so helpful (and patie careful consideration, we purchased our new KIA at Casey KIA of Newport News. Our dealer representative, Brandon Thompson, was so helpful (and patient) and showed us the various vehicles that KIA had to offer. I believe that the knowledge and professionalism that Brandon demonstrated sealed the deal for us. I would recommend everyone to look at KIA prior to a new car purchase and look Brandon up. He did great by us. More

Overall Casey-Kia is a great plase to do business with. The staff were helpfull welcoming and patient. I am i first time buyer and very pleased with my purchase. The staff were helpfull welcoming and patient. I am i first time buyer and very pleased with my purchase. More

Charlie was great. even tho he wasnt our sales associate he did everything in his power to make us happy! including but not limited to giving us a loaner car while our new car was on order. he was great and he did everything in his power to make us happy! including but not limited to giving us a loaner car while our new car was on order. he was great and FAR surpassed my expectations! More

One of the best car buying experiences I ever had. Superb in every phase of the process. I was very happy and satisfied. Glenn Watkins in every phase of the process. I was very happy and satisfied. Glenn Watkins More

Ken and everyone at teh dealership were courteous and very profesional. I especially appreciated their honesty and integrity. I will continue to conduct my car buying experience with them. very profesional. I especially appreciated their honesty and integrity. I will continue to conduct my car buying experience with them. More

Badara was an excellent salesman and catered to our needs. The dealership is beautiful along with a friendly staff. This experience was unmatched and I would reccommend everyone to come by and feel the needs. The dealership is beautiful along with a friendly staff. This experience was unmatched and I would reccommend everyone to come by and feel the Casey experience!! More

When we got to the dealership, we were immediately greeted and told that a sales rep would be with us. Brandon was the person we interacted with, and he was great. I told him what I was looking for an greeted and told that a sales rep would be with us. Brandon was the person we interacted with, and he was great. I told him what I was looking for and he helped me find the best vehicle to fit my needs. We were at the dealership for a long time, although it didn't seem like it. Mainly we what took us a long time was the fact that my husband and I had about a thousand and one questions which Brandon answered all of them without hesitation. I even got a call the day after to see how I liked the car, I told them I absolutely love it. I am so happy to have gone to this dealership because the environment was great, our sales rep Brandon was really nice and helpful, and we got ourselves a KIA Soul! I will definitely recommend Casey KIA to everyone that I know. More