Back

Casey Kia

Newport News, VA

4.7
1,518 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Contact Dealership

11999 Jefferson Ave

Newport News, VA

23606

Directions

By Type

Showing 1,518 reviews

August 26, 2012

Pam Lawrence seemed to know exactly what I was looking for and found the perfect car for me and my family. Great experience. I highly recommend Casey Kia. More

by heatherjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence
Aug 27, 2012 -

Casey Kia responded

We're so glad Pam was able to find you and your family the perfect car. We wish you luck and look forward to seeing you in the future.

August 25, 2012

I had a great experience with Brandon Thompson from Casey Kia/Auto Group. I got the run around from several. He upgraded the car and matched the price for a sub level car. Great Care- did everything over the More

by corywnewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Aug 27, 2012 -

Casey Kia responded

Thank you for the great review of Brandon. We're glad your purchase was easy and stress-free, and we look forward to serving you in the future.

August 21, 2012

I am from Las Vegas Nevada visiting my daughter station at Langley AFB and live in Newport News, VA. We came out to Casey Kia on 8/20/12 to look at the 2013 Kia Optima because I am in the process of purcha More

by ksalandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Ashcom
Aug 21, 2012 -

Casey Kia responded

Thank you for taking the time to post such a great review. We're glad Ken could provide you with helpful information and wish you luck with your new Optima.

August 19, 2012

We came to Casey Kia in search of a vehicle that we thought we would never find: a small SUV with great gas mileage and a decent price. When we pulled into the parking lot the first thing we saw was a More

by justin.boykin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Lawrence
Aug 21, 2012 -

Casey Kia responded

Thank you so much for the kind words about Pam and the rest of the team. We value your business and look forward to serving you in the future. Enjoy your new Kia!

August 16, 2012

HAD A VERY GOOD EXPERENCE WITH THE CASEY KIA SALES TEAM, PAM LAWRENCE WAS VERY HELPFUL AND DONE A GREAT JOB. WAS VERY PLEASED WITH HOW EVERYTHING WENT, WAS VERY HAPPY ONCE THE CAR WAS LOCATED AND ARRIVED. More

by begoniax1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence
Aug 21, 2012 -

Casey Kia responded

Thank you for the kind words. We are pleased you had a positive experience and look forward to working with you in the future.

August 16, 2012

I instantly chose Casey Kia because of experiences with my first lease with them. I am interested in developing a relationship with this dealership that will last throughout the years. Excellent Service. More

by Stephen Melillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY ALLEN, ROBERTO DIAL
Aug 16, 2012 -

Casey Kia responded

Thanks for the kind words, Stephen! We look forward to working with you throughout the years.

August 11, 2012

My mom and I had a great experience at Casey Kia My mom and I had a great experience at Casey Kia yesterday. Brandon got my mom the payments within the range that she wanted to remain. She is retire More

by Cworley73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson , Brandon Thompson
Aug 13, 2012 -

Casey Kia responded

Thanks for taking the time to write such a great review. We're glad Brandon would help your mom find the perfect car with an affordable payment. Come back and see us soon.

July 28, 2012

Badara and Roberto were so awesome to work with. I could not have asked for a better experience and will be recommending them to all my friends. More

by tempiewade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badara Sow
Aug 02, 2012 -

Casey Kia responded

Thank you for your kind words about Barbara. We look forward to serving you in the future.

July 24, 2012

I had a very excellent experience while buying my new Kia. The sales rep along with the financing rep both did everything in there power to get me the best rate possible and I truly appreciate their effo More

by joannenewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perrimon, Shaun, Paul Taylor
Jul 26, 2012 -

Casey Kia responded

Thank you for the great feedback. We're happy you chose Casey for your new car and that we were able to meet your needs. Let us know if we can help you in the future.

July 23, 2012

Thank you for a positive experience. I bought a first car for my college bound daughter. I feel like we got an acceptable deal, friendly, positive service and all our questions were answered and any concern More

by Zella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence
Jul 26, 2012 -

Casey Kia responded

Thank you for the kind words about Pam. We're glad we were able to help you find the perfect car for your daughter and we look forward to serving you in the future.

...
145
...