Casey Kia

Kellie Johansen was my sales representative and she was very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and she was able to make it happen. I would highly recomment Casey Kia, Kellie and the entire staff there. Plus I LOVE my new Kia! More

Pam Lawrence is an exceptional sales person. I was sent to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband a to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband and I went into the show room to meet Pam in person. She took me straight to the vehicle that I purchase and we went for a test drive. We fell in love with the car. Pam was so confident that I was going to buy the car, she allowed me to take the car home and bring it back the next day. My husband had to leave to go to work, which left me "stranded". So I drove myself home. Upon our return to the show room, Pam had already worked out the price and had me ready to sign the paperwork without having to wait hours. This employee should be recognized and applauded for her outstanding work ethics. More

Everything was exceptional. Kellie was an outstanding salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! More

I had been going through the fire until I met a true I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would ne I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would never be able to. I had a broken down car with a mountain of payments left and negative equity, on top of that my credit was poor. I was worried I'd be without a car for a while but Pam worked with me and really took in what I was going through. I had that feeling, you know that feeling when you can sense this person genuinely cares and isn't just trying to lead you on. Pam worked with me for a few trying to figure things out but she didn't just leave me to the side after knowing my situation. She worked tirelessly to help me and I appreciate that dearly. I was able to trade in that junk car I had and get a 2013 Optima within my range. It feels good to leave a car-lot feeling good about your decision and not second guessing yourself. The staff's service at Casey Kia is immaculate, TOP NOTCH. Thank You Pam Lawrence!!! More

Pure Awesomeness from Pam Lawrence- She put in 110% effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongsi effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongside Roberto Dial, who made the financing with the bank a breeze, and Charlie Wood who made the paperwork super fast and easy :) I would definitely recommend them to anyone looking to buy a Kia. All three of them are Awesome and make a great team! Thanks to them I am driving an awesome vehicle. Definitely Definitely HIGHLY RECOMMEND YOU STICK WITH THEM TO MAKE BUYING A BRAND NEW VEHICLE PRETTY MUCH EFFORTLESS. ALL THREE WERE A JOY TO WORK WITH :)))) THANK YOU GUYS FOR GOING ABOVE AND BEYOND!!! More

We found Casey Kia when we were looking for a used car. We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found th We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found the perfect used car for us, a Mini Cooper Convertible. Brandon was patient, polite, and extremely knowledgeable, which is the perfect combination of attributes for a successful salesman. He was extraordinary with us. Then Charlie helped us with our financing and warranty options, and his humor is by far his best attribute. Charlie was extremely helpful in every sense of the word. Then, lastly, we dealt with Francine and the service department when we needed to follow up with Casey Kia on some issues with our Mini. Francine has been great with coordinating services between Kia and the BMW facility. All in all, Casey Kia has been over and above the best dealership we have ever dealt with, and we could not be more pleased. In fact, we are now test driving another vehicle now, and deciding on what vehicle is best for our family. We would not consider going to another dealership. We love Casey Kia. More

I went to Casey Kia not knowing if I would be able to get a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out of my trade in car. Thanks Mike for all of your help! More

Dear All; As a consumer I highly recommed Mr.Ken Ashcom at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional an at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional and efficient in his approach to his customers and Ken is the ideal person to take care of your auto needs. Ken will also help you on any budget you may have and I thank him for seeing that I get the car of my dreams.Ken is very compassionate and what you may think is impossible Ken will make it possible at casey kia dealers. More

Working with Casey Kia was an overall fantastic experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade for her Town and Country and drove same day with a Kia Forte. We dealt with Ken A. both times. Great sales Reps, great service and an overall friendly and easy to work with dealer. I would recommend the Casey family to anyone who wants a better than just satisfactory experience! Branden S. More

I was actually referred to Casey by a collegue of mine. They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find the perfect car. He is very personable and one of the nicest care dealers I have ever met. Brandon made sure that my monthly payments were something that I could afford; he even factored in my insurance rates and GAP payments. The General Manager Roberto Dial helped Brandon help me when I ran into a minor setback financially but between the two of them they worked hard to make sure I got the vehicle I wanted at the price I not only could afford but felt comfortable with. Roberto Dial helped negotiate with the credit union to get my interest rate lower. On a Friday night, Brandon, Roberto, and the lot attendant Jermany stayed almost two hours after closing time to make sure I felt comfortable with my purchase and even let me drive the car for the weekend before I made the decision of purchasing the vehicle. The finance guy Charlie Wood has a beautiful spirit. He had me laughing and smiling from ear to ear from the moment I met him. He explained everything to me in detail and in a way so that I could fully understand. Jermany Everett the lot attendant made sure everything in the car was top notch prior to me driving off the lot. He made sure I didn't have to worry about gas, or the detailing of my vehicle. I would . . . correction; I will go back to Casey the next time I need to purchase a car. I am currently encouraging my mother to go there this weekend and work with these guys. They are AMAZING!!!! They took care of me as if I were a family member or close friend. They are genuinely sincere and concerned for individuals well-being. I appreciate all that they have done and I would be more than willing to purchase another car from these gentlemen. More