Casey Kia

Great service and amazing people from the time I walked thru the door until I drove off the lot in my brand new Sorento and after! thru the door until I drove off the lot in my brand new Sorento and after! More

I went to the dealership with an attitude. I knew the MSRP of the vehicle I wanted and I knew the dealer invoice for the vehicle and options. The Sales Consultant and manager dealt with me in an honest MSRP of the vehicle I wanted and I knew the dealer invoice for the vehicle and options. The Sales Consultant and manager dealt with me in an honest and forthright manner. Without trying to strongarm me they worked with me in a reasonable way and bent over backward to convince me they wanted my business, but if they could not make "some" profit they would not be a business for long. They did not have the exact vehicle that I wanted (color, trim and options) but promised to find it for me and have it ready for me to take delivery within a few days. I asked them detailed questions regarding the warranty, maintenance schedule and how they would take care of the vehicle during the warranty period. All answers were prompt, believable and, I was convinced, honest. My business with other car dealers over the years did not always give me confidence of their trustworthiness. At Casey Kia I got the car exactly as I wanted it, delivered on time, and at a reasonable price. I feel that I also made a couple of friends. I look forward to returning to Casey Kia for required maintenance and feel certain that I will continue to be treated fairly. Best of all, I really like my new car. More

I was referred to Roberto Dial by my friend Neykia. I, I was referred to Roberto Dial by my friend Neykia. I, inadvertently, went to the incorrect dealership searching for Roberto. The salesman, at I was referred to Roberto Dial by my friend Neykia. I, inadvertently, went to the incorrect dealership searching for Roberto. The salesman, at the opposing dealership, attempted to sell me a vehicle, as opposed to directing me to the correct dealership. My experience at that particular dealership was horrible. I was made to feel less than a "tax paying law abiding" citizen. I left there feeling belittled and disappointed. Once I arrived at the "correct" Casey dealership, my energy was "rejuvenated! I met Roberto, who was a "Godsend." His reception was warm, pleasant, and professional. He introduced me to Pam Lawrence. My introduction to her, sealed the deal. Initially, Pam was met with severe hesitation, because of my "previous" experience at the "other" dealership. Pam relaxed my fears of rejection, due to "less than perfect credit scores, with a calm cool explanation on how the financing would work. I did not like the PT cruiser at first sight. But, once I test drove it, upon Pam's recommendation, I knew that the 2008 PT Cruiser was the vehicle for me. DEAL...!!! *smile* Roberto and Pam made this experience delightful. I never felt judged. I just felt like they sold me the vehicle that was right for me and my budget. Thank you guys for a job well done... More

My boyfriend and I recently bought a new Kia. We originally walked on the lot looking for a used because we didn't think a new car would be within our budget. Brandon was assigned to help us, and he originally walked on the lot looking for a used because we didn't think a new car would be within our budget. Brandon was assigned to help us, and he was nothing but helpful to us. He was so very kind, and was persistent in finding the right car for us. I'm so glad I came to Casey Kia because it was the most stress free car buying experience i've encountered. After picking out my vehicle, financing got our payments and interest rate lower than what we had originally expected, which is ALWAYS a good thing. I got a follow up call on how my car was doing and how much I loved it. Overall, my time was well spent and I couldn't be happier. Thank you Brandon for such a nice experience, you are a great salesman without being pushy. And thank you Casey Kia for such a pleasant time. More

We attempted to purchase a new vehicle from Casey Kia and it was hands down the worst experience of our lives. The sales consultant was new but he was the only thing that made it tolerable. We were immediate it was hands down the worst experience of our lives. The sales consultant was new but he was the only thing that made it tolerable. We were immediately put into a vehicle "outside of our price range" but we purchased it, signed the paperwork, were congratulated and sent on our way. We had the car through the weekend and upon dropping off our check for the deposit on Monday learned that we weren't able to take our new car home unless we gave them another $2k-3k or they were happy to stick us in something...way lacking in comparison. Felt a little like bait and switch if you ask me but either way we were incredibly disappointed. To make matters worse, the sales manager felt very snake-like in the detached and unsympathetic way he dealt with us. We told them to keep both vehicles and went to another Kia dealer in the area where they took us behind the desk to *show* us the only reason we weren't "qualified" was because they wouldn't be making enough commission on the deal. We ended up qualifying and taking home a vehicle that cost more than the amount Casey Kia said we could qualify for. The whole thing was shady and we are both thrilled to know we didn't give Casey Kia a dime of our money! More

This is my 3rd Kia and 2nd Sorento. Casey KIA was by far the best Kia dealership I have ever had the pleasure of dealing with. My sales representative Pam was awesome, and so were all the other employees. I the best Kia dealership I have ever had the pleasure of dealing with. My sales representative Pam was awesome, and so were all the other employees. I got an outstanding deal and hassle free paperwork and trade in. I am a very experienced car buyer and if you need a car, THIS is the place to come to. More

My experience with Casey Kia and Kellie Johansen was great thru the whole process. Everyone at Casey Kia made me feel very welcomed. Kellie was very helpful in answering all my questions and navigatin great thru the whole process. Everyone at Casey Kia made me feel very welcomed. Kellie was very helpful in answering all my questions and navigating me thru the process of buying a new vehicle. Totally enjoyed the experience and all involved with the purchase of my vehicle were extremely helpful and knowledgable. I love my new Kia and the purchasing experience!:) More

I came in to look at trading in a 2005 Kia Sorento towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage t towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage they had in the showroom. I was interested in the new Sorento, so we took that for a test drive. The price wasn't what I could afford, so I decided to go for the Sportage. Pam worked with me and found the exact style and color I wanted. After I got my finances straight, I was happy with my purchase. Thank you, Pam. I will definitely recommend you as a dealer when I talk to someone about purchasing a Kia. More

I had a great experience working with the folks at Casey Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very f Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very friendly and honest with me. I will recommend you guys to friends for sure. Thank yuo Casey Kia Team! More

I dealt with pam lawrence as far as trying to find a used vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone el vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone else drive away with it. I feel that if I can't afford it,don't try to make me feel guilty about it. I definetly will not come back. More