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Casey Kia

Newport News, VA

4.8
1,504 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,504 reviews

October 20, 2012

My wife and I came just to look but hoping they could make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they More

by Mrsmyra98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pam Lawrence & Roberto Dial
Oct 22, 2012 -

Casey Kia responded

Thank you for choosing Casey Kia. We are glad that Pam and Roberto were able to make your car buying experience a memorable one! We look forward to working with you in the future.

October 18, 2012

Very nice experience buying my new Kia vehicle - everyone was very nice and friendly. Looking forward to dealing with them again in the future - thank you! More

by ms g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perrimon
Oct 18, 2012 -

Casey Kia responded

Thanks for the great review! We hope you enjoy your new car.

October 18, 2012

This was one of the quickest and smoothest purchase I have ever made. I must admit when I came on the Lot I was not the happiest especially after shopping for a car all day. I was greeted by a friendly More

by netj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence and Charlie
Oct 19, 2012 -

Casey Kia responded

Thank you for the kind words about Pam. We are so happy your day ended on a great note, with a great new car! Enjoy your Optima, and let us know if there's anything else we can help you with.

October 17, 2012

Made buying a car a pleasant experience at the end of September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! More

by tektoy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Thompson & Roberto Dial, Brandon Thompson, Brandon Thompson
Oct 17, 2012 -

Casey Kia responded

Thanks for the review! We hope you're enjoying your new Kia!

October 15, 2012

We felt great. We felt no pressure from sales person. They were willing to work with us and come up with the deal that made us happy More

by tsboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 17, 2012 -

Casey Kia responded

Thank you for choosing Casey Kia! Please let us know if there is anything else we can help you with.

October 14, 2012

The process of trading our Kia for another Kia was one of pure pleasure. Pam Lawrence made us feel welcome when we walked in and has stayed in contact with us sense the sell. For a sales person to go out o More

by accessfjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence
Oct 15, 2012 -

Casey Kia responded

Thanks for choosing Casey Kia! We are happy to hear your car trade exceeded your expectations. Enjoy your new Sorento!

October 09, 2012

After purchasing a Kia Forte 2 years ago I was hooked. The previous saleman was no lomger employed. Ken Ashcom was quick to help me with my new purchase in a professional and not pushy manner. Casey defin More

by tjwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Ashcom
Oct 10, 2012 -

Casey Kia responded

Thanks so much for choosing Casey Kia! We are happy to hear of your great experience and hope you enjoy your new car!

October 08, 2012

My husband and I had just moved to town from Hawaii the day before we went to purchase a vehicle form Casey Kia and were still rather jet lagged with our one year old son in tow as we set out to buy our ca More

by EKuehl18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence, Sean
Oct 09, 2012 -

Casey Kia responded

Thanks for the great review! We are happy you chose Casey Kia and glad to hear about your positive experience. We hope you enjoy your new Kia, and your new home!

October 02, 2012

I had the priviledge of working with Pam Lawrence as my sales associate. Pam was very knowledgable, considerate, patient and overall a perfect sales associate for me. She took the time to explain in detail More

by ppreyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Lawrence
Oct 03, 2012 -

Casey Kia responded

Thanks for the great review of Pam and the rest of our team at Casey Kia! We value your business and wish you the best of luck in your new Optima. We look forward to working with you again!

September 29, 2012

I want to thank both Shawn Porter and Michel Perrimon at Casey KIA for the great deal on my 2013 Kia Forte Koup. I asked and was shown cars in my price range and allowed to tests drive my prospected vehicle More

by boydden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Porter and Michael Perrimon
Oct 01, 2012 -

Casey Kia responded

Thank you for the great review of Shawn and Michael! We wish you luck with your new Kia and look forward to working with you again.

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