Casey Kia

After Playing the "Numbers Game" with previous Dealers for 2 days. I was frustrated and exhausted. I walked into KIA and From Michael in Sales to Sean in Finance, It was no games, straight and to Dealers for 2 days. I was frustrated and exhausted. I walked into KIA and From Michael in Sales to Sean in Finance, It was no games, straight and to the point. They took all the numbers, Crunched them, and said this is what we are working with. The day after Signing the loan, Sean called us back and said "I have a better financing offer. With lowers payments and lower APR." The team went above and beyond to make sure I was satisfied. Be upfront give them all the REALLY info and they'll make it happen for you too.THANK YOU, Casey KIA!! More

I have had bad experiences in the past with dealerships that made the car buying process scary to me! I researched the KIA Optima and contacted Casey KIA. The experience you receive from Casey KIA will exc that made the car buying process scary to me! I researched the KIA Optima and contacted Casey KIA. The experience you receive from Casey KIA will exceed your expectations! They were not pushy unlike other dealerships and work very hard to find you the best deal and financing! Everyone greets you and the manager even comes and introduces himself! Badara Sow was such a pleasure to work with! He worked very hard to get me what I wanted. I LOVE my new KIA Optima! I will definitely be back and will recommend Casey KIA! More

everyone in the dealership was pleasant and helpful. Shawn and Mike answered every question i had and made sure i was making an informed decision. they took time with me...i did not feel like i was rush Shawn and Mike answered every question i had and made sure i was making an informed decision. they took time with me...i did not feel like i was rushed because of other customers. i felt like i was the only person in the dealership. great overall experience with everyone there. definitely makes me want to come back for everything i need...car maintenance and future sells. going to casey kia in newport news was worth the drive from virginia beach. kudos for a job well done to all the casey kia staff and everyone i made contact with...the receptionist, steve, charlie, mike and shawn...job well done!! More

Pam Lawrence seemed to know exactly what I was looking for and found the perfect car for me and my family. Great experience. I highly recommend Casey Kia. for and found the perfect car for me and my family. Great experience. I highly recommend Casey Kia. More

I had a great experience with Brandon Thompson from Casey Kia/Auto Group. I got the run around from several. He upgraded the car and matched the price for a sub level car. Great Care- did everything over the Kia/Auto Group. I got the run around from several. He upgraded the car and matched the price for a sub level car. Great Care- did everything over the phone, walked in, signed, and got on with my day. Made for a great interaction. More

I am from Las Vegas Nevada visiting my daughter station at Langley AFB and live in Newport News, VA. We came out to Casey Kia on 8/20/12 to look at the 2013 Kia Optima because I am in the process of purcha at Langley AFB and live in Newport News, VA. We came out to Casey Kia on 8/20/12 to look at the 2013 Kia Optima because I am in the process of purchasing one at the end of the month in Tempe, AZ where I work. I wanted my daughter to see the type of car I was getting and also get her opinion on this major purchase I am about to make. As we were looking at the Optimas on the lot, sales consultant Mr. Ken Ashcom approached us and kindly ask if he can be of help/assistance. I replied we are just looking, knowing that I am not going to purchase a car here VA. The car I wanted to show my daughter was locked; as Ken was still close by I asked him if he can open the car for us to check it out. Ken opened the car and with his exemplary customer service skills and knowledge about the Kia Optima, he demonstrated and provided me with invaluable information about the Optima that will be very helpful to me in my decision making process when I go to purchase my car in Tempe, AZ. Mr. Ken Ashcom professionalism, knowledge and friendly disposition give us a wonderful overall experience here at Casey Kia. With that said, I would recommend this dealership, Casey Kia along with sales consultant Mr. Ken Ashcom to anyone in the market to purchase a new or used vehicle. Keep up the good work Ken, it was a pleasure having you for a sales consultant; you bring credit upon yourself and Casey Kia in Newport News, VA. More

We came to Casey Kia in search of a vehicle that we thought we would never find: a small SUV with great gas mileage and a decent price. When we pulled into the parking lot the first thing we saw was a thought we would never find: a small SUV with great gas mileage and a decent price. When we pulled into the parking lot the first thing we saw was a Kia Sportage; the ideal model. The only thing that deterred us from it was the price... Luckily, Pam walked out and introduced herself and after we introduced our intentions she guided us away from the high priced Sportage to a much more economical one that had been brought to the dealership that very day. Despite it being 30 minutes 'til closing time, she asked if we would like to test drive it. While we were driving around town, Pam couldn't have been more informative, friendly, and to be honest, the least "pushy" sales person we've ever encountered. We pulled into the lot at just about time to lock up, but Pam not once was bothered by it. We were escorted into an immaculate showroom with a friendly staff and negotiated our financing.. We got exactly what was in the dealership and our best interest! We finally signed the final paperwork at about 10:30, an hour and a half after the dealership was supposed to close. The customer service in this dealership is phenomenal, and we couldn't have asked for a better experience. Thank you Pam and everyone else on the Casey Kia team!!!!! More

I instantly chose Casey Kia because of experiences with my first lease with them. I am interested in developing a relationship with this dealership that will last throughout the years. Excellent Service. my first lease with them. I am interested in developing a relationship with this dealership that will last throughout the years. Excellent Service. Friendly. I like the people there. I like the cars! All is good! Henry was great. Roberto was great... Bill Nettles in Service was great. The cars are great. What a combination! Thanks & Godspeed! Stephen Melillo More

HAD A VERY GOOD EXPERENCE WITH THE CASEY KIA SALES TEAM, PAM LAWRENCE WAS VERY HELPFUL AND DONE A GREAT JOB. WAS VERY PLEASED WITH HOW EVERYTHING WENT, WAS VERY HAPPY ONCE THE CAR WAS LOCATED AND ARRIVED. PAM LAWRENCE WAS VERY HELPFUL AND DONE A GREAT JOB. WAS VERY PLEASED WITH HOW EVERYTHING WENT, WAS VERY HAPPY ONCE THE CAR WAS LOCATED AND ARRIVED. More

My mom and I had a great experience at Casey Kia My mom and I had a great experience at Casey Kia yesterday. Brandon got my mom the payments within the range that she wanted to remain. She is retire My mom and I had a great experience at Casey Kia yesterday. Brandon got my mom the payments within the range that she wanted to remain. She is retired and on a fixed budget. The general management looked out for her needs, and she purchased the vehicle that fits her current lifestyle! Thank you! :) More