Casey Kia

Pure Awesomeness from Pam Lawrence- She put in 110% effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongsi effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongside Roberto Dial, who made the financing with the bank a breeze, and Charlie Wood who made the paperwork super fast and easy :) I would definitely recommend them to anyone looking to buy a Kia. All three of them are Awesome and make a great team! Thanks to them I am driving an awesome vehicle. Definitely Definitely HIGHLY RECOMMEND YOU STICK WITH THEM TO MAKE BUYING A BRAND NEW VEHICLE PRETTY MUCH EFFORTLESS. ALL THREE WERE A JOY TO WORK WITH :)))) THANK YOU GUYS FOR GOING ABOVE AND BEYOND!!! More

We found Casey Kia when we were looking for a used car. We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found th We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found the perfect used car for us, a Mini Cooper Convertible. Brandon was patient, polite, and extremely knowledgeable, which is the perfect combination of attributes for a successful salesman. He was extraordinary with us. Then Charlie helped us with our financing and warranty options, and his humor is by far his best attribute. Charlie was extremely helpful in every sense of the word. Then, lastly, we dealt with Francine and the service department when we needed to follow up with Casey Kia on some issues with our Mini. Francine has been great with coordinating services between Kia and the BMW facility. All in all, Casey Kia has been over and above the best dealership we have ever dealt with, and we could not be more pleased. In fact, we are now test driving another vehicle now, and deciding on what vehicle is best for our family. We would not consider going to another dealership. We love Casey Kia. More

I went to Casey Kia not knowing if I would be able to get a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out of my trade in car. Thanks Mike for all of your help! More

Dear All; As a consumer I highly recommed Mr.Ken Ashcom at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional an at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional and efficient in his approach to his customers and Ken is the ideal person to take care of your auto needs. Ken will also help you on any budget you may have and I thank him for seeing that I get the car of my dreams.Ken is very compassionate and what you may think is impossible Ken will make it possible at casey kia dealers. More

Working with Casey Kia was an overall fantastic experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade for her Town and Country and drove same day with a Kia Forte. We dealt with Ken A. both times. Great sales Reps, great service and an overall friendly and easy to work with dealer. I would recommend the Casey family to anyone who wants a better than just satisfactory experience! Branden S. More

I was actually referred to Casey by a collegue of mine. They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find the perfect car. He is very personable and one of the nicest care dealers I have ever met. Brandon made sure that my monthly payments were something that I could afford; he even factored in my insurance rates and GAP payments. The General Manager Roberto Dial helped Brandon help me when I ran into a minor setback financially but between the two of them they worked hard to make sure I got the vehicle I wanted at the price I not only could afford but felt comfortable with. Roberto Dial helped negotiate with the credit union to get my interest rate lower. On a Friday night, Brandon, Roberto, and the lot attendant Jermany stayed almost two hours after closing time to make sure I felt comfortable with my purchase and even let me drive the car for the weekend before I made the decision of purchasing the vehicle. The finance guy Charlie Wood has a beautiful spirit. He had me laughing and smiling from ear to ear from the moment I met him. He explained everything to me in detail and in a way so that I could fully understand. Jermany Everett the lot attendant made sure everything in the car was top notch prior to me driving off the lot. He made sure I didn't have to worry about gas, or the detailing of my vehicle. I would . . . correction; I will go back to Casey the next time I need to purchase a car. I am currently encouraging my mother to go there this weekend and work with these guys. They are AMAZING!!!! They took care of me as if I were a family member or close friend. They are genuinely sincere and concerned for individuals well-being. I appreciate all that they have done and I would be more than willing to purchase another car from these gentlemen. More

On 10/22/12 I went to the dealership to get a second key for my Kia Rio...being kind of in the market for a new car to replace my Ford Expedition...my wife stumbled upon the Kia Sorento. This is when Pam sa for my Kia Rio...being kind of in the market for a new car to replace my Ford Expedition...my wife stumbled upon the Kia Sorento. This is when Pam saw us and explained everything about the Sorento. Her knowledge of the vehicle and ability to work with me as far as the bottom line is concerned was awesome. Her knowledge of Certified Pre-Owned cars and the Kia Warranty was fantastic + the history of the vehicle pretty much sold me and my wife before walking into the dealership! She was by far the best car sales person I have ever purchased a car from and will most likely (if I'm in the market for a Kia again) be a repeat customer. More

I abhor car dealerships, so it is especially surprising to me that I am taking the time to rate one. Casey Kia was the best experience I've had at a car dealership in the 32 years that I've been driving to me that I am taking the time to rate one. Casey Kia was the best experience I've had at a car dealership in the 32 years that I've been driving/buying cars. I spoke to Pam Lawrence via phone first, explained what I wanted and but especially what I did NOT want... hours in a dealership with price wrangling and pushy salespeople. Sometimes you DO get what you ask for! Pam set up a time for my wife and I to come by, and had the car I was interested in at the front door ready to go (Great job Germanny!). Pam is very personable with a great sense of humor, and met us as we were getting out of our car and proceeded to set us at ease by joking around and telling us about herself and finding out about us. We then went straight to a test drive, and afterwards Pam explained all of the paperwork that we had to do, questions that were going to be asked, and the people with whom we would be working. We spoke/worked with Charlie and Shawn, who answered and explained any questions that we had, and made the process of completing this vehicle purchase as painless as possible. All told, we went from test drive, to out the door in less than two hours. All car dealerships should be run by professionals like the people at Casey Kia. I was impressed in that I did not meet one pushy person, and there was not one time that we were made feel like we were just walking dollar signs. Being treated with great customer service is rare these days, but they're doing it at Casey Kia More

Brandon Thompson had great customer service skills and made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia L made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia Limited thanks to Brandon. More

My uncle and I were searching for cars for myself one Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of my liking. He was very professional and not pushy and we ended up buying a Mazda6 from him. I would recommend this dealer highly. More