Casey Kia

We attempted to purchase a new vehicle from Casey Kia and it was hands down the worst experience of our lives. The sales consultant was new but he was the only thing that made it tolerable. We were immediate it was hands down the worst experience of our lives. The sales consultant was new but he was the only thing that made it tolerable. We were immediately put into a vehicle "outside of our price range" but we purchased it, signed the paperwork, were congratulated and sent on our way. We had the car through the weekend and upon dropping off our check for the deposit on Monday learned that we weren't able to take our new car home unless we gave them another $2k-3k or they were happy to stick us in something...way lacking in comparison. Felt a little like bait and switch if you ask me but either way we were incredibly disappointed. To make matters worse, the sales manager felt very snake-like in the detached and unsympathetic way he dealt with us. We told them to keep both vehicles and went to another Kia dealer in the area where they took us behind the desk to *show* us the only reason we weren't "qualified" was because they wouldn't be making enough commission on the deal. We ended up qualifying and taking home a vehicle that cost more than the amount Casey Kia said we could qualify for. The whole thing was shady and we are both thrilled to know we didn't give Casey Kia a dime of our money! More

This is my 3rd Kia and 2nd Sorento. Casey KIA was by far the best Kia dealership I have ever had the pleasure of dealing with. My sales representative Pam was awesome, and so were all the other employees. I the best Kia dealership I have ever had the pleasure of dealing with. My sales representative Pam was awesome, and so were all the other employees. I got an outstanding deal and hassle free paperwork and trade in. I am a very experienced car buyer and if you need a car, THIS is the place to come to. More

My experience with Casey Kia and Kellie Johansen was great thru the whole process. Everyone at Casey Kia made me feel very welcomed. Kellie was very helpful in answering all my questions and navigatin great thru the whole process. Everyone at Casey Kia made me feel very welcomed. Kellie was very helpful in answering all my questions and navigating me thru the process of buying a new vehicle. Totally enjoyed the experience and all involved with the purchase of my vehicle were extremely helpful and knowledgable. I love my new Kia and the purchasing experience!:) More

I came in to look at trading in a 2005 Kia Sorento towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage t towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage they had in the showroom. I was interested in the new Sorento, so we took that for a test drive. The price wasn't what I could afford, so I decided to go for the Sportage. Pam worked with me and found the exact style and color I wanted. After I got my finances straight, I was happy with my purchase. Thank you, Pam. I will definitely recommend you as a dealer when I talk to someone about purchasing a Kia. More

I had a great experience working with the folks at Casey Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very f Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very friendly and honest with me. I will recommend you guys to friends for sure. Thank yuo Casey Kia Team! More

I dealt with pam lawrence as far as trying to find a used vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone el vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone else drive away with it. I feel that if I can't afford it,don't try to make me feel guilty about it. I definetly will not come back. More

Kellie Johansen was my sales representative and she was very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and she was able to make it happen. I would highly recomment Casey Kia, Kellie and the entire staff there. Plus I LOVE my new Kia! More

Pam Lawrence is an exceptional sales person. I was sent to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband a to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband and I went into the show room to meet Pam in person. She took me straight to the vehicle that I purchase and we went for a test drive. We fell in love with the car. Pam was so confident that I was going to buy the car, she allowed me to take the car home and bring it back the next day. My husband had to leave to go to work, which left me "stranded". So I drove myself home. Upon our return to the show room, Pam had already worked out the price and had me ready to sign the paperwork without having to wait hours. This employee should be recognized and applauded for her outstanding work ethics. More

Everything was exceptional. Kellie was an outstanding salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! More

I had been going through the fire until I met a true I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would ne I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would never be able to. I had a broken down car with a mountain of payments left and negative equity, on top of that my credit was poor. I was worried I'd be without a car for a while but Pam worked with me and really took in what I was going through. I had that feeling, you know that feeling when you can sense this person genuinely cares and isn't just trying to lead you on. Pam worked with me for a few trying to figure things out but she didn't just leave me to the side after knowing my situation. She worked tirelessly to help me and I appreciate that dearly. I was able to trade in that junk car I had and get a 2013 Optima within my range. It feels good to leave a car-lot feeling good about your decision and not second guessing yourself. The staff's service at Casey Kia is immaculate, TOP NOTCH. Thank You Pam Lawrence!!! More