Casey Kia

Dear All; As a consumer I highly recommed Mr.Ken Ashcom at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional an at Casey Kia in Newport News,va,because he is well organized with special skills and interests reguarding his customers. Ken is very professional and efficient in his approach to his customers and Ken is the ideal person to take care of your auto needs. Ken will also help you on any budget you may have and I thank him for seeing that I get the car of my dreams.Ken is very compassionate and what you may think is impossible Ken will make it possible at casey kia dealers. More

Working with Casey Kia was an overall fantastic experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade for her Town and Country and drove same day with a Kia Forte. We dealt with Ken A. both times. Great sales Reps, great service and an overall friendly and easy to work with dealer. I would recommend the Casey family to anyone who wants a better than just satisfactory experience! Branden S. More

I was actually referred to Casey by a collegue of mine. They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find the perfect car. He is very personable and one of the nicest care dealers I have ever met. Brandon made sure that my monthly payments were something that I could afford; he even factored in my insurance rates and GAP payments. The General Manager Roberto Dial helped Brandon help me when I ran into a minor setback financially but between the two of them they worked hard to make sure I got the vehicle I wanted at the price I not only could afford but felt comfortable with. Roberto Dial helped negotiate with the credit union to get my interest rate lower. On a Friday night, Brandon, Roberto, and the lot attendant Jermany stayed almost two hours after closing time to make sure I felt comfortable with my purchase and even let me drive the car for the weekend before I made the decision of purchasing the vehicle. The finance guy Charlie Wood has a beautiful spirit. He had me laughing and smiling from ear to ear from the moment I met him. He explained everything to me in detail and in a way so that I could fully understand. Jermany Everett the lot attendant made sure everything in the car was top notch prior to me driving off the lot. He made sure I didn't have to worry about gas, or the detailing of my vehicle. I would . . . correction; I will go back to Casey the next time I need to purchase a car. I am currently encouraging my mother to go there this weekend and work with these guys. They are AMAZING!!!! They took care of me as if I were a family member or close friend. They are genuinely sincere and concerned for individuals well-being. I appreciate all that they have done and I would be more than willing to purchase another car from these gentlemen. More

On 10/22/12 I went to the dealership to get a second key for my Kia Rio...being kind of in the market for a new car to replace my Ford Expedition...my wife stumbled upon the Kia Sorento. This is when Pam sa for my Kia Rio...being kind of in the market for a new car to replace my Ford Expedition...my wife stumbled upon the Kia Sorento. This is when Pam saw us and explained everything about the Sorento. Her knowledge of the vehicle and ability to work with me as far as the bottom line is concerned was awesome. Her knowledge of Certified Pre-Owned cars and the Kia Warranty was fantastic + the history of the vehicle pretty much sold me and my wife before walking into the dealership! She was by far the best car sales person I have ever purchased a car from and will most likely (if I'm in the market for a Kia again) be a repeat customer. More

I abhor car dealerships, so it is especially surprising to me that I am taking the time to rate one. Casey Kia was the best experience I've had at a car dealership in the 32 years that I've been driving to me that I am taking the time to rate one. Casey Kia was the best experience I've had at a car dealership in the 32 years that I've been driving/buying cars. I spoke to Pam Lawrence via phone first, explained what I wanted and but especially what I did NOT want... hours in a dealership with price wrangling and pushy salespeople. Sometimes you DO get what you ask for! Pam set up a time for my wife and I to come by, and had the car I was interested in at the front door ready to go (Great job Germanny!). Pam is very personable with a great sense of humor, and met us as we were getting out of our car and proceeded to set us at ease by joking around and telling us about herself and finding out about us. We then went straight to a test drive, and afterwards Pam explained all of the paperwork that we had to do, questions that were going to be asked, and the people with whom we would be working. We spoke/worked with Charlie and Shawn, who answered and explained any questions that we had, and made the process of completing this vehicle purchase as painless as possible. All told, we went from test drive, to out the door in less than two hours. All car dealerships should be run by professionals like the people at Casey Kia. I was impressed in that I did not meet one pushy person, and there was not one time that we were made feel like we were just walking dollar signs. Being treated with great customer service is rare these days, but they're doing it at Casey Kia More

Brandon Thompson had great customer service skills and made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia L made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia Limited thanks to Brandon. More

My uncle and I were searching for cars for myself one Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of my liking. He was very professional and not pushy and we ended up buying a Mazda6 from him. I would recommend this dealer highly. More

My wife and I came just to look but hoping they could make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they showed us. At the end of our experience with Casey Kia we would recommend them to all of our friends and we have!!!! We traded in two cars and brought home 2 cars we are very very happy. We also left with new friends....Thank you all so much! Myra & Tiffany Wright More

Very nice experience buying my new Kia vehicle - everyone was very nice and friendly. Looking forward to dealing with them again in the future - thank you! was very nice and friendly. Looking forward to dealing with them again in the future - thank you! More

This was one of the quickest and smoothest purchase I have ever made. I must admit when I came on the Lot I was not the happiest especially after shopping for a car all day. I was greeted by a friendly have ever made. I must admit when I came on the Lot I was not the happiest especially after shopping for a car all day. I was greeted by a friendly smiling young woman named Pam. My initial goal was to get a BMW Or a Mercedes. Pam took me to two of her other lots in search of BMW's and Mercedes listed in her sales sheets, because after all it was about pleasing me. And let me tell you, I'm not that easy to please! I was exhausted and disgusted at this point that I could not find a car suitable for me. Mrs Pam suggested the Kia Optima. Initially I was totally against getting a Kia........oh but how wrong I was. This was the first car that had put a smile on my face that day. This car had more thanI could have asked for. Mrs Pam was an advocate for me and took me literally by the hand and lead me to a car I would have never imagined to be so awesome . I am extremely pleased and forever grateful for each and every individual that made this the most awesome buying experience in my life! Nanette Jones More