Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I came in to look at trading in a 2005 Kia Sorento towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage t towards a used vehicle they had just got in. Pam took me to look at it, and I saw it wasn't what I wanted. She took me inside to see a new Sportage they had in the showroom. I was interested in the new Sorento, so we took that for a test drive. The price wasn't what I could afford, so I decided to go for the Sportage. Pam worked with me and found the exact style and color I wanted. After I got my finances straight, I was happy with my purchase. Thank you, Pam. I will definitely recommend you as a dealer when I talk to someone about purchasing a Kia. More
I had a great experience working with the folks at Casey Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very f Kia. Carolyn Fite helped me a great deal but her name is not listed on the empolyee list so please make sure she gets credit for this. She was very friendly and honest with me. I will recommend you guys to friends for sure. Thank yuo Casey Kia Team! More
I dealt with pam lawrence as far as trying to find a used vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone el vehicle. After telling her I couldn't afford the vehicle, she proceeded to have an attitude with me,then tried to make me feel guilty when someone else drive away with it. I feel that if I can't afford it,don't try to make me feel guilty about it. I definetly will not come back. More
Kellie Johansen was my sales representative and she was very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and very professional and took plenty of time with me. She is a very knowledgeable and helpful person. I had no credit, AT ALL, but I have a good job and she was able to make it happen. I would highly recomment Casey Kia, Kellie and the entire staff there. Plus I LOVE my new Kia! More
Pam Lawrence is an exceptional sales person. I was sent to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband a to her by one of my church members. I called and informed her of what I looking for as well as the price range that I wanted to be in. My husband and I went into the show room to meet Pam in person. She took me straight to the vehicle that I purchase and we went for a test drive. We fell in love with the car. Pam was so confident that I was going to buy the car, she allowed me to take the car home and bring it back the next day. My husband had to leave to go to work, which left me "stranded". So I drove myself home. Upon our return to the show room, Pam had already worked out the price and had me ready to sign the paperwork without having to wait hours. This employee should be recognized and applauded for her outstanding work ethics. More
Everything was exceptional. Kellie was an outstanding salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! salesperson. Roberto was totally awesome! Came in for service on my car and ended up getting up a great deal on a new one! More
I had been going through the fire until I met a true I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would ne I had been going through the fire until I met a true professional and kind hearted person. Pam Lawrence helped me get a car when I thought I would never be able to. I had a broken down car with a mountain of payments left and negative equity, on top of that my credit was poor. I was worried I'd be without a car for a while but Pam worked with me and really took in what I was going through. I had that feeling, you know that feeling when you can sense this person genuinely cares and isn't just trying to lead you on. Pam worked with me for a few trying to figure things out but she didn't just leave me to the side after knowing my situation. She worked tirelessly to help me and I appreciate that dearly. I was able to trade in that junk car I had and get a 2013 Optima within my range. It feels good to leave a car-lot feeling good about your decision and not second guessing yourself. The staff's service at Casey Kia is immaculate, TOP NOTCH. Thank You Pam Lawrence!!! More
Pure Awesomeness from Pam Lawrence- She put in 110% effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongsi effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongside Roberto Dial, who made the financing with the bank a breeze, and Charlie Wood who made the paperwork super fast and easy :) I would definitely recommend them to anyone looking to buy a Kia. All three of them are Awesome and make a great team! Thanks to them I am driving an awesome vehicle. Definitely Definitely HIGHLY RECOMMEND YOU STICK WITH THEM TO MAKE BUYING A BRAND NEW VEHICLE PRETTY MUCH EFFORTLESS. ALL THREE WERE A JOY TO WORK WITH :)))) THANK YOU GUYS FOR GOING ABOVE AND BEYOND!!! More
We found Casey Kia when we were looking for a used car. We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found th We stumbled upon Brandon, and he assisted my husband and I with test driving multiple used cars from multiple Casey car lots. In the end, we found the perfect used car for us, a Mini Cooper Convertible. Brandon was patient, polite, and extremely knowledgeable, which is the perfect combination of attributes for a successful salesman. He was extraordinary with us. Then Charlie helped us with our financing and warranty options, and his humor is by far his best attribute. Charlie was extremely helpful in every sense of the word. Then, lastly, we dealt with Francine and the service department when we needed to follow up with Casey Kia on some issues with our Mini. Francine has been great with coordinating services between Kia and the BMW facility. All in all, Casey Kia has been over and above the best dealership we have ever dealt with, and we could not be more pleased. In fact, we are now test driving another vehicle now, and deciding on what vehicle is best for our family. We would not consider going to another dealership. We love Casey Kia. More
I went to Casey Kia not knowing if I would be able to get a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out a new car because of my worthless car that still had a loan. After a test drive and working of numbers, I was able to get a great vehicle and get out of my trade in car. Thanks Mike for all of your help! More