Casey Kia

Carolyn Fite went above and beyond to ensure our experience was nothing short of fantastic. Her no-nonsense approach made our leasing of 2 Kia's easy and with no hassle. We live 50 miles from Casey experience was nothing short of fantastic. Her no-nonsense approach made our leasing of 2 Kia's easy and with no hassle. We live 50 miles from Casey Kia and they did everything in their power to make sure we didn't have to make multiple trips. THank you Casy Kia and Carolyn, we will be recommending you to our friends and buying/leasing from you in the future. More

As soon as I entered the lot I felt welcomed. I was greeted by sales lady Carolyn Fite. Ms. Fite was quite knowledgeable of Kia’s product and had excellent customer service skills. Not once throughout greeted by sales lady Carolyn Fite. Ms. Fite was quite knowledgeable of Kia’s product and had excellent customer service skills. Not once throughout the entire process did I feel rushed or pressured to make a purchase. The last time I purchased a car was 11 years ago; I was really dreading the process. Shaun Porter and Sales manager Charlie Wood also assisted with my wonderful experience. Mr. Wood offered me a great price on my trade in. He seemed to genuinely care that I was not only happy with my purchase but with the overall experience. I ended up with a 2013 Kia Soul. I absolutely love it! I would absolutely recommend this dealership to others. More

We have had horrible experiences with other Casey dealerships in the past and were very apprehensive about visiting Casey Kia. When we first arrived, your dealership was closed but Carolyn was eager dealerships in the past and were very apprehensive about visiting Casey Kia. When we first arrived, your dealership was closed but Carolyn was eager to approach us and give us great info, despite the fact she was off the clock. Because of her, we decided to go back the next day and give her business. Everyone at Casey Kia was so nice and helpful. Carolyn definitely went above and beyond for me personally, as I was experiencing major back problems, and that alone made my husband and I feel at ease. We gave all fives on this rating because giving anything lower would not be acceptable to us. Thank you so much for everything! More

Dealing with car salemen is not one of my most favorite activities, but Ken A. made this process almost painless. He was very patient as my wife and I decided exactly what we wanted. He as was able to f activities, but Ken A. made this process almost painless. He was very patient as my wife and I decided exactly what we wanted. He as was able to find the exact vehicle we wanted (2014 Sorento EX) with the touring package. The dealership was clean and all were very friendly. I would recommend this dealship and salesperson to all who ask. More

I purchased a new KIA (2013) Sorento LX from this I purchased a new KIA (2013) Sorento LX from this dealership which was outstanding in all aspects. My salesperson was Carolyn Fite and in all of my I purchased a new KIA (2013) Sorento LX from this dealership which was outstanding in all aspects. My salesperson was Carolyn Fite and in all of my 78yrs this has been the most pleasant and rewarding (Automobile) business dealing that have experience. Ms Fite knew her product and was able to answer all the questions (and there were many) that I asked and if necessary backed her answers up with hard copy.She has world of knowledge and experience and has an outstanding ability dealing with people. I enjoyed all aspects of my car buying experience with Ms Fite and with the personnel of the new car department. Lest I forget, the price of my new Kia and my trade-in was quite satisfactory. More

We are the new proud owners of a KIA Soul ! and we couldn't be happier. We did our homework online and went in with an idea of what features and price point we wanted. Casey met all our expectations couldn't be happier. We did our homework online and went in with an idea of what features and price point we wanted. Casey met all our expectations and then some. Douglas was a sweetheart. Every person we met at Casey went out of their way to be helpful and friendly. One staff member even came in on his day off just to do our paperwork. Great experience, great deal and a cool car too! I know we will be back for our next vehicle and sending folks to see Doug! More

Scott was great to deal with. He made the experience very personable and was completely honest. The rest of the staff was very thankful for my purchase and consistently verbalized their appreciation. very personable and was completely honest. The rest of the staff was very thankful for my purchase and consistently verbalized their appreciation. I would have liked for them to come down on the price a bit, and they were very rigid with their prices, so this is not the place to go to haggle a deal. Overall, however, if you're looking for good quality and friendliness, it was a good experience. Once I decided on the purchase, Scott walked me through all of the features on my car. By the time I drove away from the dealership, I felt comfortable maintaining and using my car. More

Our experience purchasing our new Kia Optima at Casey KIa was excellent. Doug Johnson and Pam Lawrence introduced us to the features of the Optima and the options available. They worked with us and Charlie was excellent. Doug Johnson and Pam Lawrence introduced us to the features of the Optima and the options available. They worked with us and Charlie Wood to get a fair price for the car. With Manager Steve Sparkman's leadership, they worked hard with Shirley, the Kia factory rep, to fast-track the manufacture and delivery of the car. Shirley was the hero that helped pull it all off. Twice she called to update us on the progress. Trading favors, she got the car that met our specific requirements. Delivery was perfect. The features and the accessories (some extras included by the dealer to insure complete satisfaction) were all ready when we arrive to take delivery. Again Doug waked us through all of the features to be sure we understood the operation of the car. Shawn Porter finished off the paperwork and we were on our way proudly driving our new Remington Red Optima. Andy Burton in the parts department ordered a touch-up pencil which is to be available when we return for the 30 day check-up. You can see why we rated this dealer so highly. Everyone was friendly and did a great job in servicing our needs. * I do not agree to the Indemnification Clause in the terms section, as this is a true and positive review of my experience purchasing a car from Casey Kia. No harm is caused or intended by my action as I was encouraged to write a review by the dealer through the inclusion of the DealerRater card in my purchase papers. More

I walk into Casey Kia with no intentions of buying a new car today, just to get a little information on the New 2013 Kia Optima. Todd in Sales greeted me with a warm friendly welcome and took his time to a car today, just to get a little information on the New 2013 Kia Optima. Todd in Sales greeted me with a warm friendly welcome and took his time to answer all my questions and educate me on Kia's. After a test drive I was sold. It was a relief to find a great sales man who was patient and not once pushy. Todd and the Team made my car buying experience easy and not an all day process. I GOT EVERYTHING I wanted for a GREAT PRICE.. The Team made me feel like family........They even help me get my old car home. Sincerely, the Proud New Owner of a 2013 Kia Optima. HK More

From the moment my wife and I drove into the car lot we were greeted with a kind smile and hello. Scott was very professional and personable with us. He was very knowlegeable with all of their inventory. were greeted with a kind smile and hello. Scott was very professional and personable with us. He was very knowlegeable with all of their inventory. He aslo was able to break down all of the vehicles in it's simpleless from. We will be returning to see Scott in the very near future. More