
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,538 reviews
Jeffrey is friendly and outgoing but most importantly he was open and honest with us throughout the process. We were able to talk with him about our needs and our limitations. I truly believe that he was was open and honest with us throughout the process. We were able to talk with him about our needs and our limitations. I truly believe that he was working with us to get us what we needed with what we could afford. Jeffrey was concerned with getting us what we needed more than just selling us a car. The overall experience was great. I rated price as a "4" because as the customer paying less money would have been better. But I truly believe that Jeffrey and the sales manager gave us very close to the best deal they could, if not the best deal they could. We got what we needed for our family and I don't believe that I "overpaid" at all. It was a good solid buy. I would recommend Jeffrey and the dealership to anyone looking for a car. After the purchase was completed, Jeffrey and the team have been responsive to post sale questions that have come up. The service department has already made contact with us to introduce themselves for when our car needs servicing. More
My experience was absolutely great!Tiffany was not only helpful but she was considerated to my family needs at the dealership,also the accommodations to a suitable vehicle for me and my family.She worked h helpful but she was considerated to my family needs at the dealership,also the accommodations to a suitable vehicle for me and my family.She worked hard and after hours to close the deal.And to make sure we felt comfortable with our decision in price and car!Thumbs up to a job well done. More
My experience was excellent! I've never felt so at ease at any other dealership. Jeffrey was very open and honest, he knew we were a little apprehensive about purchasing a car.....especially me, his e ease at any other dealership. Jeffrey was very open and honest, he knew we were a little apprehensive about purchasing a car.....especially me, his easy going manner calmed my nerves. He also kept us informed on every step taking place. His easy going manner made the experience a pleasure. More
Jeff was awesome!! Today I got my new 2014 Kia Sorento. I didn't even expect to buy the car today, but the employees and Jeff were really professional and nice and made me feel really comfortable. It was tim didn't even expect to buy the car today, but the employees and Jeff were really professional and nice and made me feel really comfortable. It was time to get rid of my 2006 anyway. I recommend this dealership to everyone. All employees were really helpful...but ask for Jeffrey Melick!! More
Just wanted to give a big thanks to Casey kia for the pleasure I endured during my purchase of the AWESOME KIA OPTIMA TURBO!!! Staff and dealership were TOP NOTCH!!!!!! Friendly and humurous staff made t pleasure I endured during my purchase of the AWESOME KIA OPTIMA TURBO!!! Staff and dealership were TOP NOTCH!!!!!! Friendly and humurous staff made the buying process a breeze. Thank you to all the staff at Casey Kia!!! So very pleased and will definately return for any future purchases and will recommend your dealership to any person I can brag to about you!!!! Merry Christmas and have a great holiday. More
I stopped into the Casey Kia dealership to look around and check out some new cars because I was thinking about buying one and the salesman I worked with was extremely helpful and helped me find the perfe and check out some new cars because I was thinking about buying one and the salesman I worked with was extremely helpful and helped me find the perfect car that had every option I wanted. He was very friendly and I actually had a good time while I was car shopping and I didn't feel pressured. They helped me get out of my old car and into my very first brand new car! It was a excellent experience and I would reccomend everyone! More
Went in with a new car from the showroom floor for my original 2011 Soul! model; after 3 years driving and fun dynamics of the 2011 model decided to trade up for a 2014 model of the same. I have to say original 2011 Soul! model; after 3 years driving and fun dynamics of the 2011 model decided to trade up for a 2014 model of the same. I have to say to my surprise I am and still impressed with the 2014 great improvement win! win! JEFFREY MELICK was great at assisting and handling the whole process from beginning to end. Down to earth, and genuine personality that will get him far!! Keep up the good work Casey and Jeff !! 2014 Soul! Black Shadow Owner More
I have never had a car buying experience like I had at Casey Kia. We were approached by a sales rep who had a friendly smile, and willing to assist me. To be honest, I did not expect to get such professio Casey Kia. We were approached by a sales rep who had a friendly smile, and willing to assist me. To be honest, I did not expect to get such professional treatment! He was very down to earth, great sense of humor and knowledgeable of the Kia product that I was looking to purchase! I was able to pull of the lot with the car of my choice, and not a car that was being forced on me. The entire process took 4 hours, but it was worth it. The day after I got car home, I was trying to open the trunk door, and accidently pulled the hood latch instead. Well, I attempted to close the hood, and even after reading the manual, I still could not close the hood. I did not realize that I had to drop the hood hard enough so that it could close as mentioned in the manual. I decided to call to the dealership, explained my dilemma, and to my surprise the sales rep, Jeff Melick, dropped what he was doing, came to my location and proceeded to show me how simple it was to close the hood. I would highly recommend my friends and family to Casey Kia, preferably Jeff Melick. I am so pleased with my purchase. More
Great experience working with Laura and the rest of them. Friendly, comprehensive description of the available options and possibilities. Would recommend them to anyone. Thanks. Friendly, comprehensive description of the available options and possibilities. Would recommend them to anyone. Thanks. More
We wanted to buy a car, either new or used, with a clear price range in mind. We visited many dealers and among them there was Casey Kia where we finally bought a brand new Kia Rio from them. The salesperso price range in mind. We visited many dealers and among them there was Casey Kia where we finally bought a brand new Kia Rio from them. The salesperson, Laura, was very friendly and helpful from the beginning presenting to us different cars within the price range we had in mind. At the end she managed to lower the price of the car to match the price we had in mind. All the negotiation was very professional and friendly. We are very happy with the our purchase, the dealership and specially with Laura. More