Casey Kia

I had a great experience at Casey Kia and Ms. Laura Gayle made that happen! Considering the long day deciding on vehicle she never pushed me into anything or made me come up with a quick decision unlike the made that happen! Considering the long day deciding on vehicle she never pushed me into anything or made me come up with a quick decision unlike the first Honda place I went to. Everyone in Casey Kia were great and I am very happy More

Good quality,Laura was friendly and helpful. First, I got a great car for a great price. I then saved even more money on rebates I qualified for. Then got a good price on my trade-in. Casey Auto Group was th a great car for a great price. I then saved even more money on rebates I qualified for. Then got a good price on my trade-in. Casey Auto Group was the only dealer that got me in the car I wanted with all the bells and whisles for a great price, saving of $4,500.00. Bay Kia couldn't even match there great price. More

I went to Cassey Kia because they had the color of the Kia I was looking for the Blue Wave. I stayed with Cassey Kia because of how nice everyone was. Brandon was very accommodating and patient with me. Kia I was looking for the Blue Wave. I stayed with Cassey Kia because of how nice everyone was. Brandon was very accommodating and patient with me. They kept me informed with trying to locate the particularly Kia I was looking for. Once the Kia was located the purchasing process was very easy. Brandon is a great member to the Cassey Kia team. I will recommend Cassey Kia. More

They were able to work with us on the price of the vehicle and were able to get the car we wanted within our budget! Brandon did a great job and worked hard for us! vehicle and were able to get the car we wanted within our budget! Brandon did a great job and worked hard for us! More

Ken Ashcom was fantastic in all aspects of my experience at Casey Kia. He was knowledgable, professional, patient, and took the time to necessary for me to make an informed decision. I did not purchase on m at Casey Kia. He was knowledgable, professional, patient, and took the time to necessary for me to make an informed decision. I did not purchase on my first visit but Ken maintained a open line of communication with me, even as I researched other brands and visited other dealerships, without applying any pressuring sale tactics. The Sales Team did everything to make this vehicle the smoothest transaction that I have experienced at a Hampton Roads area dealership. Thanks Ken! More

Our vehicle was subject to a recall, however, we had not had an opportunity to get it in for service due to surgery and several other issues. We had not realized the seriousness of the issue until a man ad had an opportunity to get it in for service due to surgery and several other issues. We had not realized the seriousness of the issue until a man advised us while we were driving that we had no brake lights. We were close to the dealership on a Saturday and stopped in to see if we could get any assistance even though we knew the service department was closed. We were met by Ken Ashcome who immediately began assisting in getting the work order written up to get the vehicle inducted and advising that he could call and get us a rental vehicle if we needed it. As luck would have it, Francine Stewart just happened to be there and began looking into one of the dealership's rental cars. She returned shortly with a key and advised that our vehicle would be inducted for recall work on Monday. She told us to keep the rental car as long as we needed it. True to her word, our vehicle was brought in on Monday and she personally oversaw all service required, advising me Monday afternoon that all required work was complete. I have had our vehicle serviced there before and have always been extremely happy. We have remained with this dealership's service department as a result of the original deal and the way we were treated when we bought the vehicle. We have not been disappointed in its service department either. We do know that when we are in the market for a new vehicle, this is where we will be. We would have probably been in for a new vehicle by now, but are still extremely satisfied with the one we bought and are not in a hurry to get rid of it. v/r chuck morris More

We stopped into Casey Kia to check on a truck they had out front. I almost didn't because of the Casey name. I am so glad that I did they were so pleasant to work with. They did everything they could to g out front. I almost didn't because of the Casey name. I am so glad that I did they were so pleasant to work with. They did everything they could to get us into this truck at a payment we could afford. I have never had such a good experience with a dealership as I had with this one. I tell everyone I know what they did for us and send the to this dealer if they are looking for a new or used car or truck. I will never forget William Carter, He was great and I am even thinking about trading my car in soon and will return to him for help with looking and purchasing a new one. Everyone at the dealership was very helpful and pleasant. The finance department work with us as well. I would like to thank all of you that were involved with the purchase of our truck. See you all when it's my turn to get a new car. I would like to say one thing I can't believe the difference between Casey Chevy and Casey Kia, It's like night and day. Thank you Cheryl Farmer. More

Badara is awesome. I wish I knew other people trying to buy a Kia. He was so helpful in finding me the right model Kia Soul at the right price. He always made me feel like he was on my side. He was very fr buy a Kia. He was so helpful in finding me the right model Kia Soul at the right price. He always made me feel like he was on my side. He was very friendly and encouraged me to call him any time, even on his cell! I would recommend him to everyone. A true down to earth gentleman. More

I've bought several cars, and this by far has been the best experience! Carolyn was an amazing, and I love my Kia! Thank you! the best experience! Carolyn was an amazing, and I love my Kia! Thank you! More

The friendly atmosphere immediately relaxed me. The manager stopped by to introduce himself, shake my hand to welcome me to their dealership, and he also called me a few days later to follow up and ver manager stopped by to introduce himself, shake my hand to welcome me to their dealership, and he also called me a few days later to follow up and verify that I was happy with my purchase decision. My sales representative, Mr. William Carter Jr. was professional, friendly and knowledgeable. He made my new car purchase experience pleasant, hassel free and comfortable. He took the time to ensure I was happy with the make and model, special features, purchase price and monthly payments. He exceeded my expectations and went over every detail and feature of the vehicle. He programmed the Bluetooth and offered to program the remote to my garage. It was a pleasure working with him. The Finance Department is exceptional. When I had questions after the purchase, I was seen immediately without an appointment and all of my documents were patiently explained to me again. I would recommend Kia of Newport News to everyone. They care about the customer with outstanding customer service, attention to details, friendly atmosphere, knowledgeable staff and safe reliable products. I am proud to be a part of the KIA Family for life. More