Back

Casey Kia

Newport News, VA

not yet
rated
0 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Contact Dealership

11999 Jefferson Ave

Newport News, VA

23606

Directions

By Type

Showing 1,491 reviews

August 29, 2013

I thought my experience was great. Laura was a pleasure to work with. She was friendly, helpful, without being pushy, she made my whole experience wonderful. She was so happy that I got my "Sportage". B More

by KathyHiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 03, 2013 -

Casey Kia responded

Kathy, thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura was able to provide you with an excellent car buying experience. We are glad Laura was able to answer all of your questions and help find the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new Sportage!

August 28, 2013

I was help as soon as I got out of my car. I was on a very restricted time schedule and Brandon & Rebecca were very great on getting me out before I had to be at work. They both also helped be get the be More

by ahmad720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Sep 03, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Rebecca and Brandon were able to find the vehicle that was perfect for you in a timely and professional manner. We appreciate your business and let us know if there is anything we can assist you with in the future.

August 19, 2013

Badara is AMAZING!! I came to the dealership after a horrible life event and Badara was extremely knowledgeable and most of all patient. I am so thankful to have come to this dealership and be serviced More

by c2005mt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2013 -

Casey Kia responded

Thank you for the very kind words about your recent experience at Casey Kia! We are happy to hear that Badara was able to exceed your expectations and provide you with an excellent car buying experience from start to finish. We are also glad to hear that Bardara was able to answer all of your questions and that you never felt rushed. We truly appreciate your recommendation of Badara and Casey Kia and we look forward to assisting you in the future. Enjoy your Kia Sportage!

August 18, 2013

My husband and I knew that we were going to be in the market for a new vehicle so we were running around town doing some comparison shopping between vehicles since it had been some time since our last ve More

by DeborahMiller99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Aug 19, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura and Todd were able to provide you an excellent car buying experience. At Casey Kia our number one goal is customer satisfaction and we are glad Laura and Todd were able to exceed your expectations and help find the vehicle that was perfect for you and your husband. We appreciate your kind words about the entire Casey Kia staff and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia Sorento SX Limited!

August 14, 2013

Mr. Sow was very courteous and very professional. He took the time to listen to me, and understand what I was looking for in a vehicle. He also understood that I wanted the moon and stars, but that fin More

by amystricker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are pleased to here that Badara was able to provide you a professional and courteous car buying experience. We are also happy to hear Badara was able to help you find your perfect vehicle that fit into your budget. Let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

August 13, 2013

Purchasing my Kia at Casey Kia was a great experience. Qasem Qasem was my salesperson. He was very knowledgeable regarding my car, it's features and thorough. He made sure I understood the features and More

by Boots1930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto and Shawn
Aug 14, 2013 -

Casey Kia responded

Ruth, Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Qasem was able to find the vehicle that was perfect for you while also showing you numerous vehicle features. We are also glad that Roberto and Shawn were able to help provide you with a positive experience. We look forward to you being a continued customer of ours. Enjoy your new Kia!

August 13, 2013

My husband and I got to test drive 3 of the Kia models. We had Great assistance by Laura Gayle. We are definitely considering all options she helped present to us. Laura is a real nice and easy personality More

by baileylyn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Aug 14, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with Casey Kia! We are happy to hear Laura was able to provide you a positive experience while test driving different Kia models to find the vehicle that is perfect for you and your husband. We look forward to assisting you when it comes time to purchase your new Kia.

August 09, 2013

Laura Gayle was very professional, and knowledgeable of their products. Laura, while helping a trainee, gave with my daughter and I superb service! Although we didn't get the deal of the day, we did rece More

by njeffries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Aug 12, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Laura was able to provide you with an excellent car buying experience while also answering all of your questions. We look forward to assisting you in the future.

August 05, 2013

The sales person, Badara Sow was excellent. My "GREATS" are for him. Also Shawn was a big help and treated me with much respect. I did have a problem with Roberto not returning my phone calls. More

by Babykakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2013 -

Casey Kia responded

Thanks for the review, and for the kind words about Badara. I’m sorry to hear you had issues getting Roberto on the phone. We certainly want to make sure we meet all our customers’ expectations, so we appreciate your feedback on this issue, and we’ll certainly make sure this doesn’t happen in the future. We will also reiterate the importance of thoroughly detailing each car to our staff. Thanks again for your feedback; we appreciate you taking the time to let us know about your experience. Please don’t hesitate to contact us if you have any further questions or concerns.

July 22, 2013

My experience with Casey Kia and Brandon Thompson was very positive. Brandon was very knowledgeable of the products and services offered by this dealership. His demeanor was very mannerly, and upbeat. Pu More

by hambec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Jul 23, 2013 -

Casey Kia responded

Thanks for taking the time to review Brandon and Casey Kia! We hope you're enjoying your new Optima. Please let us know if you need anything else.

...
132
...