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Casey Kia

Newport News, VA

4.8
1,491 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,491 reviews

October 10, 2013

I am truly happy with my new kia,thanks to Brandon for his wonderful service that was given to me.He showed me good courtesy in everything he did toward helping me find my vehicle,he was kind,patient and More

by franmena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 11, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Brandon was able to provide you with a first class car buying experience while answering all your questions and finding the vehicle that was perfect for you. We appreciate your recommendation of Brandon and Casey Kia and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

October 02, 2013

Brandon is a great salesperson. He took the time to work with me to find the right car that will fit into my budget. He was very patient. He allowed me time to think about the purchase before I actually c More

by Whitaker56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 04, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Brandon was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you in a stress free manner. We appreciate your recommendation of Brandon and please let us know if there is anything we can assist you with in the future.

September 27, 2013

Brandon and Shawn took the time to work with me on a great value for what I was looking for in a new Kia Optima SX. I felt like they had my best interest in mind when informing me of the values of a new More

by andlaffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Porter, Brandon Thompson, Brandon Thompson
Sep 30, 2013 -

Casey Kia responded

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Brandon and Shawn were able to provide you with an excellent car buying experience from start to finish. We are glad to hear that Brandon was able to show you all of the features of the perfect Kia for you while Shawn made sure you were getting excellent value on your purchase. We appreciate your recommendation of Brandon, Shawn, and the entire Casey staff. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new Optima SX!

September 19, 2013

I felt this young man went above and beyond the call of duty. He was gentle and at ease to talk with. I could tell he was feeling my frustration when the service department was beginning to call me some More

by carolavant2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Badara was able to turn your day around and provide you with an excellent car buying experience. We appreciate your business and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

September 18, 2013

She was a all around great dealer... She stayed as long as we needed her and went above and beyond to get us the car we wanted. More

by brittneycbea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 20, 2013 -

Casey Kia responded

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. Let us know if there is anything we can assist you with in the future.

September 05, 2013

Great dealership, great salesman. Badara Sow was courteous, friendly, experienced, knowlegable. Also, the owner, manager, business manager were very, very nice. This is a outstanding dealership, I More

by gdean1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are glad to hear that Badara and the entire Casey Kia staff were able to provide you with an excellent car buying experience. Thank you for the recommendation and please let us know if there is anything we can assist you with in the future.

September 04, 2013

Will Carter is awesome! He's very friendly, polite, and professional to work with. I felt very welcome at this dealership and I know he tried his hardest to make sure that I had a good experience buyi More

by ginajun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Will was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new Kia!

September 03, 2013

Brandon was the ultimate gentleman. He displayed professionalism in the highest degree. He was not pushy (which I detest). He worked with me for a long time to make sure I selected the right vehic More

by fkwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Sep 04, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! Thank you for your very kind words about Brandon. We are happy to hear that Brandon was able to help find the vehicle that was perfect for you in a professional and relaxed style. We appreciate your recommendation of Brandon and let us know if there is anything we can assist you with in the future.

September 02, 2013

Laura Gayle was very helpful. We were in the dealership inquiring about the small SUV for my mother. We were doing this without my mother's knowledge and were covering by asking about vans for me. Laura More

by soniakostyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 03, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. We are glad Laura was able to find the vehicle that was perfect for your mother. We appreciate your business and let us know if there is anything we can assist you with in the future.

September 01, 2013

I was very anxious about getting a new vehicle but I'm glad that I did. And I'm so glad I found Casey Kia! Badara was fantastic. He was friendly, professional, and I trusted him. If one of my frie More

by wonderwoman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Badara was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future.

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