Casey Kia

I have never had a car buying experience like I had at Casey Kia. We were approached by a sales rep who had a friendly smile, and willing to assist me. To be honest, I did not expect to get such professio Casey Kia. We were approached by a sales rep who had a friendly smile, and willing to assist me. To be honest, I did not expect to get such professional treatment! He was very down to earth, great sense of humor and knowledgeable of the Kia product that I was looking to purchase! I was able to pull of the lot with the car of my choice, and not a car that was being forced on me. The entire process took 4 hours, but it was worth it. The day after I got car home, I was trying to open the trunk door, and accidently pulled the hood latch instead. Well, I attempted to close the hood, and even after reading the manual, I still could not close the hood. I did not realize that I had to drop the hood hard enough so that it could close as mentioned in the manual. I decided to call to the dealership, explained my dilemma, and to my surprise the sales rep, Jeff Melick, dropped what he was doing, came to my location and proceeded to show me how simple it was to close the hood. I would highly recommend my friends and family to Casey Kia, preferably Jeff Melick. I am so pleased with my purchase. More

Great experience working with Laura and the rest of them. Friendly, comprehensive description of the available options and possibilities. Would recommend them to anyone. Thanks. Friendly, comprehensive description of the available options and possibilities. Would recommend them to anyone. Thanks. More

I called Francine told her my problem, she told me to come in, she checked the van, told me what they thought the problem was. She kept the van, since my husband was sick she sent me home in a van. I h come in, she checked the van, told me what they thought the problem was. She kept the van, since my husband was sick she sent me home in a van. I had to take him to the hospital with a mimi stroke, she returned my van at the hospital fixed! Have had no problems since, will make the trip from Suffolk to Francine for any work, inspection, etc. from now on. Great people and service! What was wrong with the van was not what the other dealer had said! More

We wanted to buy a car, either new or used, with a clear price range in mind. We visited many dealers and among them there was Casey Kia where we finally bought a brand new Kia Rio from them. The salesperso price range in mind. We visited many dealers and among them there was Casey Kia where we finally bought a brand new Kia Rio from them. The salesperson, Laura, was very friendly and helpful from the beginning presenting to us different cars within the price range we had in mind. At the end she managed to lower the price of the car to match the price we had in mind. All the negotiation was very professional and friendly. We are very happy with the our purchase, the dealership and specially with Laura. More

My overall experience at Kia was phenomenal. You have the general stigmas of car dealership staff and how they attempt to persuade you aggressively to purchase. I visited the dealership just to "window the general stigmas of car dealership staff and how they attempt to persuade you aggressively to purchase. I visited the dealership just to "window shop" no real intention to purchase. I pulled up at the dealership and requested my mom jump out the car to check the price on a SUV,... Brandon appeared...and my first thought was "ooh boy, had no interest in speaking with a Rep!" However, through discussion, Brandon was very professional; family oriented and shared the same religious beliefs. He did not push me into anything and I felt very comfortable. Brandon selected not to run my credit until I found something of interest. Brandon was very patient through my indecisiveness and 4+ visits back and forth to the dealership within 2 days. When deciding whether I should settle based on my budget....Brandon suggested that he would like me to be satisfied with my purchase; while maintaining and keeping my budget in mind. I looked and test drove other cars but my heart was still on the very first one that my mom jumped out to obtain price (day 1). Needless to say I am extremely satisfied with my purchase OF THE VERY FIRST SUV that I looked at. Had no interest in the past for Kia's, now I highly recommend! Thanks Brandon and Thanks Kia for my Great Experience and Purchase! Since my purchase (Sept 2013), a co-worker also purchased a Kia (Oct 2013) with Brandon as her Sales Rep. K. Mack More

Great experience. Very direct and honest. Open to my requests and opinions. Found the whole experience to be very satisfying. I came in knowing what I wanted, and got. Would highly recommend this dealer requests and opinions. Found the whole experience to be very satisfying. I came in knowing what I wanted, and got. Would highly recommend this dealership, and Mrs. Fite as well. Thank you. More

After owning my Honda for eight years, I began thinking long and hard about a newer car. From the moment I first saw the Kia Optima on the road, I knew I wanted to look into one. My fiance and I ventured o long and hard about a newer car. From the moment I first saw the Kia Optima on the road, I knew I wanted to look into one. My fiance and I ventured out to the Kia dealership to take a closer look at the Optima and I am so glad I did. I test drove an Optima the first day but it was a bit out of my price range. Needless to say, I walked away with only frustration because I wasn't able to afford my own taste. Scott Stinebaugh followed up with me a little while later to see if I would be interested in an older Optima. Being only two years old, I agreed to look at it. Scott wanted me to take it home for a test drive and with my busy work schedule, the dealership was very generous in allowing me to keep it for two days instead of one. In returning the car, Scott was there to help me tie up all the loose ends to buying a new (used) car. I didn't have to give the car back because the payments were in my budget and I was proud to leave the dealership that day in my new Kia. This rating was written to assure that this Kia dealership has wonderful customer service, All of the staff were welcoming, including those at the front desk and other sales associates. More

Extra time was spent to make sure I was taken care of, and that I received the best deal possible. Brandon Really worked with me to get me in a car the same day. I came in to look at a Rio. I came out wit and that I received the best deal possible. Brandon Really worked with me to get me in a car the same day. I came in to look at a Rio. I came out with a great deal and bought my first brand new car. I was extremely satisfied with the service I received and I will be referring Brandon and Casey Kia to my friends and family. Excellent work!!! Thanks again for a quality car!! More

I walked into the dealership just looking at cars--I wasn't really expecting to be able to walk out with a NEW car. Kellie got me interested in the Casey dealership via email. She was professional and d wasn't really expecting to be able to walk out with a NEW car. Kellie got me interested in the Casey dealership via email. She was professional and didn't harass me into choosing her, instead, she answered my questions fully and gave me options for what I could purchase. Upon arriving, Scott was so friendly and knowledgeable about the Soul that I barely had to ask any questions. He let me take the car for a test drive and continued to talk about why I wanted a new car, what was wrong with my last car, safety features, gas mileage, as well as prices I was comfortable with, and the warranty that came with Casey vehicles. Scott found my numbers first and was able to put me in a new car even though the payments were not what they typically recommend. Scott was really friendly and fun to talk to and got the car washed and detailed and got someone else to talk to me about DMV work and extra protection plans before I even left. I've bought two other cars before and this was the most pleasant and easiest experience buying a car that I have ever had. I would absolutely recommend the Casey Kia dealership to anyone looking for a new car--even if they haven't thought of a Kia before! More

My dealing with Brandon was very pleasant. He was very professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend M professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend Mr. Thompson for further recommendations to other people. More