Back

Casey Kia

Newport News, VA

4.8
1,491 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Contact Dealership

11999 Jefferson Ave

Newport News, VA

23606

Directions

By Type

Showing 1,491 reviews

January 08, 2014

Jeff Melick is a friendly and strong dealer, When you don't think you have a chance of getting a vehicle his give you a positive feeling. He don't let you get down on yourself, I would recommend Jeff to More

by jlc169b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Melick
Jan 10, 2014 -

Casey Kia responded

Thank you for your kind words and recommendation! We are so glad Jeff could instill the confidence in you that your perfect vehicle could be found. We hope you will come back to see us at Casey Kia for any future needs you may have!

January 04, 2014

Awesome Time. Jeff didn't push or pressure me. Proffesional and curteous. Well knoledge of vehicles and new what I want it from the beginning. More

by ivan44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff M
Jan 06, 2014 -

Casey Kia responded

Thank you for your review! We are glad Jeff treated you with such professionalism. Come see us for any future needs!

December 31, 2013

The experience was great for me at Kia Casey. Tiffany Wright was my sales assosciate and she was able to support every question that I needed answered. If she could not answer my question, She was great More

by A3johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Wright
Dec 31, 2013 -

Casey Kia responded

Happy New Year to you as well! We are so happy to hear that your experience at Casey Kia went so well. Thank you for your recommendations and allowing Tiffany to help you find your perfect vehicle. We hope that you will continue to come see us if you have anymore car needs in the future!

December 30, 2013

Jeffrey is friendly and outgoing but most importantly he was open and honest with us throughout the process. We were able to talk with him about our needs and our limitations. I truly believe that he was More

by sbarbery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mellick
Dec 30, 2013 -

Casey Kia responded

Thank you for sharing your great experience with Casey Kia! We are so glad Jeffrey was able to assist you in a way that you felt you could trust him to find you the perfect vehicle for your family. We look forward to seeing you again in the future. Thank you also for the recommendations; enjoy!

December 30, 2013

My experience was absolutely great!Tiffany was not only helpful but she was considerated to my family needs at the dealership,also the accommodations to a suitable vehicle for me and my family.She worked h More

by Destin2Be82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Wright
Dec 31, 2013 -

Casey Kia responded

We are so glad Tiffany was able to give you such a great experience at Casey Kia! Thank you for the kind words and we hope your family enjoys their new car. Please let us know if we can do anything for you in the future; we'd be happy to help!

December 29, 2013

My experience was excellent! I've never felt so at ease at any other dealership. Jeffrey was very open and honest, he knew we were a little apprehensive about purchasing a car.....especially me, his e More

by jgoonies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Melick
Dec 30, 2013 -

Casey Kia responded

It makes us very happy to hear that Jeffrey was able to find the perfect vehicle for you in a professional and timely manner. We appreciate your business and please let us know if there is anything we can assist you with in the future.

December 28, 2013

Jeff was awesome!! Today I got my new 2014 Kia Sorento. I didn't even expect to buy the car today, but the employees and Jeff were really professional and nice and made me feel really comfortable. It was tim More

by plindroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Melick
Dec 30, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with us! It makes us proud to hear that Jeff was able to provide you with an excellent car buying experience while finding the perfect vehicle for you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new Sorento!

December 23, 2013

I stopped into the Casey Kia dealership to look around and check out some new cars because I was thinking about buying one and the salesman I worked with was extremely helpful and helped me find the perfe More

by tuckeraj25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Melick
Dec 23, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with us! We are very happy to hear that you were able to get out of your old vehicle and find the perfect new vehicle for you. We appreciate your kind words and recommendation for our sales staff and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

December 23, 2013

Went in with a new car from the showroom floor for my original 2011 Soul! model; after 3 years driving and fun dynamics of the 2011 model decided to trade up for a 2014 model of the same. I have to say More

by Smite18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Melick, Laura Gayle
Dec 27, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with us! We are very happy to hear that Jeffrey was able to provide you with an excellent experience while you traded up to a new Kia model. We appreciate your kind words and recommendation and please let us know if there is anything we can assist you with in the future. Enjoy your new Soul!

December 23, 2013

Just wanted to give a big thanks to Casey kia for the pleasure I endured during my purchase of the AWESOME KIA OPTIMA TURBO!!! Staff and dealership were TOP NOTCH!!!!!! Friendly and humurous staff made t More

by CRISTIAN061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Melick
Dec 27, 2013 -

Casey Kia responded

We are very happy to hear that you were provided with a first class car buying experience during your recent visit with us! We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your kind words and recommendation for our entire staff and please let us know if there is anything we can help you with in the future. Happy New Years and enjoy your new Optima Turbo!

...
129
...