Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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So when we first drove up we were greeted by the time we had gotten out of our car. The car we had originally went in for had been sold the day before but Jeff was able to find us a great vehicle in the pr had gotten out of our car. The car we had originally went in for had been sold the day before but Jeff was able to find us a great vehicle in the price we wanted. He really worked with us and wasnt pushy. We really felt comfortable with him and he really helped us out. Jeff made it less stressful and fun. It was nice that he talked about alot of things other than cars and we had alot in common. Thanks so much!!! More
Very helpful dealership! Wasn't stressful at all like a lot of dearships can be! We had a wonderful time and couldn't have gotten a better deal on our Kia Sorento SXL AWD anywhere else! :) a lot of dearships can be! We had a wonderful time and couldn't have gotten a better deal on our Kia Sorento SXL AWD anywhere else! :) More
This was my first car buying experience after meeting my salesman Jeff he showed me a car that was a potential "THIS IS IT" car. After a few days of great customer service I decided that "THIS IS IT" and pu salesman Jeff he showed me a car that was a potential "THIS IS IT" car. After a few days of great customer service I decided that "THIS IS IT" and purchased the vehicle and for my first car buying experience it was easy affordable and had no problems. More
Jeff Melick was the model salesperson. Very informative, helpful and responsive to our needs. Highly recommend him! He followed up and was concerned that we were completely happy with the vehicle. helpful and responsive to our needs. Highly recommend him! He followed up and was concerned that we were completely happy with the vehicle. More
From the moment we pulled up we were greeted with great service. I came looking for my first car and was shown the Hyundai Accent that I left with by Jeff. Jeff is a great salesman and was very kind and he service. I came looking for my first car and was shown the Hyundai Accent that I left with by Jeff. Jeff is a great salesman and was very kind and helpful. He helped me in every way he could and has answered any questions I had about the car and was very helpful throughout the whole process.He went through the features of the car and checked somethings that I hadn't thought to check such as the a/c even though it's winter. Jeff is very friendly and great to deal with and he was able to give us the advice needed to make the deal for the best possible price. He also stands behind what he sells and has checked with me several times since buying the car to make sure that everything was running smoothly. I will definitely return to him for any other questions I have and when the time comes to get another car. More
Kellie helped me the moment I got in, I told her my situation and she didn't try to hard sell me on anything i couldn't afford. My kids were being anxious but hse was patient with them , gave them toys situation and she didn't try to hard sell me on anything i couldn't afford. My kids were being anxious but hse was patient with them , gave them toys and even carried my daughter around from car to car. Never been taken care of at a dealership the way I was here, the Kia Soul was actually the lowest car on the totem pole( Chevy Equinox, Jeep Patriot, Elantra Hatchback) for me out of what I was looking at, but I decided to go to with Kellie because of the service she provided. I recommend her and her company alot. More
Laura is one of the most amazing people I've ever met. I had been to 8 car dealerships when I came to Casey Kia and she was by far the nicest and most caring sales representative. I went in expecting met. I had been to 8 car dealerships when I came to Casey Kia and she was by far the nicest and most caring sales representative. I went in expecting to get a used car since I didn't have the biggest price range. At the other dealerships they weren't able to find me a car I loved (used or new) in my price range and they really pushed other cars on me. There was no pushing and no drama with Laura. She listened to what I wanted and cut right to the chase. With the help of the manager they were able to get us a brand new Kia Sorento right in our price range. She took care of me like I was family. I appreciate everything Laura did for me and if I ever need another car I will come to Laura before anyone else. I hope Casey Kia takes very good care of Laura because she is an amazing asset to the sales team. More
This was an overall great experience thanks to my salesman. Casey Kia is a great place to purchaae a car due to the personalized service you'll receive from the staff. I would highly recommend this d salesman. Casey Kia is a great place to purchaae a car due to the personalized service you'll receive from the staff. I would highly recommend this dealership to anyone in the market for a car. More
Laura provided extraordinary customer service! She was friendly, educated on the product, and highly efficient. I found she stood apart from other sales reps I have encountered at other dealerships becaus friendly, educated on the product, and highly efficient. I found she stood apart from other sales reps I have encountered at other dealerships because she was not pushy, but still very convincing. I ended up purchasing a wonderful KIA Seoul that I LOVE. I have already told friends and family about my excellent experience and I know several members of my family will be looking to Casey KIA for their next vehicle. Thank you so much Laura and Casey KIA for the outstanding service! More
The Customer service was excellent. No pressure and great confidence on knowledge of vehicles and what was looking for. I had a excellent experience and even got a better deal than I expected on model of the confidence on knowledge of vehicles and what was looking for. I had a excellent experience and even got a better deal than I expected on model of the Kia Forte which was what I was after and ended up with by the grace of God. Brandon was great and had great conversation skills not just on the sale but what I was looking for as well. I was searching for a week and in a day i found my car and before the week was out it was ready. Thanks Brandon!!! More