Casey Kia

Oil change for my car Big Juan was very professional and accurate and quick on servicing my car. I really appreciate the customer service that was giving to me by him and t Big Juan was very professional and accurate and quick on servicing my car. I really appreciate the customer service that was giving to me by him and the service manager who was on duty during my visit. More

From Just a Thought to Got it Done! My son and I were just thinking about the possibility of getting a new Optima (black preferably) but I had no funds to make that work. We had a Soul a My son and I were just thinking about the possibility of getting a new Optima (black preferably) but I had no funds to make that work. We had a Soul and had brought it in for its service. While there my son looked around the lot and saw one of the models he really liked. He told me about the vehicle and I told him that if they could make it work, we will do the trade. As usual, Sarah and the crew at Casey got to work and helped us get it done!! Everyone was so courteous and helpful throughout the whole process! They made us feel like part of the family!We couldn't get the black one but my son got one he really liked! I am happy with his choice. This is an updated graduation from college gift for my son. I must say, it does make him look more like a college grad! Special thanks to Brandon, Roberto and Steve--you too, Angie!! :) Sarah was fabulous, friendly and knowledgeable More

Excellent Our second car purchased was an even better experience than the first, we were very pleased by Laura and Roberto's eagerness to not let us leave unsat Our second car purchased was an even better experience than the first, we were very pleased by Laura and Roberto's eagerness to not let us leave unsatisfied. I highly recommend this dealership to any friend or family member. More

Best place to buy a car in Virginia! My wife and I are soon to retire and we decided to trade the Kia Sorento for a Kia Optima. After a couple of days thinking about doing this we dec My wife and I are soon to retire and we decided to trade the Kia Sorento for a Kia Optima. After a couple of days thinking about doing this we decide to go for it. Brandon Thompson was our sales consultant. We spoke with him over the internet and through email. Back and forth the email continued until we reached an agreement we all could live with. You know how that goes when buy a car. We missed out on the white car that we wanted and decided we would take the red car. We sent Brandon a quick email and asked if they still had the dark silver one. We did not hear back from him so when we pulled up on the lock we were looking for the red Optima. Well to our surprise Brandon had found one dark silver one and had it sitting at the front door for us when we got there. That was a very nice surprise. To make a long story short we could not have asked for a nicer, more helpful sales consultant than Brandon. Brandon went over and beyond to make our trading experience easy and pleasant. It was the best experience we have had trading cars dealing with Brandon. If you want excellent customer service, a special person to deal with, and someone that will do all he can to help you go to Casey Kia and ask for Bandon Thompson. My wife and I have purchase three Kia’s, this is our third one. When we purchase another one it will be a Kia and from Brandon at Casey Kia. Do not miss out on this stress free buying experience. When you walk out those doors and step into your new car you will say to yourself it was one of the most stress free task you have ever accomplished. Thank you Bandon for all you did for my wife and I, we love our new car. Fred and Mary Clatterbuck More

Exceptional Car Buying Experience! My experience at Casey KIA was outstanding and quite frankly the reason I purchased my new car from them. I was in the market for a car and had been My experience at Casey KIA was outstanding and quite frankly the reason I purchased my new car from them. I was in the market for a car and had been to several dealers in the area. Some seemed disinterested in my business altogether and others were so aggressive for a sale I felt I was border-lined harassed. This was not the case at Casey Kia, the entire staff was helpful, professional and treated me with great care. Brandon Thompson was exceptional: personable, knowledgable, patient, and very respectful of my time, going out of his way to get me the car I wanted at the best possible price. There were dealers with the car I wanted closer to where I live but making such a big purchase only felt right when dealing with the people at Casey…definitely worth the drive! Rebecca Hawley, and Charlie H. also went out of their way and I truly recommend this dealership. More

2014 Kia Optima Purchase My overall experience with the whole staff at Casey Kia was outstanding from the moment that I walked on the lot and left with a new vehicle. I was t My overall experience with the whole staff at Casey Kia was outstanding from the moment that I walked on the lot and left with a new vehicle. I was treated with respect and fairness I would recommend Casey Kia to anyone looking for an honest and might I say fun buying experience. More

Very pleasant experience love my Kia Sportage Purchased a Kia Sportage on the 27th 2014 my sales person wasLaura Gayle I explained to her what I wanted and when I needed she was very professiona Purchased a Kia Sportage on the 27th 2014 my sales person wasLaura Gayle I explained to her what I wanted and when I needed she was very professional courteous knowledgeable and made me feel right at home. I got just what I wanted without the haggling headaches or pressure and together we selected a car that fit me perfectly. Very pleased with my purchase and if the need arises to purchase another car I will be back to Casey Kia More

A MOST PLEASURABLE EXPERIENCE Our first encounter was with Brandon Thompson, he was very informative and helpful. He answered all of our questions and informed us of many facts re Our first encounter was with Brandon Thompson, he was very informative and helpful. He answered all of our questions and informed us of many facts regarding the Optima and early lease termination possibilities. We received a very nice follow up call. We returned to the dealership two weeks later and met Sarah Smalls. She was excellent as well. She answered all of our questions and was very knowledgable about the company, the product and the financial aspects. We could not have had a more pleasant experience. Plus, we got a great deal and now own an Optima! We were treated with respect and received straight answers and had no surprises when it was time to sign papers. We love driving our beautiful new Kia! More

Love my Optima After visiting Casey Kia and test drove a Kia Optima out of the car lot, we knew that we wanted that car from that dealership, and especially after me After visiting Casey Kia and test drove a Kia Optima out of the car lot, we knew that we wanted that car from that dealership, and especially after meeting Sarah, the decision was a an easy one to buy. The hard part was deciding the color, because all of the choices were extremely impressive and vast. Thanks for a great service, we will definitely come back for more in the near future. More

Just looking, but left with two! I had a 2012 Kia Optima and I was just looking around the lot to see what they had and what new amenities were in newer cars. My fiancée and I were th I had a 2012 Kia Optima and I was just looking around the lot to see what they had and what new amenities were in newer cars. My fiancée and I were there to look for her a new SUV, we are adopting and I wanted better safety and hands free for our soon-to-be son. I took a 2013 Optima Hybrid for a ride and she took the 2014 Kia Sorento, WE FELL IN LOVE. To make matters worse, the sales staff was amazing, attentive, relaxed and just wanted the best for us, even it was for me to keep my 2012 and us to explore different dealerships. My budget is comfortable and I did not want it to be tight, I told the sales agents that we did not want payments being any higher than what I was paying for my 2012 and that my fiancée's budget was limited. I upgraded the interior, now have navigation and better gas mileage, plus I am paying less than what I was paying before, including the additional maintenance and miscellaneous coverages. My fiancée has a newer car by 6 years, now has navigation, optional 3rd row seating, heated and cooled leather seats and it is NOT a mini van (yes, this was extremely important for her). She, too, got the additional oil maintenance, tire rotation, miscellaneous coverage for tires, nicks, and damage. Our payments are still in the same ball park as what I was paying alone and we could not be happier. Brandon, Laura and Roberto were amazing and if you are going to buy a new Kia, stop by Casey Kia in Newport News. They are more interested in making you happy than padding their pockets. More