Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Fantastic Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! More
Be careful and don't be like me because it could happen I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed to 72 months. I can't imagine I signed that because I looked at the term of payment and it was 66 months before I signed. I had already explained and negotiated with the general sales manager; Steve sparks that the only way I would buy the car was if the term of payment was 66 months and he agreed to sell it on 66 months payment term . I presume they tricked me by letting sign 4 documents instead of 2 with 66 and 72 months and swap them later on. All what I'm saying is be careful when you go to that kia dealership on Jefferson ave, Newport news va especially when they keep you there for a long because they will capitalize on your tiredness to trick you to sign what will regret ever signing. Besides the car was 2015 kia soul at 5.99% interest rate for 72 months and credit history was very good at 689 score. Besides that the sales personnel, Laura Gayle and Todd were awesome. More
Laura Gayle made my day! Laura Gayle and the team at Casey Kia are awesome. This was my second new car purchase with them and I could not be more pleased and satisfied! La Laura Gayle and the team at Casey Kia are awesome. This was my second new car purchase with them and I could not be more pleased and satisfied! Laura really listened to my wants and needs in the vehicle I chose and the financing of same. From sales to service, I could not ask for anything more. Would definitely recommend Casey Kia to anyone looking for a great car buying experience. More
Mark made it happen I was interested in a car that I felt was out of my budget. Mark an James worked very hard to ensure I could get what I wanted within my budget. I am I was interested in a car that I felt was out of my budget. Mark an James worked very hard to ensure I could get what I wanted within my budget. I am super excited about my new car and I would recommend them to everyone. Mark is new, but he was fantastic and a genuinely good person. :) More
Amazing Service Both the salesman George and sales manager Roberto worked with us to get the great deal we needed. George answered all our questions and was very pat Both the salesman George and sales manager Roberto worked with us to get the great deal we needed. George answered all our questions and was very patient, even with all my number crunching and requesting to see all the numbers up front. George even fed us while we were there! More
Bought our first new Kia! George was awesome! He spent an entire afternoon answering all of our questions, dealing with us for the best possible deal, and, he even put up with George was awesome! He spent an entire afternoon answering all of our questions, dealing with us for the best possible deal, and, he even put up with my wife's haggling!!! And he even bought us pizza! Roberto also as a manager was very transparent and open through the entire process. We feel we are leaving as winners! More
Outstanding persona and knowledge your /our saleperson "Kaylin", she was delightfully pleasant and energetic.Her knowledge and personality was outstanding as well the managements! This your /our saleperson "Kaylin", she was delightfully pleasant and energetic.Her knowledge and personality was outstanding as well the managements! This is what satisfied customers appreciate most! Thank you very much. More
Great Birthday Experience!! I walked in to get a Car possibly for my Birthday. Brandon Thompson happened to be the Salesman to Work with me. We spent time working on Quotes and w I walked in to get a Car possibly for my Birthday. Brandon Thompson happened to be the Salesman to Work with me. We spent time working on Quotes and what we can do together. He is so Spiritually, Friendly, and knowledgeable to what He is doing. He is a helper towards your Life personally. He helps giving you tips on what you can do to just better yourself Financially. He is for sure someone I would recommend!! More
great salesman! George is a wonderful salesman! He is fair and honest and works hard to get you a fair deal ! I'd recommend him to anyone looking for a great car ! George is a wonderful salesman! He is fair and honest and works hard to get you a fair deal ! I'd recommend him to anyone looking for a great car ! More
AMAZED I purchased my 2016 Sorento from Badara Sow. I admit, I am not the easiest person to deal with and a bit picky. Having been through a few bad experi I purchased my 2016 Sorento from Badara Sow. I admit, I am not the easiest person to deal with and a bit picky. Having been through a few bad experiences with dealerships recently, I was very supsicious. Badara never once showed any sign of inpatience, or annoyance with me. He answered each and every question, more than once...I was not pressured, he truly wanted me to be happy and comfortable with my purchase. He wanted me to find the car and payment that was right for me. Badar has a wonderful sense of humor and high regard for people, family and the customer. He is knowledgeable and passionate about the product he sells. Badar goes the extra mile for his customer. I truly believe he is not happy, if you are not happy. It's not just another sale to him. Steve Jernigan, Finance had his work cut out for him with me. He was very patient and explained the financing numerous times to me ensuring I had a total understanding of the process. Roberto Dial, General Sales Manager always greeted me as if I was a member of the family. Quite frankly, I feel like I am. EVERY single staff member I came acorss, whther they had direct involvement with me or not was friendly, greeting me, asking if I needed anything, very friendly low keyed environment. Casey Kia was a GREAT experience. I didn't think I would ever say that about a car buying experience! Special thanks to Laura Gayle who volunteered on her own accord, even though it was time for her work day to end. It was time for her to leave and she stepped up and probably spent 45 minutes trying to get on the system, on her own. I didn't have my APPLE password and the system was slow but she showed no negative attitude at all. In fact she said stop by anytime and she would be happy to help. She had no investment in the deal, she didn't sell me the car! When I returned a few days later to see Badar Sow, he was with a customer, Ms. Gayle was not working that day, Kaylyn Kelly came out to help with the UVO. She went over all the bells and whistles inside and finally we got connected to UVO. She was extremely knowledgable of the car, very friendly and customer oriented. In my numerous trips to test drive or complete business with Casey KIA, I saw some of the same "old customers" just stopping by to say hello. One had just traded his car in. We talked privately and all he could do was expound upon this dealership, the people working here and the cars they sell. He said he always comes here. To everyone and especially to women, who have felt they were preyed upon and taken advantage of in the past buying a car, I highly reccommend Badara Sow of Casey Kia, Newport News!! More