
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service. We love our car We came in to see Brandon Thompson (my fellow church member) about getting a car. He talked with us about what we were looking for, our budget and oth We came in to see Brandon Thompson (my fellow church member) about getting a car. He talked with us about what we were looking for, our budget and other information. Since, the banks weren't open on Saturday, he asked us to come back in on Monday. On Monday afternoon, I got a call from him saying that we had been approved by a bank. I picked up my wife from work and my son from school. When we got there, Brandon had everything together for us. He had even picked out a car that he thought we would like. And we loved it. Haven't seen my wife smile so hard in while. Major Brownie points. We were in and out in no time. Excellent job. Thanks Brandon! More
Wasn't even planning on getting a new car Brought my used car for a normal alignment fix and was introduced to the new 2016 models and instantly fell in love, I got a great deal and don't regr Brought my used car for a normal alignment fix and was introduced to the new 2016 models and instantly fell in love, I got a great deal and don't regret it at all More
Best Customer Service Ever I highly recommend Casey Kia. I got the Best Customer Service ever. Brandon Thompson did an Awesome job with helping me obtain a car.He was kind and d I highly recommend Casey Kia. I got the Best Customer Service ever. Brandon Thompson did an Awesome job with helping me obtain a car.He was kind and diligent about getting the best deal for me. I appreciate all he did for me and my husband. He is a wonderful salesman but more important a Remarkable person. Robin & Anthony Nelson More
Awesome Experience My daughter & I had an awesome experience at Casey Kia today! Our sales consultant, KAYLYN KELLY gave us progressional & kind service from the time we My daughter & I had an awesome experience at Casey Kia today! Our sales consultant, KAYLYN KELLY gave us progressional & kind service from the time we entered & exited the dealership! I told her my needs & wants and she & her team made sure that my needs & wants were met. I'm a proud Casey Kia auto buyer! More
Only if going to the dentist could be that much fun! By the way, don't tell my dentist that. He actually is a great guy ... but he is still a dentist and by nature they enjoy pain (or causing pain). C By the way, don't tell my dentist that. He actually is a great guy ... but he is still a dentist and by nature they enjoy pain (or causing pain). Casey Kia on the other hand was pain free. I did my research, I test drove a lot of vehicles from different dealerships (and more than once, and even had some over for a sleep over ... that is, overnight stay), and I was long overdue for a new car because the car I was driving was paid off, well, about 20 years ago. In the final round, I targeted Casey Kia because they had the specific car I was looking for (white Soul +, sound and sun package) and of course at the right price. The staff was great, helpful, professional, respectful and most of all, patient. I tend to ask a lot of questions and my wife refers to that process as the "interrogation mode." I call it "due diligence" and it fits my engineering mentality. I had a great experience, and they even offered to drive ole Betsy (my 22 year old Ford Taurus) back to my house so that I could sport back home in my new Kia Soul +. I call that service and going the extra mile. As a business person, I pick up on those type of details and it does make a difference. Laura Gayle did a great job and walked me through the entire process after "I" made the decision as to what I wanted. She was supported by Todd Gilliam and Steve Jernigan. Roberto (GM) was very appreciative and congratulatory with my purchase and that was a very nice and personal touch. Ask him for a hug as the final item to seal the deal. Actually Laura provided the hug and that was swell also. Now only if my dentist would provide hugs versus small rubber ducky toys when I blast out of his office at the end of my six month teeth beatings (I mean cleanings). Well done Casey Kia. I would like to say you will have a repeat customer soon but if I drove and maintained a Ford Taurus for 22 years, I think most of you will be retired before I come back in say, ah, 2038. Stay well in the interim. More
Another easy purchase This is our second car purchase from Casey Kia. They are awesome. Process was easy, Ms Kelly was not pushy. She answered all our questions and was fri This is our second car purchase from Casey Kia. They are awesome. Process was easy, Ms Kelly was not pushy. She answered all our questions and was friendly to talk to in the downtime. More
George and Heather are simply fantastic I started working with Heather, and she helped me look at a few vehicles. Right off the bat she treated me with more personality than any dealer I had I started working with Heather, and she helped me look at a few vehicles. Right off the bat she treated me with more personality than any dealer I had worked with in the past. From there, I was passed to George. George and myself quickly formed a personal bond over shared interests, and he stayed after hours to assist me with any questions I had so we could work out this deal. Today, February 9th, I'm proud to walk away with a 2015 Chrysler 200 from Casey Kia. I've never had such an easy and pleasant experience with a car dealerships. I've already told a few people about my experience, and I'm sure I'll send a few people George and Heather's way. I can't thank you guys enough for helping me take this step in life. More
Purchase Husbands Car Our sales person Heather Harrington was great! She was extremely friendly and went out of her way to get us the car that my husband wanted. Even thr Our sales person Heather Harrington was great! She was extremely friendly and went out of her way to get us the car that my husband wanted. Even thru the snow delays she kept in touch and let us know what was going on throughout. She did not pester us constantly during the decision process. Many kudo's to Ms. Harrington! More
Excellent George Bozeman was very knowledgeable and courteous hroughout the process of obtaining our new 2016 Optima. The whole process took less time than we George Bozeman was very knowledgeable and courteous hroughout the process of obtaining our new 2016 Optima. The whole process took less time than we expected and our test drive was very informative. We will gladly recommend him to our friends and relatives. More
Service I miss my service department you guys rock open up shop in Jacksonville Fl pleases I am going crazy with the service my KIA is receiving here I miss my service department you guys rock open up shop in Jacksonville Fl pleases I am going crazy with the service my KIA is receiving here More