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Casey Kia

Newport News, VA

4.8
1,491 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,492 reviews

January 08, 2016

First New Car Purchase in Sixteen Years Stopped by Casey Kia Sunday January 3rd of this new year,seeking information and purchased a vehicle by mid-week! What started out as a fact finding m More

by car newby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jernigan, Todd Gilliam, Kaylyn Kelly
Jan 11, 2016 -

Casey Kia responded

Thank you for your review! We appreciate your review and feedback because without it, we can't become better as a dealership and better with our customers. We hope you continue to come back and hope you have a great day.

January 06, 2016

My Experience with an outstanding salesperson (George Bozema I gave a five star rating because of the outstanding service given to my granddaughter, my husband and myself yesterday. My granddaughter went to loo More

by weezie123
Recommend Dealer
Yes
Employees Worked With
George Bozeman
Jan 07, 2016 -

Casey Kia responded

Thank you for your review! We truly appreciate all feedback so that we can be the best dealership around and can't do that without the help of our customers. Thanks again and have a great day!

January 05, 2016

truck yeah ha where to start...from beginning to end everything was roses. I believe before i could even shut my old engine off i was greeted by a beautiful youn More

by mikegrahammm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylyn Kelly
Jan 06, 2016 -

Casey Kia responded

Thank you for the awesome review! We appreciate the time and effort you took to create a review. We appreciate all feedback so that we can give the best overall customer experience for each of our customers. We hope you have a great day!

December 30, 2015

Great Car Buying Experience We recently purchased a 2016 KIA Sorento from Casey Kia in Newport News. Our sales rep Janzen Roca and manager Roberto Dial were a pleasure to work More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Janzen Roca in a , Todd Gilliam
Dec 30, 2015 -

Casey Kia responded

Thanks for the awesome review! Feel free to come back for any more of your automotive needs and we will help to the best of our ability. Have a great day!

December 30, 2015

amazing salesperson to work with. She made my first car buying experience very easy and got me into a perfect vehicle that fit my family and understood what I wanted and got me.to the More

by bethany weisenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylyn Kelly
Dec 31, 2015 -

Casey Kia responded

Thank you for the rating! We are glad you enjoyed your car buying experience at our Casey dealership. It's always great to hear the feedback from customers and hear about their experiences. We hope you come back for any of your automotive needs and hope you have a great day!

December 27, 2015

Truly went above and beyond to insure top customer satisfac. After deciding to stop pouring money into our old car and on a strict budget Casey and our sales representative George made the impossible happen. Nob More

by MarkD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman
Dec 28, 2015 -

Casey Kia responded

Thank you for this awesome review! We appreciate the time and effort you took to create this. We are glad you enjoyed your experience and hope you come back for any of your automotive needs. Have a great day!

December 24, 2015

So helpful! She made my buying experience feel comfortable. She tried her best to make sure I was able to get what I wanted. She talked to me as if she was my bes More

by 1coconicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylyn Kelly
Dec 24, 2015 -

Casey Kia responded

Thank you for your review! We appreciate your service and appreciate your effort taken to create this. Happy holidays!

December 24, 2015

Overall had a good experience Kaylyn is personable, great to work with and not pushy. I recommend working with Kaylyn for anyone looking for a car. She will work for you. More

by 4bigjake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylyn Kelly
Dec 24, 2015 -

Casey Kia responded

Thank you for your review! We appreciate your service and are glad you enjoyed your experience. Let us know what we can do to give you an overall 5 star experience. Happy Holidays!

December 24, 2015

AMAZING!!!!!!!!!! Absolutely wonderful performance from a man by the name of George Bozeman. He was very hospitable to me and my grandfather, working hard to get us the More

by Monroe Smooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Bozeman, Joseph Butkiewicz
Dec 24, 2015 -

Casey Kia responded

Thank you for your review! We appreciate your time and effort taken to give us a rating. Have a great day! Happy Holidays!

December 17, 2015

Didn't even test drive yet and she had it sold to me I had a long hassle experience but nothing to do with her or the dealership with my proof of jobs and all the hrs and days it took she still made the More

by RyanC0890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Butkiewicz, Kaylyn Kelly
Dec 22, 2015 -

Casey Kia responded

Thanks for the awesome review! We appreciate the time and effort taken to show your experience at our Casey dealership. We are also glad that we could serve such awesome customers such as yourself and appreciate your service. Thank you. Have a great day!

Dec 22, 2015 -

Casey Kia responded

Thanks for the awesome review! We appreciate the time and effort taken to show your experience at our Casey dealership. We are also glad that we could serve such awesome customers such as yourself and appreciate your service. Thank you. Have a great day!

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