
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,524 reviews
Great!! Charles, was very helpful and very good knowledge about car. He put a lot of effort and time to put me in the right situation. I recommend him for any Charles, was very helpful and very good knowledge about car. He put a lot of effort and time to put me in the right situation. I recommend him for anyone who is trying get the best deal you can get. More
Awesome Charles Archer was a awesome salemen he was very knowledgeable of all the vehicles that I inquired about. He was very professional polite and very fr Charles Archer was a awesome salemen he was very knowledgeable of all the vehicles that I inquired about. He was very professional polite and very friendly. I have had some troubles in my past that I thought would prevent me from driving off the lot tonight with a vehicle. But Charles made a liar out of me and a very very happy customer. I am recommending EVERYONE to go to him at CaseyKia in Newport News, Va. Thank you Charles Archer@ CaseyKia More
Absolutely the most breathtaking experience My first car buying experience would have come to a disastrous and very drawn out end had I not gone to this dealership. So many people tried to rip m My first car buying experience would have come to a disastrous and very drawn out end had I not gone to this dealership. So many people tried to rip me off and I almost caved because I really needed a safe reliable car. They were so incredible I was in there less than 1.5 hours and drove off the lot with something i loved. Everyone there is very personable. They made me and my 5yo daughter feel at ease. I didn't feel overwhelmed at all during this visit as I did at the other dealerships that I visited prior. I will recommend to any and everyone More
I love my Kia I had an excellent salesperson by the name of Brandon Thompson. He was knowledgeable and dedicated to help me get the proper vehicle for my specific n I had an excellent salesperson by the name of Brandon Thompson. He was knowledgeable and dedicated to help me get the proper vehicle for my specific needs. I highly recommend that you see him at Casey Kia. More
Great experience Kristy was our sales person, waited on us hand and foot. She really worked very hard to get us in the vehicle that we wanted. You go girl!!!! Keep Kristy was our sales person, waited on us hand and foot. She really worked very hard to get us in the vehicle that we wanted. You go girl!!!! Keep going as we know you can and thanks for all the hard work. More
5 stars !! If I could give a 10 star review I would! Hands down the best customer service experience . The process was short, smooth & simple. My sales agent Bad If I could give a 10 star review I would! Hands down the best customer service experience . The process was short, smooth & simple. My sales agent Badara, the finance manager as well as the General manager Roberto were amazing and very helpful, they made sure I was well taken care of. It was a very friendly & professional environment, they delivered above and beyond my expectations. If you're looking not only for a great car but outstanding customer service as well, Casey Kia is the place to go! More
Wonderful time!!! Charles was a very helpful salesman who appeared to really be trying to help us out. He was even already waiting for us to arrive and greet us to show Charles was a very helpful salesman who appeared to really be trying to help us out. He was even already waiting for us to arrive and greet us to show us where to park. More
Great experience! Charles was really polite and welcoming. He called me and my husband Mr and Mrs. And gave his full attention. Asked us if we needed anything and mad Charles was really polite and welcoming. He called me and my husband Mr and Mrs. And gave his full attention. Asked us if we needed anything and made sure we were comfortable. An amazing sales men. More
Awesome Experience! I was not aware of my husband’s plan to purchase a Kia Sorento as my birthday gift and I was surprised when he suggested that we stop by the dealershi I was not aware of my husband’s plan to purchase a Kia Sorento as my birthday gift and I was surprised when he suggested that we stop by the dealership to look at the vehicle. We were greeted by Mr. Charles Archer . My husband told Charles the vehicle that we were interested in looking at and he was very impressed with Charles knowledge of the vehicle. We went on a test drive and Charles continued to show us the vehicle features. My husband questioned Charles about the vehicle and Charles was not hesitant in responding. Charles’ motto is, “Once a customer always a friend.” Charles was professional and pleasant and we look forward to purchasing our next vehicle from him. We would recommend him to family and friends! Even the finance portion of the purchase was an enjoyable experience. More
I felt like a star!!! From the beginning I received a kind welcoming greeting by a staff member, who directed me to Mr. Archer's desk. Once again shortly after Mr. Archer g From the beginning I received a kind welcoming greeting by a staff member, who directed me to Mr. Archer's desk. Once again shortly after Mr. Archer gave me a very welcoming professional greeting. Now I'm saying this because some judge a book by its cover, they do not attempt to help or approach you based on your look. I didn't dress to impress, I had an agenda to purchase a vehicle. Moving on with my experience Mr. Archer was pleasant and knowledgeable about what Casey Kia had to offer and intune to my needs. I am very indecisive and I test drove a vehicle which had a lot of the amenities I wanted but I was not completely in love. That did not deter Mr. Archer as he was patient and continued to be attentive. I would definitely recommend Casey Kia for your automotive needs and based on my personal experience would recommend Mr. Archer as he didn't pressure me and very professional friendly etiquette, not the typical pushy salesman. I felt important like a star! Thank you More