Casey Kia

Review I thought Charles our initial sales person sincerely wanted to make sure that we were happy. I am looking forward to him continuing to understand all I thought Charles our initial sales person sincerely wanted to make sure that we were happy. I am looking forward to him continuing to understand all the different options on all the different models. With this direction he is going to be a very good salesperson and he really does care for the customer More

I won't go any place else! Just recently I purchased my second vehicle both purchased from Casey Kia Newport News. I trust the employees at this location to ensure that I receiv Just recently I purchased my second vehicle both purchased from Casey Kia Newport News. I trust the employees at this location to ensure that I receive the best deals and quality service. Brandon Thompson was my dealer for BOTH purchases and I refuse to purchase my vehicles from anyone else. He is extremely personable and doesn't pressure you into a sale like most salesmen do. He is very patient and such a pleasure to work with. More

More than a year later I bought my car more than a year ago. I'm a local restaurant GM and Taylor came in for lunch today. He remembered me and asked how my son was and how I bought my car more than a year ago. I'm a local restaurant GM and Taylor came in for lunch today. He remembered me and asked how my son was and how the car was doing. I was amazed that he remembered me, he wasn't even my salesman! Told him the car was doing great but I need something bigger. He said he was sure Brandon could find what I wanted. I don't particularly care for kias but I will buy from Casey Kia just because of the customer service. I was in for a quick stop at the service department not long ago. I believe it was James in the finance office, my 2 year old shut the door on him. How embarrassing. But I thank you for being a good sport :) More

great dealership experience I went in to Kia just to get a brochure and walk by one of the cars I am interested in. I was suspecting to be approached by a "Classic Sales" persona I went in to Kia just to get a brochure and walk by one of the cars I am interested in. I was suspecting to be approached by a "Classic Sales" personality but was pleasantly surprised when approached by Kashon, He was very personable and friendly, he showed genuine concern when asking about my needs so he could point me in the right direction instead of steer me in his own direction. He even went out of his way to make sure his boss thanked me just for stopping by. I really appreciate the way I was treated even though I made it clear I was only there to gather information. If I decide on a Kia I will make sure to go out of my way to ensure Kashon earns my business. More

Highly Recommended! I had originally walked into Casey Kia because I had a great experience getting my car serviced at Casey Honda down the street. I stopped at Casey Kia I had originally walked into Casey Kia because I had a great experience getting my car serviced at Casey Honda down the street. I stopped at Casey Kia just to look around and see the cars. I was approached by George who asked me if I was interested in a car, and possibly a test drive. Pressed for time, I declined, but said I would bee back in a week to take him up on the offer. Within that time I was contacted by Kellie about a car I had shown interest in online. In both interactions I was greeted with a pleasant, positive attitude. I decided then that I would be buying my car from them. I came in early for my test drive and was greeted by Andre who was at once friendly and approachable. I liked the car, but it was a lot bigger than I had expected. After describing what I was looking for Andre said he knew just the car. I test drove the Kia Rio hatchback and it was exactly what I had originally been looking for. The overall friendly atmosphere of the dealership and its' representatives goes a long way to ease the stress of buying a car. Andre was able to work with my budget and I ended up getting a new car instead of a used one. I will highly recommend this dealership. Thank you Casey Kia! More

An awesome team of associates This dealership is amazing. My initial contact was with Heather, she was so very personable, never pushy, just so willing to help in any way. My actu This dealership is amazing. My initial contact was with Heather, she was so very personable, never pushy, just so willing to help in any way. My actual purchase was with George. He was so very knowledgeable, kind and helpful. He took the "pain" out of purchasing. The entire dealership makes you feel like family, you know and feel their love of the lord and their desire to pass that love to their customers! Peggy Thiede More

My Starter Car, AWESOME!!! I felt overwhelmed by the atmosphere at Casey Kia, because of the joy, pleasant attitudes to come to my rescue without detail of why. They knew I need I felt overwhelmed by the atmosphere at Casey Kia, because of the joy, pleasant attitudes to come to my rescue without detail of why. They knew I needed a car though. Now on a Saturday gathering boxes to move, my car broke down, starting a new job the next day, and not knowing what to do my husband said make some calls, I called Casey Kia and ended up with keys in my hand the same night. Terrible credit. No money down. Thanks Casey Kia team you saved my job. Buddie and Nicole Holloway More

Excellent experience George sold my wife and I our brand new car and he did an excellent job. He had a lot of patience and helped us so much. George sold my wife and I our brand new car and he did an excellent job. He had a lot of patience and helped us so much. More

Excellent service. We love our car We came in to see Brandon Thompson (my fellow church member) about getting a car. He talked with us about what we were looking for, our budget and oth We came in to see Brandon Thompson (my fellow church member) about getting a car. He talked with us about what we were looking for, our budget and other information. Since, the banks weren't open on Saturday, he asked us to come back in on Monday. On Monday afternoon, I got a call from him saying that we had been approved by a bank. I picked up my wife from work and my son from school. When we got there, Brandon had everything together for us. He had even picked out a car that he thought we would like. And we loved it. Haven't seen my wife smile so hard in while. Major Brownie points. We were in and out in no time. Excellent job. Thanks Brandon! More

Wasn't even planning on getting a new car Brought my used car for a normal alignment fix and was introduced to the new 2016 models and instantly fell in love, I got a great deal and don't regr Brought my used car for a normal alignment fix and was introduced to the new 2016 models and instantly fell in love, I got a great deal and don't regret it at all More