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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
December 30, 2016
Excellent employee Paul was a great employee & every question I asked he answered with a great answer & I feel he is a 5 star for that great man Paul was a great employee & every question I asked he answered with a great answer & I feel he is a 5 star for that great man More
by Harper Jamario 23
Employees Worked With
Paul Taylor
December 30, 2016
Steven and Sheila Hill Awesome is all I can say. He took time and patience with us and I appreciate it. Wish more dealers put forth that effort to aid their customers. Thank Awesome is all I can say. He took time and patience with us and I appreciate it. Wish more dealers put forth that effort to aid their customers. Thank you Charles. More
by Sheila Hill
Employees Worked With
December 28, 2016
The Gilliam"s experience My wife and I were very impressed with the experience we had with Mr. Thompson. He is a straight up honest and professional guy he made our buying pur My wife and I were very impressed with the experience we had with Mr. Thompson. He is a straight up honest and professional guy he made our buying purchase very easy with the knowledge he showed us on the vehicle we bought. I will tell anyone looking to buy a car to visit Brandon at Casey Kia. More
by Jesse
Employees Worked With
Brandon Thompson
December 26, 2016
Charles Archer - Above the Competition Met with Charles Archer today. He was above anyone I have ever spoke to about buying a vehicle. Respectful and proffesional the whole way and I would Met with Charles Archer today. He was above anyone I have ever spoke to about buying a vehicle. Respectful and proffesional the whole way and I would recommend him to anyone looking to buy a car. More
by Luca
Employees Worked With
December 22, 2016
Excellent experience. Ronald did an outstanding job with my sale. He went above and beyond to make sure all my questions were answered and that I was a happy customer. I wi Ronald did an outstanding job with my sale. He went above and beyond to make sure all my questions were answered and that I was a happy customer. I will be returning in the future to buy another vehicle and will seek out Ronald to help me both with another purchase and with any service questions that I may have. More
by Cowboy Bill
Employees Worked With
Other Employees :
Steve Jernigan, Joseph Butkiewicz, Ronald Meredith Jr., Vernon Williams
December 19, 2016
Paul is the man. If you need a good salesman to take care of finding a vehicle for you Paul is your man he will not give up until he fines what you want and keep in to If you need a good salesman to take care of finding a vehicle for you Paul is your man he will not give up until he fines what you want and keep in touch with you the entire time with phone calls and emails he is the best. Thanks Paul. More
by Watt21
Employees Worked With
Paul Taylor
December 18, 2016
Great Transaction, Great Sales Person We are loyal KIA owners, this was our 4th KIA. Badara Sow was so helpful in finding the SOUL we wanted. He has great patience and was most accommoda We are loyal KIA owners, this was our 4th KIA. Badara Sow was so helpful in finding the SOUL we wanted. He has great patience and was most accommodating to our needs and finding the car with the features we were looking for. Highly recommend this great salesman. No high pressure. Thanks to Steve Mitchell for working out the particulars. Also, to Roberto Dial for providing us with a fair trade-in price. Great team. We look forward to doing repeat business. Will recommend to family and friends. More
by George
December 18, 2016
Exceptional Experience We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specif We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specific car were high; the specific car we wanted was hard to find. James worked very hard to locate and acquire it. Brandon provided a variety of models for me to test drive and was great company. Charles was, in my opinion, the consummate salesman; a delight to work with. He did a lot of hand holding during the acquisition process, was infinitely patient with us and proved by his actions and behavior that he was clearly there to help and make us happy. He succeeded. Steve M. More
by Steve M.
December 16, 2016
Looking at cars Ronald is a great salesman, he's a valuable asset on relating to the younger generation. Also he does everything he can to get you a deal. Thanks Rona Ronald is a great salesman, he's a valuable asset on relating to the younger generation. Also he does everything he can to get you a deal. Thanks Ronald. More
by Trey
Employees Worked With
Ronald Meredith Jr.
December 16, 2016
Great Experience Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this d Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this dealer again. More
by Joycar7
