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Casey Kia
Newport News, VA
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,492 reviews
July 15, 2023
Charles took the time and listened to what I wanted, and found me the perfect SUV. found me the perfect SUV. More
by brittneycbea
Employees Worked With
July 15, 2023
Extremely knowledgeable and honest. Had a really great experience. Will definitely be back for my future car needs. Had a really great experience. Will definitely be back for my future car needs. More
by vic10390
Employees Worked With
July 06, 2023
I had such an easy and pleasant experience. I felt like Mr. Archer truly had my best interest at heart- he was honest and straightforward. I would definitely go to him/Casey for my next vehicle I felt like Mr. Archer truly had my best interest at heart- he was honest and straightforward. I would definitely go to him/Casey for my next vehicle. More
by ETH
July 03, 2023
We received what we consider an excellent deal. Our salesperson, Jermont, was very attentive and strived to meet our requirements. We left Casey Kia with a wonderful car plus our new Kia upped ou Our salesperson, Jermont, was very attentive and strived to meet our requirements. We left Casey Kia with a wonderful car plus our new Kia upped our “cool factor” with our kids. We will refer our friends and family. Thank you Casey Kia team! More
by Nuzzedlow
Employees Worked With
Jermont Davis, Megan, Insurance Specialist
June 30, 2023
Excellent customer service. Knowledgeable and experienced. Understood my needs and budget. Thank you very much! Knowledgeable and experienced. Understood my needs and budget. Thank you very much! More
by Kenjaesmith
June 30, 2023
Very helpful getting me in a car worked quick and efficient. Got me in a car the same day I went in. efficient. Got me in a car the same day I went in. More
by Stacy98
June 30, 2023
I had a very pleasant time working with Charles Archer and. Casey Kia. I ended up purchasing a vehicle and love it! I highly recommend Casey Kia and. Casey Kia. I ended up purchasing a vehicle and love it! I highly recommend Casey Kia More
by Liza
Employees Worked With
June 17, 2023
Awesome salesman who helped my wife and I get a great deal on a new car. 10/10 recommend! deal on a new car. 10/10 recommend! More
by Romashryan
Employees Worked With
June 13, 2023
Quickest car buying process! He was the best ever. Made the process quick and easy. Will definitely send others to come shop with him! He was the best ever. Made the process quick and easy. Will definitely send others to come shop with him! More
by Indiajesthetics
Employees Worked With
June 13, 2023
The easiest car buying process I ever experienced. If you need a car he is definitely the man you need to see. If you need a car he is definitely the man you need to see. More
by Kishab757
Employees Worked With
