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Casey Kia
Newport News, VA
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,492 reviews
January 20, 2017
Just lookin for a SUV Welling to work with you and will take all the time to help you get what you looking for . Listen to your want and needs and give you just that. Welling to work with you and will take all the time to help you get what you looking for . Listen to your want and needs and give you just that. More
by Zelda M Jones
Employees Worked With
January 19, 2017
HE IN THE RIGHT PROFESSION LOL HASSAN IZ THAT GUY! HE GOT A DECENT LEVEL OF STERN PROFESSIONALISM W/ THE RIGHT AMOUNT OF HUMOR TO SOLIDIFY THE DEAL! IM GLAD I GAVE HIM MY BUSINESS A HASSAN IZ THAT GUY! HE GOT A DECENT LEVEL OF STERN PROFESSIONALISM W/ THE RIGHT AMOUNT OF HUMOR TO SOLIDIFY THE DEAL! IM GLAD I GAVE HIM MY BUSINESS AN TOOK IT BACK JUST LIKE OLD TIMES. I FELT I MADE A GOOD DECISION. More
by Britt_Bratt
Employees Worked With
Hassan Thomas
January 18, 2017
Buy from Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia More
by MDQT
January 18, 2017
Great service and very helpful!! They all went out of their way to help me when I needed it! I would definitely recommend! They all were very friendly and service and very helpful!! They all went out of their way to help me when I needed it! I would definitely recommend! They all were very friendly and patient! More
by Babydoll75
Employees Worked With
January 17, 2017
Amazing personal experience I had the very best experience I ever had at this dealership. Charles helped me out a lot and made me feel like a friend more than a customer. I recom I had the very best experience I ever had at this dealership. Charles helped me out a lot and made me feel like a friend more than a customer. I recommend this to anyone in he market for a vehicle More
by 2005Cummins
Employees Worked With
January 17, 2017
Great Service Mrs. Katie Gilbert is always such an endearing person. Every time that I go for whatever service she sees and greets me with a smile. One time I came Mrs. Katie Gilbert is always such an endearing person. Every time that I go for whatever service she sees and greets me with a smile. One time I came in and there were babies crying and havoc everywhere and it even looked like she was the only rep available but she didn't seem stressed out and she didn't use those circumstances to be rude like so many people do today. Customer service is fleeting in this world but it seems to be wrapped up within Katie every day. Thank you for your service Katie I look forward to coming back for more of my Kia needs! More
by KouperTropper
Employees Worked With
Katie Gilbert
January 16, 2017
Excellent Experience Could not be happier with our purchase at Casey Kia. My daughter loves her 2014 Kia Optima. I would recommend all my friends to purchase from them. Could not be happier with our purchase at Casey Kia. My daughter loves her 2014 Kia Optima. I would recommend all my friends to purchase from them. More
by Jennifer Jackson
Employees Worked With
Badara Sow
January 15, 2017
Excellent customer service! Awesome job! Charles was excellent and was very pleasant during the whole process!! Would definitely recommend Charles to friends and family!! He did everything he Charles was excellent and was very pleasant during the whole process!! Would definitely recommend Charles to friends and family!! He did everything he could to help us! More
by Shanam
Employees Worked With
January 15, 2017
Badara Sow and Steve Mitchel These two sales people were great. Steve is the sales manager that put me wit Badara. I was not an easy customer. But they made the experience of buyi These two sales people were great. Steve is the sales manager that put me wit Badara. I was not an easy customer. But they made the experience of buying a used car under unusual and unpredictable circumstances a pleasure. Even a little fun and entertaining at times. Thanks to both of them. I am enjoying my new used suv. More
by Kimberly McIntire
Employees Worked With
Steve Mitchell
January 13, 2017
Hassan Thomas was great. I would definitely buy a car from h Dealership was better than most. Would buy a car from Hassan again. He followed us with me. The financial people though negotiations never had an atti Dealership was better than most. Would buy a car from Hassan again. He followed us with me. The financial people though negotiations never had an attitude which was good. I would recommend this dealership More
by Cath123
Employees Worked With
Can't remeber, Hassan Thomas
