Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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ROB IS THE BEST Rob worked with me to make sure I stayed within my service budget for the day. He kept me informed of my vehicles progress and let me know what exactl Rob worked with me to make sure I stayed within my service budget for the day. He kept me informed of my vehicles progress and let me know what exactly I need to have done that day and what could wait. He gave me advice on my options and made things clear and understandable. His level of customer service was truly impeccable! More
Great Experience Thanks to Rob! Rob is incredibly helpful and great to work with. He kept me informed on the progress of the work and provided superb service. I couldn't be more sati Rob is incredibly helpful and great to work with. He kept me informed on the progress of the work and provided superb service. I couldn't be more satisfied with the experience I had at Casey Kia. I will certainly return to Casey Kia for future service! More
Great First Time Buyer Experience!! As a younger person, I was really nervous about purchasing a car from a dealership but I had no problem working with Charles and his crew to get a pri As a younger person, I was really nervous about purchasing a car from a dealership but I had no problem working with Charles and his crew to get a price for my dream car. Charles knew everything about the car, which is amazing. As a first time buyer, I felt no pressure into buying a car and overall would recommend anyone to purchase their next car at Casey Kia, especially through Charles. Overall, wonderful experience!!! More
Never give up! When you think your not able, never give up. I was extended the utmost respect and courtesy at today's appointment. Mr. Archer was Very patient with m When you think your not able, never give up. I was extended the utmost respect and courtesy at today's appointment. Mr. Archer was Very patient with me and to the best of his ability never gave up on satisfying my needs and budget, with the best possible vehicle. Thank you Mr. Archer for your superior customer service going above and beyond and never giving up on me! I would most definitely recommend my friends and family. More
Service Great service as always just came in for an oil change and saw an old fellow employee. Thanks so much rob! Great to see you Great service as always just came in for an oil change and saw an old fellow employee. Thanks so much rob! Great to see you More
Great experience I would highly recommend Charles Archer as a saleman if your in the market of purchasing a new or used vehicle. He defienltly went above and beyond to I would highly recommend Charles Archer as a saleman if your in the market of purchasing a new or used vehicle. He defienltly went above and beyond to meet my needs. He is amazing at what he does very professional and he take his time. Not your typical salesman at all. The time I spent here at the delarship with him I'm certain he has passion for what he does. I would go through the experience today all over again. I'm very grateful for his service. More
My Recent Car Experience/Purchase This review is mainly in reference to the Awesome Car Salesman, Brandon Thompson. Although this was not my first interaction with Brandon this was my This review is mainly in reference to the Awesome Car Salesman, Brandon Thompson. Although this was not my first interaction with Brandon this was my first purchase with him. My daughter purchased a car from him and 2013 & BC of that experience it was no question why I returned to the dealership to have him as my sales Rep. Brandon is consistently professional, no hassle, no pressure, gregarious, patient and ensures your satisfied with your selection prior to any negotiations. He is family oriented and an excellent representation of the company. Brandon should be recognized for his work ethics and professionalism. And on top of it all I am extremely satisfied with my first ever Kia purchase. Not sure I would've ever considered Kia if it wasn't for my experience 3 years ago or if Brandon wasn't the sales Rep! Thanks for Everything Brandon! Also a Big Thanks to the Finance Manager that worked behind the scenes ~ More
Stress free He was very knowledgeable and easygoing and made my experience excellent I would be see him in the future for my car buying need and referencing anyon He was very knowledgeable and easygoing and made my experience excellent I would be see him in the future for my car buying need and referencing anyone I know that is in need of a car to him as well More
Awesome Customer Service ! Charles Archer was really helpful And very thorough about everything. His work speaks for it's self. And I will definitely recommend people to him . Charles Archer was really helpful And very thorough about everything. His work speaks for it's self. And I will definitely recommend people to him . More
Excellent customer service and knowledge of all products I would definitely recommend this dealership. They assisted me with my questions and gave me helpful tips about my vehicle. Definitely coming back soo I would definitely recommend this dealership. They assisted me with my questions and gave me helpful tips about my vehicle. Definitely coming back soon to buy a vehicle. More