Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,492 reviews
Buying Experience Charles goes above and beyond for his customers is very nice and friendly treats you as a if you were family I will send all my family and friends to Charles goes above and beyond for his customers is very nice and friendly treats you as a if you were family I will send all my family and friends to see Charles thank you so much More
Great Service I went to Kia in the hopes of getting me my own car with no credit history whatsoever & little money down but I knew from my references that I was in I went to Kia in the hopes of getting me my own car with no credit history whatsoever & little money down but I knew from my references that I was in the right spot. George really was a big help in getting me into a car he knew I could afford which is what really matters to us as customers instead of being concerned about their commission off it. I was very pleased with my service & ended up driving off the lot with an 2016 Kia as my first car in my own name which I am very proud of. Definitely would recommend to any & everyone. Kia is the place to go & George is the man to talk to . More
2017 Kia Forte My sales lady Amber Bruce was such a sweetheart! She made my process of buying a car easy and understandable. She did not pressure me into buying nor My sales lady Amber Bruce was such a sweetheart! She made my process of buying a car easy and understandable. She did not pressure me into buying nor sugarcoat any numbers (prices.) If anyone I know looking to buy a car Amber Bruce would be the one I'll send them to. She's awesome! More
Best experience buying my first car! He made the process super easy and straightforward! He even allowed me to take my dream car home while the paperwork was being finished. I would defin He made the process super easy and straightforward! He even allowed me to take my dream car home while the paperwork was being finished. I would definitely recommend Charles if you are interested in buying a new car! More
Never met a more considerate, dedicated salesman! I met Mr. Archer during a routine service on our 2013 Kia Soul while I was looking at new Kia Sedonas. We chatted and he gave me his card after I tol I met Mr. Archer during a routine service on our 2013 Kia Soul while I was looking at new Kia Sedonas. We chatted and he gave me his card after I told him that we wouldn't be in the market to purchase until the April/May timeframe. He asked if he could reach out every so often to which I agreed. Mr. Archer has to be one of the most considerate, dedicated salesmen I have ever met! Although we ended up purchasing a Sedona from a Kia dealership in our home state of TN (amazing deal on a demo car with limited mileage that we couldn't pass up), it was Mr. Archer who sold me on staying with the Kia brand. Anytime I see someone asking for recommendations on dealerships/salespersons, I never hesitate to suggest Casey Kia and Mr. Archer. Casey Kia has been our dealership of choice for servicing our Kia Soul and will remain so for servicing our new Sedona. Mr. Archer is very knowledgable, professional, and an outstanding credit to your staff! More
EXCELLENT CUSTOMER SERVICE FROM ADVISOR KATHERINE GILBERT TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE 2 NEW TIRES. More
Great Experience We purchased a new Kia in 2015 from this dealership and were in the market for a used vehicle. We had a great experience with the first purchase, so We purchased a new Kia in 2015 from this dealership and were in the market for a used vehicle. We had a great experience with the first purchase, so they were our first choice for the next. We went in with a tight budget and everyone was extremely gracious and patient with us as we tried to work out a deal. Nobody ever got pushy or frustrated, it was nice to have that experience! We walked out with a great vehicle and will only use this dealership as long as we live in the area. More
Awsome Always a pleasure doing business with Charles every time I have come into the dealership he has made sure I was always taken care of thank you for top Always a pleasure doing business with Charles every time I have come into the dealership he has made sure I was always taken care of thank you for top notch service! More
Great Experience-Amazing Salesman. Charles Archer salesman at Casey Kia went the extra mile! My husband and I were looking for a specific Kia Optima (color,rims,price,features), and al Charles Archer salesman at Casey Kia went the extra mile! My husband and I were looking for a specific Kia Optima (color,rims,price,features), and also made sure it was competitively priced. Mr. Archer was professional and very friendly! Will definitely be returning in the future. Thank you, Mr.Archer. More
Very pleasant Hassan was very pleasant and helpful... All though he was unable to find me something within my budget, he did an excellent job trying. I really appre Hassan was very pleasant and helpful... All though he was unable to find me something within my budget, he did an excellent job trying. I really appreciate his hard?work and willingness to help. More