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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
July 10, 2017
Great Kelvin offered me different options and gave me the time to decide what was best. He was very patient it really stood out when another client of his a Kelvin offered me different options and gave me the time to decide what was best. He was very patient it really stood out when another client of his arrived for their scheduled appointment. He still gave me great service while making sure his other clients were tended to. More
by Janetx
Employees Worked With
Kelvin Williams
July 08, 2017
Leasing Kia I found Charles to be very knowledgeable and helpful with leasing my 2017 Cadenza. He made the experience very pleasurable. I hope that in 3 years at I found Charles to be very knowledgeable and helpful with leasing my 2017 Cadenza. He made the experience very pleasurable. I hope that in 3 years at the end of the least that Charles will be there ( or someone with his knowledge and experience) to help with leasing my next Kia. More
by Lionking
Employees Worked With
July 06, 2017
Service Tailored to My Needs I have purchased two vehicles from Casey Kia in Newport News. Both vehicles have been excellent purchases thanks to the folks at Casey Kia. Kelvin in I have purchased two vehicles from Casey Kia in Newport News. Both vehicles have been excellent purchases thanks to the folks at Casey Kia. Kelvin in particular helped me find a vehicle that was best suited for me. When I came to the dealership, I had very specific wishes for a used car. Kelvin helped me narrow down my options in order to find the best car for me. More
by RogueBuyer
Employees Worked With
Katie Gilbert, Kelvin Williams
July 02, 2017
Very pleased Charles was very helpful and considerate of our needs. He made the experience painless and did not keep us waiting long. They gave us the best deal ar Charles was very helpful and considerate of our needs. He made the experience painless and did not keep us waiting long. They gave us the best deal around without a lot of haggling. More
by Kristina Ussery
Employees Worked With
June 29, 2017
Thanks I was looking for a used Cadillac CTS so I called and spoke with Laura Gayle and set an appointment to test drive one they had, long story short we co I was looking for a used Cadillac CTS so I called and spoke with Laura Gayle and set an appointment to test drive one they had, long story short we could not come to an agreement. I will however like to add that Laura has to be the most pleasant sales rep I have ever had the pleasure to deal with. More
by jjack48
Employees Worked With
Laura Gayle
June 25, 2017
Spirit of Excellence I have been to many dealerships in Hampton roads and interact with many salesman but Charles had something that gave him the advantage,A Spirt of Exce I have been to many dealerships in Hampton roads and interact with many salesman but Charles had something that gave him the advantage,A Spirt of Excellence. Charles customer service, time management skills and efficiency exceeded my expectations as a Casey customer. Casey you have a jewel of an employee and I will be sending more business your way. Thanks Charles and keep up the good work. Blessings to you and yours, and remember when you manage time well you will be able to manage large amounts of money effectively. God bless More
by tonyrome
June 21, 2017
Excellent Great consumer service he went over the whole car and showed me all the cool things about the car . I will recommend him to all of my family and frien Great consumer service he went over the whole car and showed me all the cool things about the car . I will recommend him to all of my family and friends . Excellent More
by Vernita
Employees Worked With
June 21, 2017
Thanks Talking and texting with George for a week and he help me get the car I wanted and Laura was also great help! appreciate everything Talking and texting with George for a week and he help me get the car I wanted and Laura was also great help! appreciate everything More
by jaylharvey
Employees Worked With
George Bozeman, Laura Gayle
June 20, 2017
He was a wonderful experience. I enjoyed the wonderful experience with Casey Kia Auto store. Charle showed us his professional side of how a sale person should conduct themselves as I enjoyed the wonderful experience with Casey Kia Auto store. Charle showed us his professional side of how a sale person should conduct themselves as a car dealer. I enjoyed that he made me feel comfortable. Yes, I would recommend my family and friends. Great job Charle. More
by Joyce 54
Employees Worked With
June 19, 2017
Fixed Me Up I was having trouble after trouble with my last car.George Bozeman fixed me right up. He set the atmosphere for a good experience. Thanks! I was having trouble after trouble with my last car.George Bozeman fixed me right up. He set the atmosphere for a good experience. Thanks! More
by Karen Caine
Employees Worked With
George Bozeman
