Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Kia
Newport News, VA
1,599 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,599 reviews
July 26, 2026
Charles was very pleasant and knowledgeable about my vehicle. Would recommend asking for him personally. vehicle. Would recommend asking for him personally. More
by teebaby1231
July 14, 2026
Good customer service plus very professional fast service also glad I came here good experience also glad I came here good experience More
by Mikewhitaker05
Employees Worked With
July 06, 2026
Charles thank you so much for helping me get approved for a car. The best salesman ever ! a car. The best salesman ever ! More
by Mariahcaraway463@gmail.com
Employees Worked With
May 30, 2026
Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! More
by Carolinegibson1124
Employees Worked With
May 30, 2026
Charles was a great salesmen, very knowledgeable and very respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payment respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payments were right but trying to make sure he could discount where he could. More
by Nathan2417
Employees Worked With
May 28, 2026
Best experience I’ve had in my years of purchasing vehicles. Smooth, fast and easy is the simplest I can put it. vehicles. Smooth, fast and easy is the simplest I can put it. More
by genesisnichol
Employees Worked With
May 23, 2026
My husband and I had an outstanding experience at Casey Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood the process, and truly made it an enjoyable experience! I highly recommend Charles and Casey Kia! More
by cmzgirl2000
May 21, 2026
Charles made me feel welcome and treated me like a friend and not a customer. I will definitely come back and see him if I need another vehicle. and not a customer. I will definitely come back and see him if I need another vehicle. More
by Alicia
Employees Worked With
May 20, 2026
Smooth and fast service. I would purchase from Casey and Charles in the future. Happy Customer! I would purchase from Casey and Charles in the future. Happy Customer! More
by SAMANTHALYNN4
May 09, 2026
Amazing dealership, very nice helpful people who are willing to help you in whatever way they can!! willing to help you in whatever way they can!! More
by katelynfaith10
