Back

Casey BMW

Newport News, VA

4.9
1,701 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,701 reviews

August 16, 2024

Alexander had the car ready for me and the whole dealership knew my eta and were prepared for my purchase. The team had great communication More

by umarali1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
August 14, 2024

Everyone was so easy to work with. Overall it was a good experience, people were very helpful and polite. More

by WB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda for technical help
August 14, 2024

Danisha was super helpful and accommodating, she made our purchase a very pleasurable one. We’ll be back More

by Drrnstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
August 13, 2024

Sharonda was amazing to work with. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. More

by fatand79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
August 12, 2024

I drove 50 miles to this dealership because of my prior experience with them. They are very customer oriented. More

by bygeorge1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
August 09, 2024

Demetrius is amazing! Knowledgable, professional, and responsive. Top notch service and made my experience of buying my first BMW very memorable! More

by knightgator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Hall Jr, Bill Gooden
August 09, 2024

Currently on my 3rd BMW, (2) from this dealer, seamless process, never an issue. Demetrius also provided information that made tracking the vehicle convenient, time of delivery was also as project More

by Case
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Hall Jr
August 07, 2024

Alexxio took very good care of us, it was a pleasant experience . I would do it again if I am on a market for a new car. More

by Jgpclassics
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Wonderful experience! Highly recommend to anyone looking for the ultimate BMW customer service! Matt was wonderful, very patient and explained everything to us! More

by courtneybnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
August 05, 2024

Very professional and knowledgable staff. Process was quick and easy. Will recommend to family and friends. More

by aloysiajohnson40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that you had such a positive experience with the staff at Casey BMW. Their professionalism and knowledge, coupled with a quick and easy process, clearly made a great impression on you. Your willingness to recommend them to family and friends speaks volumes about the quality of service you received. If there's anything specific you'd like to share about your experience or if you have any further feedback, feel free to let me know!

...
8
...