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Casey BMW
Newport News, VA
1,704 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,704 reviews
February 10, 2024
Great customer service and very efficient, Sharonda, was very courteous and helpful, made purchasing an easy process, thank you! very courteous and helpful, made purchasing an easy process, thank you! More
by grncvc99
Employees Worked With
February 09, 2024
My experience with Casey’s was magnificent! ! Demetrius was top tier! Amazing person and sales rep! ! Demetrius was top tier! Amazing person and sales rep! More
by Crystal Hollinger
February 07, 2024
Danisha did a good job but was overworked and not supported in a timely manner. This was our 6th new car at this dealership and it took four hours to complete the paper work in a cash sale! Not a g supported in a timely manner. This was our 6th new car at this dealership and it took four hours to complete the paper work in a cash sale! Not a good experience. More
by jclark540
Employees Worked With
Emery was very helpful and professional., Danisha Tisdom
February 06, 2024
Demetrius was very helpful and extremely nice to us. He was patient in waiting for my decision. Overall, I would recommend that dealership to others. He was patient in waiting for my decision. Overall, I would recommend that dealership to others. More
by Anna
Employees Worked With
Demetrius Hall Jr
February 05, 2024
Alex was the salesperson that assisted me with buying a car. This was my first time in a dealership by myself, and he was incredibly helpful. He listened to my concerns, explained each step, answered all o car. This was my first time in a dealership by myself, and he was incredibly helpful. He listened to my concerns, explained each step, answered all of my questions, and helped me get the best deal. He’s professional, yet personable. I highly recommend working with him. More
by Brittany_Elizabeth
February 04, 2024
Sharonda is very personable and kind. I loved getting to know her. She listened to my needs and was able to help me find a great deal! I loved getting to know her. She listened to my needs and was able to help me find a great deal! More
by Erika G
Employees Worked With
February 03, 2024
Great experience. Everyone was wonderful. Ms. Tisdom was especially helpful. The finance team saved me a lot of money. I highly recommend Casey BMW. Everyone was wonderful. Ms. Tisdom was especially helpful. The finance team saved me a lot of money. I highly recommend Casey BMW. More
by timfarrell
Employees Worked With
Other Employees :
Alex Morales, Danisha Tisdom, Robin Gilmore
February 02, 2024
Direct, fast and friendly. Made a process I have never enjoyed very streamlined and painless. Made a process I have never enjoyed very streamlined and painless. More
by robertaiken1995
