Casey BMW

Casey BMW responded

It's great to hear about your positive experience with your service advisor, Peyton. Their proactive approach in advising you on the best way to handle your annual inspection and maintenance items for 2024 demonstrates a commitment to ensuring your vehicle's longevity while also considering your budgetary concerns. Addressing the issue with the stripped wheel lock bolts is also crucial for your safety and peace of mind. It's evident that your service advisor's dedication to excellent customer service has made a positive impact on your overall experience. If there's anything else you need assistance with or if you have any further feedback to share, feel free to let me know!

Casey BMW responded

It's great to hear about your positive experience at the showroom, Michael. A friendly and attentive staff, coupled with a clean environment, can truly enhance the overall experience for customers like yourself. It's also wonderful to know that the staff works well together, as teamwork often leads to smoother operations and better service for customers. If there's anything specific you'd like to highlight or if you have any further feedback to share about your experience, feel free to let me know!

Casey BMW responded

t's wonderful to hear about your positive experience with Matthew, hxman64! Professionalism, attentiveness, and a great personality can truly enhance the business transaction experience. I'm glad to hear that Matthew was able to address all your questions and make the process enjoyable for you. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know

Casey BMW responded

Thank you for sharing your positive feedback, jackiejeter60@gmail.com! It's wonderful to hear that you had such a great experience at the car dealership and that you're highly recommending it to others. A dedicated and amazing staff can truly make all the difference in ensuring a positive customer experience. I'm glad to hear that you plan to come back in the future. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It sounds like you had an exceptional experience at Casey BMW, fred111! Alexxio and the entire staff went above and beyond to ensure that your new car purchase was organized, respectful, and seamless from start to finish. From the moment you arrived at the dealership to your decision to purchase the X5, it's evident that you were well taken care of and that the staff was dedicated to providing excellent service. It's great to hear that your genius guide also contributed to your positive experience. Recommendations like yours speak volumes about the quality of service provided by Casey BMW and Alexxio. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's fantastic to hear about your amazing sales experience with Matt, Chrystaldiane! Effective communication, respect, and attention to detail are key components of a successful customer-salesperson interaction, and it's clear that Matt excelled in all of these areas. I'm thrilled to hear that he not only listened to your needs but also executed on them, resulting in a successful deal and a new car for you. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's fantastic to hear about your positive experience with Sharonda, Kalamazoo.1978! It sounds like she went above and beyond in understanding your requirements and providing you with excellent choices, making the process seamless for you. Customer service that is attentive, understanding, and efficient can truly make all the difference. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's fantastic to hear that you had such a positive experience with Sharonda, jkennell! Taking the time to understand your needs and preferences, as well as showing you multiple options with different features, demonstrates a commitment to ensuring you find the right fit. It's clear that Sharonda's dedication to providing excellent service made a difference in your car-buying experience. If there's anything else you'd like to share or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's wonderful to hear about your positive experience with Alexxio, Lloyd, and Julianna at Casey BMW, Christineguillen87! Even though Alexxio may be new, it's clear that he has already made a positive impression with his professional demeanor, kind attitude, and attentive service. I'm glad to hear that they provided you with great customer service and that you're enjoying your new vehicle. It sounds like you had a fantastic experience overall, and I'm sure Alexxio and the team at Casey BMW appreciate your kind words. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know

Casey BMW responded

It sounds like Mr. Hall provided you with excellent service and made your experience pleasant. It's always great to hear about positive interactions with professionals who go above and beyond for their clients. If you have any further questions or need assistance in the future, feel free to reach out.