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Casey BMW

Newport News, VA

4.8
1,705 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,705 reviews

March 29, 2012

Great experience. The facilities were clean, well organized, and what I expected from a BMW dealershiip. The sales staff was professional and curtious. Would return for future business. More

by cbrash9969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
March 28, 2012

Dan was very helpful throughout the process. He even followed up with a call after we purchased the vehicle to ensure our satisfaction. It was a pleasurable experience that did not feel like we were be More

by lajosh3611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams
March 21, 2012

Ryan Thomas went the extra mile with me during the purchase of my current BMW. This is my third BMW but I must say the most enjoyable experience to date. Ryan actively listened the items that I deeme More

by Larry.W.Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas, Sales Assoicate, Jimmy - General Manager, Dan - Finance Manager
March 20, 2012

Our overall experience with Casey BMW, and our client advisor, Sammie Buckhanon, has been stellar. Sammie is very patient, friendly, and knowledgeable. He worked with us, and made us feel like family. We More

by carey424
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Buckhanon
March 18, 2012

First time purchasing a BMW, the process was smooth. Mr. Heath was extremely helpful and answered all questions that I had. I would definitely recommend this dealership to anyone interested in purchasing a More

by dv122099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
March 14, 2012

Our experience could not have been better. Dan, our sales person, was informatative, intuitive and friendly. We were thinking of buying a used BMW elsewhere, but were so impressed with the customer service More

by Spring12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams - Sales, Jimmy - General Manager, and Dan in Financ
March 07, 2012

Lloyd Howell was a pleasure to do business with. I have a busy schedule, and he accommodated me every step of the way. Whether it was phone calls or emails, he kept me informed of every step of the proces More

by slatez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
March 06, 2012

Sam Buckhanon was extremely a joy to work with on this purchase of my new 740 Li BMW and I would highly recommend him as well as Casey BMW dealership to my friends & family just due to my overral experien More

by Angela E. Bolling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Sam Buckhanon
March 03, 2012

I am very very pleased and impressed with the quality of service and helpfulness of the salesperson I worked with. I have given these ratings because I want other customers to be referred to the same sales More

by chuffman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
March 02, 2012

I am not a big fan of Car Dealerships, but there was something different about this one. I called ahead to make sure they had a used car that I saw online and they assured me it was there. When my wif More

by dstahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
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