Casey BMW

Lloyd was very friendly and was waiting for me upon my arrival at the dealership. My paperwork was ready and he was respectful of my time. I was showed around the entire dealership and I was very impresse arrival at the dealership. My paperwork was ready and he was respectful of my time. I was showed around the entire dealership and I was very impressed,they even have a fitness room that customers can use! More

Sammie was very friendly and knowledgeable. There was no pressure during the selection process. Sammie took me through the paper processing at a fast pace. He made sure all of the t's were crossed and i's d pressure during the selection process. Sammie took me through the paper processing at a fast pace. He made sure all of the t's were crossed and i's dotted. He was very proficent and courteous my entire visit. More

Lloyd was very professional and easy to work with. He provided to us quality service without hassles and pressures. He gained my trust right from the start and established and maitained good working rela provided to us quality service without hassles and pressures. He gained my trust right from the start and established and maitained good working relationship until the end. I would definitely come back to him in the future. More

Lloyd Howell responded to my Internet inquiry promptly and courteously, was respectfully persistent in encouraging my spouse and me to visit, discussed the advantages and disadvantages of a vehicle we wer and courteously, was respectfully persistent in encouraging my spouse and me to visit, discussed the advantages and disadvantages of a vehicle we were considering and arranged for a test drive of a one-owner, low-mileage, absolutely spotless recently traded vehicle that was more appropriate for our neeeds and with which Lloyd was personally familiar. We are very pleasd with our purchase, the informative, low-pressure manner in which we were helped, and would recommend automobile shoppers visit Casey BMW to view their inventory of "select" vehicles. More

Sales person was knowledgeable about BMW products and was very helpful in locating the vehicle we wanted. Overall, there was a friendly atmosphere in the dealership which made for a pleasant experience. very helpful in locating the vehicle we wanted. Overall, there was a friendly atmosphere in the dealership which made for a pleasant experience. More

Mr. Buckanon is a stellar salesman, making me feel very comfortable and was extremely helpful throughout the sales process. I would recommend anyone looking for a new or used BMW to ask for him by name! comfortable and was extremely helpful throughout the sales process. I would recommend anyone looking for a new or used BMW to ask for him by name! The only suggestion I'd make to improve the process is the contract preparation. We had agreed on sales price and my trade-in value, and I was not taking out a loan for the purchase, so I thought we were about done; however, at that point the salesman and I had to sit in the lounge for an hour (on Superbowl Sunday, which msde it seem much longer) until I was able to sign the contract and leave. Perhaps improved resourcing of this function would help eliminate the bottleneck. The other function I'd question is the service department. When I received the car two days later, I was told all fluids had been topped off. However, the first time I drove the car, to work the next morning, the oil indicator came on. I added half a quart and it went off, but out of curiosity I checked the washer fluid and it took almost a full gallon to top it off. I have to conclude that service was not performed. More

I was in the dealership to have some service work done and had not intended to buy a car. I struck up a conversation with Sammie and after hearing what kind of car I had been driving and for how long, he and had not intended to buy a car. I struck up a conversation with Sammie and after hearing what kind of car I had been driving and for how long, he mentioned they had a great deal that he thought I might like. I felt it was a great deal, but didn't have time to follow up at that moment. He followed up with complete information by the next business day, arranged to have a trade-in appraisal for my car, and generally took care of all the details to get the deal done quickly and without a lot of haggling and games you sometimes experience with car salesmen. He was knowledgeable about the product, sincere and straight forward in listening and responding to my concerns, and he found a way to help me get the deal done when we had a glitch on the trade-in negotiation. In short, it was the least painless, quickest car purchase transaction I've had. Sammie is as likeable a guy as he is a good BMW salesman. I highly recommend him to anyone looking to purchase a BMW. More

Lloyd Howell is a wonderful man. I had a little different situation then most and he was able to work things out so that I walked out in a 2012 X3! Something I didn't think was possible. All of the staff I d situation then most and he was able to work things out so that I walked out in a 2012 X3! Something I didn't think was possible. All of the staff I dealt with were friendly, courteous, and respectful. Lloyd even played with my three year old son so I could sign paperwork and such. I feel like I'll never own anything but BMW and definitely buy from Casey-Lloyd again! More

I purchased my first BMW from Wayne Heath 11 years ago. I have worked with Wayne numerous times since and purchased my used 2008, 228i from Wayne on 1/31/12. Wayne is a true professiona in every respect. I v have worked with Wayne numerous times since and purchased my used 2008, 228i from Wayne on 1/31/12. Wayne is a true professiona in every respect. I value his judgement and respect Wayne honesty, loyalty and it was a real pleasure in working with Wayne on my purchase. Vernon More

My saleman was Lloyd Howell and he was very professional and couteous. He was prficient in making sure my test drive was set-up, making sure any questions I had were answered and made sure I was satified w and couteous. He was prficient in making sure my test drive was set-up, making sure any questions I had were answered and made sure I was satified with my purchase. More