Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Our overall experience with Casey BMW, and our client advisor, Sammie Buckhanon, has been stellar. Sammie is very patient, friendly, and knowledgeable. He worked with us, and made us feel like family. We advisor, Sammie Buckhanon, has been stellar. Sammie is very patient, friendly, and knowledgeable. He worked with us, and made us feel like family. We bought a 2012 X3 28i, and feel we were given a fair price. No games, no pressure. We definitely recommend Casey BMW, and Sammie in particular!! More
First time purchasing a BMW, the process was smooth. Mr. Heath was extremely helpful and answered all questions that I had. I would definitely recommend this dealership to anyone interested in purchasing a Heath was extremely helpful and answered all questions that I had. I would definitely recommend this dealership to anyone interested in purchasing a new car. More
Our experience could not have been better. Dan, our sales person, was informatative, intuitive and friendly. We were thinking of buying a used BMW elsewhere, but were so impressed with the customer service person, was informatative, intuitive and friendly. We were thinking of buying a used BMW elsewhere, but were so impressed with the customer service and atmosphere at Casey BMW, we wanted to do business with them and ended up purchasing a new vehicle. More
Lloyd Howell was a pleasure to do business with. I have a busy schedule, and he accommodated me every step of the way. Whether it was phone calls or emails, he kept me informed of every step of the proces a busy schedule, and he accommodated me every step of the way. Whether it was phone calls or emails, he kept me informed of every step of the process. The whole staff was just as nice. When closing the deal, I got to speak with the manager and other sales people. It was a refreshing experience from beginning to end. Thanks Lloyd, and thanks Casey. More
Sam Buckhanon was extremely a joy to work with on this purchase of my new 740 Li BMW and I would highly recommend him as well as Casey BMW dealership to my friends & family just due to my overral experien purchase of my new 740 Li BMW and I would highly recommend him as well as Casey BMW dealership to my friends & family just due to my overral experience! More
I am very very pleased and impressed with the quality of service and helpfulness of the salesperson I worked with. I have given these ratings because I want other customers to be referred to the same sales service and helpfulness of the salesperson I worked with. I have given these ratings because I want other customers to be referred to the same salesperson and dealership so that their car buying experience can be as satisfying as it was for me! More
I am not a big fan of Car Dealerships, but there was something different about this one. I called ahead to make sure they had a used car that I saw online and they assured me it was there. When my wif something different about this one. I called ahead to make sure they had a used car that I saw online and they assured me it was there. When my wife and I arrived, Ryan Thomas meet us as I was getting out of the car and let me know that they were finishing up cleaning the car I was interested in. The entire time I felt comfortable as if I was just another one of the guys at the dealership and never felt like I was pressured into anything. Everyone I dealt with from Ryan to the managers were very pleasant and after finding a common ground on the price, I was able to leave that day in a timely matter with my new car. If I was staying in the area, I would go back when my wife and I wanted another car. More
When I arrived at the dealership I was meet immediately with a smile. I had only stopped in to take a look. Ryan was so helpful, knowledgeable and easy to work with, the look developed into a sale. Ryan with a smile. I had only stopped in to take a look. Ryan was so helpful, knowledgeable and easy to work with, the look developed into a sale. Ryan is delivering my new BMW this evening. Everyone I have meet at Casy is very friendly and professional. Great Customer Service. More
Sammi was wonderful to work with. He is a top salesman who knew his product and how to sell it. I hadn't made up my mind if I wanted a BMW or another brand, but he convinced me the car was the best--and who knew his product and how to sell it. I hadn't made up my mind if I wanted a BMW or another brand, but he convinced me the car was the best--and it is! He is great. More
We just purchased a 2011 BMW from the greatest sales associate we have encountered from Casey BMW Newport News. We have purchased many vehicles in the past and actually were looking to purchase a 2012 L associate we have encountered from Casey BMW Newport News. We have purchased many vehicles in the past and actually were looking to purchase a 2012 Lexus GS. After meeting Sammie from Casey BMW in Newport News, all I can say is that the GS became history. Sammie our client advisor made our first BMW experience awesome. He was friendly, personable and honorable. He made the experience pressure free. There was no haggling or hassle. What they promised they delivered. I am not always the easiest customer to deal with. I am very demanding. Sammie never broke a sweat. He is a man of great character. BMW should be honored to have such an awesome client advisor on their team. We went into BMW to purchase a car and came out with a friend. Thank you Sammie for a great buying experience. More