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Casey BMW
Newport News, VA
1,705 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,705 reviews
August 25, 2012
Outstanding individual, truly devoted to assisting customers and satisfying their vehicle needs/request. I am definitely pleased with my purchase. Thank you Casey BMW, see you real soon! customers and satisfying their vehicle needs/request. I am definitely pleased with my purchase. Thank you Casey BMW, see you real soon! More
by mark.stubbs.31
August 17, 2012
I was very pleased with the service I was given in purchasing my vehicle. The salesperson was friendly and kind. He answered all of my questions. I would recommend this dealership to other potential b purchasing my vehicle. The salesperson was friendly and kind. He answered all of my questions. I would recommend this dealership to other potential buyers. More
by fostej
Employees Worked With
Sammie Buckanon
August 13, 2012
Salesman was very knowledgeable of the car we choose. Color of the car is very important to my wife as well as other features, He and the sales manager made it happen Thanks! Color of the car is very important to my wife as well as other features, He and the sales manager made it happen Thanks! More
by rongrant3
August 08, 2012
I was looking for a quality used vehicle for my wife so I stopped by the lot to take a look at the used inventory not expecting to buy anything. That's when Mr. Buckhanon approached me. He was never pushy, stopped by the lot to take a look at the used inventory not expecting to buy anything. That's when Mr. Buckhanon approached me. He was never pushy, answered all of my questions and assured me if I were interested, I would be buying a quality used vehicle for my wife. I told him I had just bought a home and didn't think I would qualify for a loan under my terms. He assured me that they could work something out that would fit my budget. I must say, although, I didn't go there to buy a vehicle the next day my wife test drove and hours later was driving away with a beautiful 7-Series Beamer. I can't say enough about Sammie Buckhanon and his customer service before and after the sale. Thanks to Sammie and Lloyd, I will definitely be doing business with Casey BMW again. A very comfortable experience and I would not have expected anything less from BMW! LT LaMont Simmons US Navy More
by lamont.simmons
August 01, 2012
Customer service was great from the time we walked in to the time we signed the financial payment. We would recommend this dealership to others. the time we signed the financial payment. We would recommend this dealership to others. More
by leshan briggs
Employees Worked With
Ryan and Demetra
August 01, 2012
i think they did a great job with helping me find the car i wanted. they were friendly with everything. they really tried to help get the best price that i was able to afford. i wanted. they were friendly with everything. they really tried to help get the best price that i was able to afford. More
by smg41392
Employees Worked With
Sammie
July 29, 2012
Great visit and working with Wayne and Casey BMW. Even thought Wayne was extremely busy he took time to work with my wife and I and we drove away in our new BMW. Traveled from the southside of Hampton Ro thought Wayne was extremely busy he took time to work with my wife and I and we drove away in our new BMW. Traveled from the southside of Hampton Roads to purchase car as we knew we would be treated right. More
by parksd2
Employees Worked With
Wayne Heath, Wayne Heath
July 19, 2012
I have purchased my new vehicles from Casey Toyota since 1995. I decided to make a change and buy a new BMW so I knew I would be given good service with Casey BMW and I was not disappointed. I was treated e 1995. I decided to make a change and buy a new BMW so I knew I would be given good service with Casey BMW and I was not disappointed. I was treated exceptionally well from the moment I pulled onto the lot. I was immediately greated by Lloyd who I thought was a Sales rep and come to find out he worked in the finance dept. He never hesitated to assist me with what I wanted. Then, he told me he was getting a subject matter expert on the vehicle I wanted and he would explain all of the features of the vehicle. And Wayne Heath was the man. He took me on a test drive and I was sold by the time we got back. I drove my new 2012 BMW 528i home that evening. I pulled onto the lot at 4:00pm and I was back home at 8:00pm with my new BMW and it is SWEEEET! Thanks so much Wayne Heath and Lloyd Howell!!!!! More
by Renee Ervin
Employees Worked With
Wayne Heath, Wayne Heath
July 03, 2012
I had a very good experience at the dealership, especially with my sales rep. I spent more than I had planned but the quality of vehicle that I bought and my overall experience was worth it. especially with my sales rep. I spent more than I had planned but the quality of vehicle that I bought and my overall experience was worth it. More
by shaqpooh
Employees Worked With
Sammie Buchanan
