Casey BMW

Both Sammie and Lloyd were consumate gentleman that worked very hard to get me into a vehicle. It was a seemless and relaxed process for me. worked very hard to get me into a vehicle. It was a seemless and relaxed process for me. More

Sammie took his time letting me test drive cars and price out the options on cars I was interested in. Great customer service and patience. out the options on cars I was interested in. Great customer service and patience. More

Dan & Jimmy are great, like close family. Lloyd and Wayne always have kind words to say and help without that pushy feeling at other dealerships. Last year wife & I looked at Lexus & Mercedes but sold Wayne always have kind words to say and help without that pushy feeling at other dealerships. Last year wife & I looked at Lexus & Mercedes but sold our Q56 and ordered a 2012 X5 through Dan, with Jimmy meeting USAA prices. Dan & Casey BMW scheduled our X5 pick up at the performance center/factory. Fantastic adventure and learning tool. We are sold on BMW for performance, comfort and safety. A "Performance Delivery" is a must experience!!! On Friday I took the X5 into Casey BMW for included annual inspection & oil change. Spent time with Dan and test drove a 2011 335i convertible on the lot I knew I couldn't afford last year. Wife dove it the next day while Lloyd appraised the Dakota SLT pickup I drove for 6-1/2 years with 133K miles. We really liked the 335i but didn't think $$ would work out. Didn't at first and I planned to keep the pickup another year or two. Two hours later Jimmy worked something out internally and met my $$ limit. Dan relayed the word & a few hours later the 335i joined the X5 at home. I've used the service department 3 times over the past year. First was the 1000 check-in of the X5. Then an oil change at 6,000 to ease my own "old school" mindset on break-in fluid changes and to put on a recall label. Last one was the annual BMW included oil change & vehicle inspections. Mike is "service" and is always attentive & a straight shooter. I asked to have the 335i assigned to Mike's service team. I went to BMW because of the product & information gleaned through the BMW CCA. I went to Casey BMW last year because I didn't like the "preferred pricing" scheme a BMW factory store in another town used. Casey BMW was more than an enjoyable experience, it was being accepted into a tight nit professional group that knows their product and customer service. No egos there - only friends. More

Wayne Heath welcomed me to Casey BMW one Sunday afternoon as I was looking at new cars in the lot with my wife and daughter. He answered our questions without trying to sell us anything, offered us a test d as I was looking at new cars in the lot with my wife and daughter. He answered our questions without trying to sell us anything, offered us a test drive, and followed up during the ensuing week answering any questions I had. I thought his approach to sales was just right - no pressure, informative and custormer oriented. In two weeks, we concluded the sale and Wayne guided me through the entire process working extremely hard to overcome a few hurdles and came through in the end with exactly what we wanted. Customer service, quality, friendliness, all contributed to an excellent overall experience. More

Dan and team were excellent! I highly recommend this dealership. I was able to get a beautiful vehicle for my wife at a great price! dealership. I was able to get a beautiful vehicle for my wife at a great price! More

This dealership was very accommodating and all about getting me precisely what I wanted at a price I was willing to pay. They were very direct at answering my questions and did not try to talk me into getting me precisely what I wanted at a price I was willing to pay. They were very direct at answering my questions and did not try to talk me into what they wanted me to buy, but instead they focused on getting me what I was looking for! Great experience! Give them a chance if they are within a reasonable driving distance. They saved me more than $1300 over my local dealers. More

Sammie was not your typical pusshy salesman. He let the car and dealership sell itself. He has a grat personality. Requiring financing to obtain rebate is stupid because the loan can be paid off at any car and dealership sell itself. He has a grat personality. Requiring financing to obtain rebate is stupid because the loan can be paid off at any time. More

Great experience. The facilities were clean, well organized, and what I expected from a BMW dealershiip. The sales staff was professional and curtious. Would return for future business. organized, and what I expected from a BMW dealershiip. The sales staff was professional and curtious. Would return for future business. More

Dan was very helpful throughout the process. He even followed up with a call after we purchased the vehicle to ensure our satisfaction. It was a pleasurable experience that did not feel like we were be followed up with a call after we purchased the vehicle to ensure our satisfaction. It was a pleasurable experience that did not feel like we were being pressured on all sides to purchase. We were made to feel that the final decision was (always) ours and they (Dan) provided the information we needed to make that decision. We love our new vehicle!! More

Ryan Thomas went the extra mile with me during the purchase of my current BMW. This is my third BMW but I must say the most enjoyable experience to date. Ryan actively listened the items that I deeme purchase of my current BMW. This is my third BMW but I must say the most enjoyable experience to date. Ryan actively listened the items that I deemed important in my next BMW and I believe placed me in exactly the correct vehicle. He acted very quickly to resolve an issue that I had experienced with the service department in the past and corrected a situation that I did not think could be resolved. Kudos to Ryan for his excellence, his work ethic and for being one of the sharpest Sales Associate I have ever encountered. Jimmy worked seamlessly to put together the deal and Dan (this was my second opportunity to work with Dan) and again was informative and extremely efficient with all the DMV red tape and contractual paperwork. Thank-you to the Ultimate Driving Machine TEAM! Special thanks to Ryan for hanging in there with me!! More