Casey BMW

Ryan made the sale because he listen to my needs, There was no pressure to buy, he just demonstrated what Casey BMW had to offer. He let me the customer make the decision. was no pressure to buy, he just demonstrated what Casey BMW had to offer. He let me the customer make the decision. More

I called the dealership earlier in the day to talk with a saleman regarding a new BMW we were interested in. I spoke with Lloyd Lambert and gave him information regarding the packages and model we were inte saleman regarding a new BMW we were interested in. I spoke with Lloyd Lambert and gave him information regarding the packages and model we were interested in. I told Lloyd we would be in later in the afternoon so he got right to work searching for lthe vehicle we wanted. He keep me informed all afternoon by text so when we came arrived in the afternoon he had already done all the leg work. He was so kind, knowledgeable and informative regarding the BMW. I have purchased many cars in my time because I really enjoy different vehicles and this experience has been the best to date. Thanks Lloyd Lambert, keep up the good work. More

Excellent service from Joe Hargraves. Extremely professional and courteous. He found us exactly what we wanted in our 5 series. Same for Lloyd Howell; he made the experience painless and we spent m professional and courteous. He found us exactly what we wanted in our 5 series. Same for Lloyd Howell; he made the experience painless and we spent more time enjoying our car and less time at the dealership. More

I recently contacted the sales dept at Casey BMW in hopes they could help me find the perfect car to buy my mom for her birthday. Perhaps not such a difficult request but for the fact that I live in Chicago they could help me find the perfect car to buy my mom for her birthday. Perhaps not such a difficult request but for the fact that I live in Chicago and my mom lives in Newport News. Not to mention I wanted a very specific car that was not available on their lot and of course I wanted it delivered to her home as a surprise. I was so fortunate that Duncan was the one who picked up the phone on my initial call as he was excellent to deal with. Not only did he find the perfect car but he was attentive and responsive throughout the entire process. He went above and beyond to deliver the car to my mom and ensure the surprise went off without a hitch. I couldn't have asked for a better experience nor could I have done it without Duncan! More

My experience today at Casey BMW was perfect. I am so My experience today at Casey BMW was perfect. I am so excited about driving my new car. Duncan was great in every way and I know he will be th My experience today at Casey BMW was perfect. I am so excited about driving my new car. Duncan was great in every way and I know he will be there for me should I have any problems or questions. More

Good experience, easy to deal with and the sale went smoothly. I was shown all the features of the vehicle and Ryan followed up a few days later to see how things were going. I also was given a tour of smoothly. I was shown all the features of the vehicle and Ryan followed up a few days later to see how things were going. I also was given a tour of the dealership. More

Lloyd Lambert is a true professional. He was friendly, thorough, and made purchasing my second BMW a "painless" experience. Although he has only been with the company for a few months, his work ethic and thorough, and made purchasing my second BMW a "painless" experience. Although he has only been with the company for a few months, his work ethic and professionalism will take him far in the organization. Thank for a job well done! More

We had a great (no pressure) car buying experience with Lloyd. We visited the store four times before our final purchase and each time learned something new about the 328i we purchased. Lloyd. We visited the store four times before our final purchase and each time learned something new about the 328i we purchased. More

My husband and I are first time purchasers of a BMW. Both Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended up with a beautiful red M3. They both rate a 5 for excellent customer service from us! More

It was a pleasure working with Demetra and Lloyd. The teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much apprecia teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much appreciated. In most cases, you usually expect salesmen and saleswomen not to be able to produce and provide what they say doing the wooing process of the transaction, but this was completely different. Pricing, service, professionalism and delivery were all acheived at top level. Great team to work with. More