Casey BMW

My husband and I are first time purchasers of a BMW. Both Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended up with a beautiful red M3. They both rate a 5 for excellent customer service from us! More

It was a pleasure working with Demetra and Lloyd. The teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much apprecia teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much appreciated. In most cases, you usually expect salesmen and saleswomen not to be able to produce and provide what they say doing the wooing process of the transaction, but this was completely different. Pricing, service, professionalism and delivery were all acheived at top level. Great team to work with. More

Lloyd Lambert, client advisor did an excellent job helping me purchase the exact car I wanted and with all the features I requested. Lloyd was very friendly, yet professional, which made me feel comfo helping me purchase the exact car I wanted and with all the features I requested. Lloyd was very friendly, yet professional, which made me feel comfortable during the process. My sales manager, Lloyd Howell also assisted in making the purchase of my new BMW a wonderful & pleasurable experience. More

My sales person was Demetra Marcotte. She was surprisingly attentive and anxious to serve me. There was no haggling involved in this purchase. I went in with a good idea of what I was willing t surprisingly attentive and anxious to serve me. There was no haggling involved in this purchase. I went in with a good idea of what I was willing to pay for my X1 and she made it happen. The car was a factory order and and arrived in a timely manner. Throughout the build process she kept me well-informed and all of my questions and concerns were answered to my satisfaction. When the time comes to buy another BMW I will return to Casey and ask for Demi! She just made the whole buying experience too easy...I'm spoiled now. More

Everyone we dealt with was very friendly, efficient and helpful. Did not feel pressured. Would definitely recommend this dealership. Traveled from Norfolk. Was well worth the trip. Thanks helpful. Did not feel pressured. Would definitely recommend this dealership. Traveled from Norfolk. Was well worth the trip. Thanks More

Dan, was excellent to work with. He possessed great customer service and listened to our needs and what we were looking for in our next car. I really want to thank the whole team Dan, Lloyd, Jay and Vi customer service and listened to our needs and what we were looking for in our next car. I really want to thank the whole team Dan, Lloyd, Jay and Victor for having a great smile on his face. All of this makes our experience a great one... More

Duncan was very helpful in finding me the exact car that I wanted. Kept in touch with me during the whole process to ensure that I knew what was going on. Found the car that I wanted at a different location I wanted. Kept in touch with me during the whole process to ensure that I knew what was going on. Found the car that I wanted at a different location and got it to the dealership. Easy process with no pain at all. Car buying made easy. Would definitely recommend Duncan and Casey BMW to anyone who is looking for a new car. More

Lloyd was very accommodating to my requests to view your certified pre-owned inventory. We had a enlightening conversation while inspecting the 3 series Beemers. He explained in thoughtful detail the differ certified pre-owned inventory. We had a enlightening conversation while inspecting the 3 series Beemers. He explained in thoughtful detail the differences in the models and what attributes increase the value and cost of the that particular car. My hats off to Lloyd. He did a great job for an initial impression. More

Very helpful very nice to deal with. Pushed very hard to get us a price that we could agree on. Highly recommended for any one get us a price that we could agree on. Highly recommended for any one More

Duncan did an excellent job. I communicated to him my goals and he did everything he could to meet them. Very good customer service and experience. Thanks very much. goals and he did everything he could to meet them. Very good customer service and experience. Thanks very much. More