Casey BMW

Outstanding customer service and knowledge of vehicles. Made sure I understood all features of the vehicle and even offered to deliver the car to my home since I live so far away. Would definitely deal wi Made sure I understood all features of the vehicle and even offered to deliver the car to my home since I live so far away. Would definitely deal with this dealership again. More

My husband & I drove 3 hours to meet Forrest. Forrest My husband & I drove 3 hours to meet Forrest. Forrest was attentive and knowledgable. We couldn't be more pleased with the service we received. My husband & I drove 3 hours to meet Forrest. Forrest was attentive and knowledgable. We couldn't be more pleased with the service we received. More

We purchased BMW 528 from Duncan; he is the ULTIMATE professional. He spent more than 4 hours with us in choosing the vehicle. When we arrived, he met us at the door and was prepared with the informa professional. He spent more than 4 hours with us in choosing the vehicle. When we arrived, he met us at the door and was prepared with the information that he had from interacting with my husband. There was no pressure; he answered all questions that we had. Two days after the purchase, Duncan called to check on how we were enjoying the car. When I contacted him telephonically during the 4th of July holiday, he responded in less than 1 hour in spite of him not being on duty. I would not hesitate to recommend him to family/friends. More

Forrest was friendly, informative, and not pushy at all. I asked him many questions after doing my research and he knew all the answers. We are looking forward to doing business with him. I asked him many questions after doing my research and he knew all the answers. We are looking forward to doing business with him. More

Experience from the beginning to end was positive & supportive. No pressure to buy but provided all information necessary to make a decision. Everything stayed on schedule as committed. Dealer is al supportive. No pressure to buy but provided all information necessary to make a decision. Everything stayed on schedule as committed. Dealer is all about customer service. More

It was Sunday afternoon and I saw a vehicle that I liked, so I decided to drop by the dealership thinking it was closed. Well, I was wrong. Mr. Bailey immediately came out from the dealership. I told him so I decided to drop by the dealership thinking it was closed. Well, I was wrong. Mr. Bailey immediately came out from the dealership. I told him I was just looking. Well, he was very persistent and handed me his card. Then, as I was walking around the dealership, he started asking the usual questions salesmen ask trying to ascertain your status...trading, monthly payment, credit worthiness, etc. Quite amusing but I played along because he was a very nice guy. He also was very informative on the BMW models, told him I knew nothing about the brand, always been an Acura, Nissan or Infinity customer. But, I liked the 5-Series. He showed me the "Demos" for sale and we are going to set up a test drive for Tuesday. But, I really liked his customer service skills and anyone who braved 95 degree heat and walked me around the dearlership in that humidity gets a chance with me! More

I've bought a lot cars and working with Forest Bailey was by far the most fun I've had purchasing a vehicle. He dedicated his entire day making sure we had all the information necessary to complete the d was by far the most fun I've had purchasing a vehicle. He dedicated his entire day making sure we had all the information necessary to complete the deal. If you are looking for a vehicle, go see Forest at Casey BMW. More

My dauhgter, my husband, and I visited Casey BMW on several occasions over the past couple of weeks. Forrest Bailey was very knowledgeable when answering any and all questions pertaining to the vehicl several occasions over the past couple of weeks. Forrest Bailey was very knowledgeable when answering any and all questions pertaining to the vehicles on the car lot. As customers, he dealt with us in a very professional and courteous manner. Thank You! More

Rob provided great customer service, he was patient, knowledgeable, and courteous. The vehicle was serviced, thoroughly cleaned, and prepped for delivery quickly and with great attention to detail (insi knowledgeable, and courteous. The vehicle was serviced, thoroughly cleaned, and prepped for delivery quickly and with great attention to detail (inside and out). Rob spent hours with us answering questions, showing us the vehicle, its features, and demonstrating various subtle aspects and functionality, and always, with a friendly and welcoming demeanor. Overall we had a great experience. We bought the car we wanted at a good price considering it was the right color, had the desired options, relatively low mileage, and is a vehicle that is backed by BMW and Casey. More

Overall experience was very good. Forrest went out of his way and kept me updated on everything. Friendly dealership and I was well informed about all the services the dealership offers. I have already recom way and kept me updated on everything. Friendly dealership and I was well informed about all the services the dealership offers. I have already recommended this dealership to others. I bypassed a closer BMW dealership because Casey BMW had a better selection of cars on their lot. More