
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great experience with the best dealership on the peninsula. Joe was very knowledgeable and professional. This makes our third vehicle purchased from Casey BMW. Thanks again. peninsula. Joe was very knowledgeable and professional. This makes our third vehicle purchased from Casey BMW. Thanks again. More
Rob did an outstanding job and will highly recommend him to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I t to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I thought the overall car buying experience was outstanding! More
Lloyd.....thank you so much for helping me with my car purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we woul purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we would find what I wanted, so I exhaled. Why was I drawn back to BMW? The attention to details, excellent customer service, awesome maintenance support, and the relationship you built with me during the very first BMW sale over 5+ years ago did the trick. I love how the titles (General Manager and Sales Manager), did not make me feel uncomfortable. I saw JIMMY and LLOYD as old friends and experts in the field, who were willing to get in the trenches with me and fight. I was happy to be back home with my family. I did not feel like a number, quota, or conversion, I was a potential client trying to find a car and with all the leadership and guidance, a plan came together in 3 days. Rob's smile and enthusiasm made the vehicle presentation a hit as well. Again, thank you for the combined efforts!!! More
Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to make my purchase the entire staff of Casey was very attentive to my desire for making my X5 purchase an enjoyable experience. Thanks Rob, I Love my X5 More
Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price an new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price and terms. He genuinely cares about his customers, and it shows. Rob inspires trust and made the whole transaction a memorable experience for me. More
I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for me. More
Our client advisor Forrest Bailey had a very professional and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we were interested in was extensive. We believe Forrest went the extra mile in showing us several BMW 528i models with varied specifications to ensure we were happy with our choice. Forrest also demonstrated a supportive "after sales" interest. Richard & Mary Ann Bailey More
I and my family came looking for a BMW and Mr. Forrest helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Fo helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Forrest are the best. We do not speak good English but with Forrest we felt at home. He was very inviting and it was fun . I recommend him to all of Cuba. More
Outstanding service and Duncan Sullivan and Ray helped me to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up and gets the job done. More