Back

Casey BMW

Newport News, VA

4.8
1,741 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know ...
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,741 reviews

September 03, 2013

Forrest Bailey was our salesman. He did a terrific job, and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, b More

by maureenhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Casey BMW responded

Maureen, thank you for letting us know about your recent visit to Casey BMW! We are glad that Forrest was able to provide you with an excellent car buying experience while showing you the numerous features of your perfect vehicle. We appreciate your recommendation and let us know if there is anything we can assist you with in the future. Enjoy your new BMW!

More
August 23, 2013

Forrest Bailey came out and met us in the RAIN. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. More

by debor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2013 -

Casey BMW responded

Thank you for sharing your recent experience with Casey BMW! We are happy to hear that Forrest was able to exceed your expectations and provide you an excellent car buying experience (even in the torrential rain!). We are glad Forrest was able to answer all of your questions and find the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future.

More
August 13, 2013

We had a great experience with Rob. We were very direct with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and ma More

by SmoothBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Rob was able to provide you a straight forward experience while also finding the vehicle that was perfect for you. We appreciate your recommendation and are glad we were able to go the extra mile to earn your business. Enjoy your new BMW!

More
August 11, 2013

Forrest was a great client advisor and took the time to determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possibl More

by sdotero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

Casey BMW responded

Thank you for letting us know about your recent experience at Casey BMW! We are happy to hear that Forrest was able to provide you with an excellent and smooth car buying experience. We look forward to serving you in the future. Enjoy your new BMW!

August 08, 2013

The entire experience of buying my Z4 was exceptional. Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car woul More

by venukoduri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2013 -

Casey BMW responded

Glad to hear your experience with us was a great one, and that Duncan was helpful with keeping you updated. Let us know if we can be of further assistance!

August 03, 2013

I want to truly thank the Casey BMW team in Newport News, VA. They were always professional and most importantly the team believes in their product. Finally I want to give a huge thanks to Mr. Joe Hargrave More

by Earl49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

Hi Earl, and thanks for taking the time to write a recommendation! We're so pleased to hear that your experience with Joe was a great one. Congratulations on your new BMW; please let us know if you need anything else!

August 02, 2013

The team members of the Casey BMW Group are simply awesome! I want to especially commend Joe Hargraves for his assistance in helping us purchase our beautiful new 550! Joe is professional, enthusiasti More

by COVIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

We loved reading your review! Thanks for taking the time to recommend Joe, Lloyd, and Casey BMW, and please don't hesitate to contact us if you need anything else.

July 31, 2013

Definitely!!! Duncan spent several hours with us demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other lux More

by micbru47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan Sullivan
Aug 01, 2013 -

Casey BMW responded

Thanks for the recommendation! We're glad to hear Duncan was such a great help - please let us know if there is anything you need in the future.

July 30, 2013

Duncan expertise on the car we were purchasing was awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. More

by devinp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013 -

Casey BMW responded

Thanks so much for the review of Duncan! Please let us know if we can be of further assistance.

July 29, 2013

I recently purchased a new 5-Series BMW and was assisted by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and More

by Tspencer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams
Jul 29, 2013 -

Casey BMW responded

Thanks for the kind words about Dan and Casey BMW! We welcome you to the Casey family, and look forward to working with you in the future.

...
156
...