
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Forrest Bailey was our salesman. He did a terrific job, and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, b and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, but fair negotiator as well. More
Forrest Bailey came out and met us in the RAIN. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. When we were very specific about a type of car, he located it, and after some talk we SIGNED on the dotted LINE!!! HE WAS AWESOME in human form, a little soggy but very friendly!!! More
We had a great experience with Rob. We were very direct with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and ma with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and make this purchase very easy. I would buy again from Rob in a heartbeat. Lenny BTW we tried other dealers close to us and had trouble getting calls back and the willingness to go the extra step to find what we were looking for was non existent. More
Forrest was a great client advisor and took the time to determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possibl determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possible. This was a very positive experience and we couldn't have been more pleased. We will definitely come back to Casey BMW for our next purchase. Thanks again Forrest and the Casey team!!!! More
The entire experience of buying my Z4 was exceptional. Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car woul Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car would be coming and had most of the paperwork ready so it did not take long to pick up the car. More
I want to truly thank the Casey BMW team in Newport News, VA. They were always professional and most importantly the team believes in their product. Finally I want to give a huge thanks to Mr. Joe Hargrave VA. They were always professional and most importantly the team believes in their product. Finally I want to give a huge thanks to Mr. Joe Hargraves for his unwavering hard work to get me into the vehicle that I wanted! I met him two years prior at the same dealership and told him that I will be back to own a BMW one day and today was the day. I have purchased a few vehicles in the past and this was a most memorable experience! Thank you Casey BMW.- Earl (happy customer) More
The team members of the Casey BMW Group are simply awesome! I want to especially commend Joe Hargraves for his assistance in helping us purchase our beautiful new 550! Joe is professional, enthusiasti awesome! I want to especially commend Joe Hargraves for his assistance in helping us purchase our beautiful new 550! Joe is professional, enthusiastic and very patient! It took my wife and I a few days to make up our minds; however, there was no pressure from Joe. He was always available to answer any questions we had in regards to our purchase - he is a wealth of knowledge. On a scale of 1-10, we rate Joe Hargraves a 550! Our hats off to Lloyd Howell for going above and beyond in his efforts to assist us - it is greatly appreicated! Our sincere thanks to the entire Casey team for making our buying experience FANTASTIC! More
Definitely!!! Duncan spent several hours with us demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other lux demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other luxury SUVs, and even though we ended up going with a competitor's vehicle, Duncan still congratulated us and was willing to help with anything else we needed. If I ever have future BMW needs, Duncan Sullivan and Casey BMW will be my first choice of dealership's for that brand here in Hampton Roads. More
Duncan expertise on the car we were purchasing was awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. More
I recently purchased a new 5-Series BMW and was assisted by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and easy going with employees that genuinely want to help you. I never felt pressured at any point of the process. Dan was invaluable at explaining the features of the various models and took time to "listen" to me and what I was looking for in a new car. Once my decision was made I was kept in the loop the entire time as my car was being shipped to the dealership. The day I picked my car up Dan had all of the paperwork completed ahead of time and then helped me set up the electronics in the car. During the entire process I visited the dealership about 4-5 times (test drives, etc.) and each time I felt welcomed by all of the employees. I highly recommend Case BMW and Dan Williams. More