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Casey BMW
Newport News, VA
1,682 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,682 reviews
March 26, 2013
Joseph Hargraves is a fantastic sales agent with Casey BMW. I can't emphasize the knowledge, character, overall great sales aptitude he has with his associates! He has a great rapport with his clients an BMW. I can't emphasize the knowledge, character, overall great sales aptitude he has with his associates! He has a great rapport with his clients and I would highly recommend Joe as the best sales associate at Casey BMW. He was able to professionally handle any questions I had about the 335 D that I purchased at Casey. Fantastic Job, Joe! More
by dross123
Employees Worked With
March 22, 2013
Excellent experience with Forest and the Casey BMW team. Forest was very attentive to our needs and helped place us in a truck that we love. We will definitely be Casey BMW customers in the future. Forest was very attentive to our needs and helped place us in a truck that we love. We will definitely be Casey BMW customers in the future. More
by Scott0192
March 20, 2013
I have purchased numerous vehicles from Casey BMW, through Wayne Heath. My experience has always been excellent and price and delivery have been top drawer. Their service department is outstanding a through Wayne Heath. My experience has always been excellent and price and delivery have been top drawer. Their service department is outstanding and goes out of its way to please. Highly recommend. More
by bogiedave
Employees Worked With
Wayne Heath
March 19, 2013
We recently purchased our third BMW and have been very pleased with both Duncan and Casey BMW. Duncan was great about keeping in touch with us while not pressuring a decision and the delivery experience pleased with both Duncan and Casey BMW. Duncan was great about keeping in touch with us while not pressuring a decision and the delivery experience was much better than either of our two previous purchases. More
by CoxDJ
March 18, 2013
I have not purchased a new car in over 10 years. My experience with Casey BMW was simply fantastic. Mr. Joe Hargraves was professional , kind, patient and very knowledgeable. He listen to what I had experience with Casey BMW was simply fantastic. Mr. Joe Hargraves was professional , kind, patient and very knowledgeable. He listen to what I had to say, did not pressure me and really made the entire experience of purchasing my new car so enjoyable. I was so impressed with Mr. Hargraves that the next day when I went to pick up my car, I brought my girlfriend with me to meet him. She is now interested in purchasing a new vehicle. I am going to recommend to all of my friends and family that if they are looking for a stress free experience when purchasing a car to visit Mr. Joe Hargraves and Casey BMW. Thanks you so much Joe... Ms. Ratcliff More
by PAGE2013
Employees Worked With
March 14, 2013
Duncan is a awesome sales rep! I walked in not sure of what I wanted in he worked with me with no pressure at all for around 2-3 weeks until he got me a vehicle I was happy with! I highly recommend th what I wanted in he worked with me with no pressure at all for around 2-3 weeks until he got me a vehicle I was happy with! I highly recommend this dealer and above all I recommend d Mr. Sullivan. More
by Deadkenny
Employees Worked With
Duncan Sullivan
March 09, 2013
The time and working with Dan was the best experience I had with buying cars in years. Thank for job well done. Will recommend this dealership. had with buying cars in years. Thank for job well done. Will recommend this dealership. More
by AndrewHamilton
Employees Worked With
Dan Williams
March 04, 2013
Though Forrest Bailey is a relatively new sales representative (1 month) our overall experiece with Forrest was very pleasent. If we asked a question that Forrest did not know, he quickly got an a representative (1 month) our overall experiece with Forrest was very pleasent. If we asked a question that Forrest did not know, he quickly got an answer for us from another individual. Forrest has a very pleasing personality. I would definitely recommend Forrest to my friends. More
by DeborahWalker
March 03, 2013
This week I purchased my first BMW and I am very glad I was advised by Wayne from Casey BMW, Newport News. The guidance throughout the whole sales process couldn't have been better and I returned home as was advised by Wayne from Casey BMW, Newport News. The guidance throughout the whole sales process couldn't have been better and I returned home as a fully satisfied customer. Oh, I was even so happy that everything worked out that good that after the sale I mistook Wayne's car for my new car and was about to enter. He noticed the error and pointed me to the right car. Both of us were laughing. Excellent, 5 Stars! More
by drfw
Employees Worked With
Wayne Heath
