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Casey BMW

Newport News, VA

4.9
1,683 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,683 reviews

June 17, 2013

Outstanding service. Very friendly and knowledgable on the make and models of the BMWs that I was interested in. Helped get in and out of my old BMW. More

by Dec71944
Recommend Dealer
Yes
Jun 18, 2013 -

Casey BMW responded

Thanks for the review! Please let us know if you need anything else.

June 12, 2013

My salesperson, Rob Collins was motivated, friendly and incredibly helpful. He is definitely NOT the stereotypical car salesman. Rob showed a personal interest in my decision, and seemed to be as excited More

by buddysmith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins
Jun 12, 2013 -

Casey BMW responded

We're glad to hear Rob was able to exceed your expectations. Thanks for choosing Casey BMW, and please let us know if we can be of further assistance.

June 09, 2013

Great guy! Was very kind from the test drive to the final negotiation. Helped with the whole process even buying late night on a saturday More

by Marcioelio
Price
Recommend Dealer
Yes
Jun 10, 2013 -

Casey BMW responded

Thank you for taking the time to share your experience, and for choosing Casey BMW. Please let us know if you need help with anything else.

June 08, 2013

Very knowledgable and very easy to relate and talk to without hesitation. Outgoing great customer service. Will refer to friends and family in the future! More

by coondavidj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2013 -

Casey BMW responded

Thanks for the recommendation! We're happy to hear your feedback, and look forward to working with you again!

June 07, 2013

I visited Rob Collins two times before I made a purchase on my third visit... Casey BMW does not push you to buy a vehicle right then and there like most places, they give you time, information and a feeli More

by ScottFyock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins
Jun 10, 2013 -

Casey BMW responded

Thanks for sharing your experience, Scott! Congratulations on your new BMW.

May 30, 2013

My husband and I were both very impressed with the Casey dealership. Their friendliness and great service quickly won us over. Duncan was amazing. His no pressure sales approach was just what we were lookin More

by Amcdonald416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2013 -

Casey BMW responded

We're so happy to hear about your experience - thanks for sharing!

May 26, 2013

The decision to spend >$40,000 on a car is not one that I wanted to be hurried or feel pressured to make before I gathered as many inputs as I could. Christina was very patient and most helpful during More

by pchaggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nimmo & Rob Collins
May 28, 2013 -

Casey BMW responded

Thanks for the recommendation of Christina and Rob. We're happy you chose Casey BMW for your car purchase, and that we were able to exceed your expectations!

May 21, 2013

Wayne Heath was extremely helpful and really was working for us "The Customer" Had a little trouble with some DMV paperwork which made our time there last a little longer than needed. Overall had a "Great More

by forreel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
May 21, 2013 -

Casey BMW responded

Thanks for the review of Wayne and Casey BMW! Stop in and see us if you need anything else.

May 14, 2013

I live out of town and I was able to work with Joe and Lloyd to find the car I want. They spent countless hours working with me to be sure that I was satisfied all the way around. Definitely recommend Ca More

by Cpenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2013 -

Casey BMW responded

Thank you for choosing Casey BMW! Please let us know if you need anything else.

May 14, 2013

Mr.Collins very friendly and experience in his field and yes, i would recommended my family and friends to Mr.Rob Collins.In the future yes,i would want him to assist in my next purchase{vehicle}. More

by bangthrongsack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rob collin
May 15, 2013 -

Casey BMW responded

Thanks for the review! Please let us know if we can be of further assistance.

May 20, 2013 -

Casey BMW responded

Thanks for your review! We are so glad we were able to help you find the perfect car for you! Please don't hesitate to let us know if there is anything else you need!

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