Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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My salesperson, Rob Collins was motivated, friendly and incredibly helpful. He is definitely NOT the stereotypical car salesman. Rob showed a personal interest in my decision, and seemed to be as excited incredibly helpful. He is definitely NOT the stereotypical car salesman. Rob showed a personal interest in my decision, and seemed to be as excited about my purchase as I was. I really felt like he was a partner in the decision vs. a salesperson that I was doing "battle" with. More
I visited Rob Collins two times before I made a purchase on my third visit... Casey BMW does not push you to buy a vehicle right then and there like most places, they give you time, information and a feeli on my third visit... Casey BMW does not push you to buy a vehicle right then and there like most places, they give you time, information and a feeling like your needs are their number one priority, not the companies... Once I decided to buy, the support was amazing and it seemed the entire staff was helping out to get me exactly what I wanted... They were awesome and I would recommend CASEY and ROB to anyone looking for a BMW and a great experience... Very Respectfully, Scott J. Fyock More
My husband and I were both very impressed with the Casey dealership. Their friendliness and great service quickly won us over. Duncan was amazing. His no pressure sales approach was just what we were lookin dealership. Their friendliness and great service quickly won us over. Duncan was amazing. His no pressure sales approach was just what we were looking for. We will come back again and again! More
The decision to spend >$40,000 on a car is not one that I wanted to be hurried or feel pressured to make before I gathered as many inputs as I could. Christina was very patient and most helpful during that I wanted to be hurried or feel pressured to make before I gathered as many inputs as I could. Christina was very patient and most helpful during each of my 3 visits and even arranged for an overnight test drive to better appreciate the car. She had the day off when I made the offer that was accepted thanks to Rob Collins. Rob got all of the purchase paperwork prepared and delivery was prompt and painless. Despite being a BMW dealership both Christina and Rob took the time to learn Mercedes Benz functionality to more than adequately address every one of my questions. Casey BMW has done well hiring both new sales personnel whom I personally recommend without any reservation. More
Wayne Heath was extremely helpful and really was working for us "The Customer" Had a little trouble with some DMV paperwork which made our time there last a little longer than needed. Overall had a "Great for us "The Customer" Had a little trouble with some DMV paperwork which made our time there last a little longer than needed. Overall had a "Great Experience" More
I live out of town and I was able to work with Joe and Lloyd to find the car I want. They spent countless hours working with me to be sure that I was satisfied all the way around. Definitely recommend Ca Lloyd to find the car I want. They spent countless hours working with me to be sure that I was satisfied all the way around. Definitely recommend Casey BMW. More
Mr.Collins very friendly and experience in his field and yes, i would recommended my family and friends to Mr.Rob Collins.In the future yes,i would want him to assist in my next purchase{vehicle}. yes, i would recommended my family and friends to Mr.Rob Collins.In the future yes,i would want him to assist in my next purchase{vehicle}. More