Casey BMW | Page 151

Excellent Experience We worked primarily with Ducan via email and phone and came to an agreed upon price. When we got to the dealership to test drive our X3 the price was We worked primarily with Ducan via email and phone and came to an agreed upon price. When we got to the dealership to test drive our X3 the price was exactly what we had verbally agreed upon. When we came back to Casey BMW to close the deal, Duncan had our X3 cleaned up and waiting for us on the showroom floor. It was the best car buying experience we've had. More

Excellent Service Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are ve Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are very impressed with the high level and quality of service we received. I would highly recommend both of them to friends and family! Thank you! More

Purchase of BMW328i Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to m Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to me to answer subsequent questions I have had about the car. He is very customer oriented and a great face for Casey BMW. I also worked with Lloyd (Chief) Howell and Dan Williams and have been extremely please by their responsiveness. More

Thank you Casey! I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use them again when I trade in for a newer model. I will definitely recommend them to my friends and colleagues back in Chesapeake and Virginia Beach. I had some very trying times with Checkered Flag BMW and because of this I was considering purchasing an Audi or Toyota before visiting Casey. Now I can still purchase the BMWs I have always loved without the frustration I received in Virginia Beach. Thank you Casey Automotive! More

Wonderful experience Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closin Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closing time to go over the features of the car for us. Highly recommend anyone looking for a BMW to visit this dealership (and ask for Duncan)! More

John brophy Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was also impressed with how quickly the car was detailed while I was there. More

Service of 2004 3 series BMW after minor accident Truly a sad experience from a frequent Casey customer. After a minor accident with a 3 series BMW we had the car towed to Casey BMW. Coolant was pou Truly a sad experience from a frequent Casey customer. After a minor accident with a 3 series BMW we had the car towed to Casey BMW. Coolant was pouring out of the radiator at the accident site but somehow the service rep, Mike Kline thought it would be a good idea to drive this vehicle down Jefferson Ave. to the Casey Collision center. Fortunately someone at the collision center alerted us to this. After many discussions with service managers and corporate managers - we were told the car was completed, and "fixed". No worries - we were told. Casey "assured" us that the car was repaired correctly & we should feel confident that our daughter could drive it 8 hours to college. Well - that was NOT THE CASE - it proceeded to have continual coolant system problems until it was correctly fixed at the BMW dealership in Greenville SC. Fortunately they correctly diagnosed further problems that should have been fixed by casey. Sure haven't heard a peep from Casey management either. Needless to say - Casey has lost a long time customer. More

Phenomenal Experience We bought our dream car from Casey BMW. Although it was a used car, Ford Mustang Shelby GT500, and not a BMW this was still one of the best car buyin We bought our dream car from Casey BMW. Although it was a used car, Ford Mustang Shelby GT500, and not a BMW this was still one of the best car buying experiences I've ever had. This dealership is top notch! Keep up the good work Rob and Ray. Thank You! More

Compassion and Service beyond normal circumstances I work for a combat unit on Fort Eustis and had turned my BMW in for service awhile back (months). Due to hardships and deployments i was not able to I work for a combat unit on Fort Eustis and had turned my BMW in for service awhile back (months). Due to hardships and deployments i was not able to get my vehicle immediately. Due to the patience and understanding of Mr. Mike Bullis and Mr. Culp, i was finally able to make the final payment and get my car back. I have never seen any dealership with the kind of patience and understanding the Casey BMW has, especially for the military. Thank you very much for your understanding and putting me back on the road with the ultimate driving machine. More

Hassle Free Purchase! Working with Duncan was an outstanding experience. He is very professional and let's the brand sell itself. It's that simple! There was no pressure a Working with Duncan was an outstanding experience. He is very professional and let's the brand sell itself. It's that simple! There was no pressure and he worked hard to get us through the purchasing process without any issues. I would refer Duncan to anyone looking at BMW's! More