Casey BMW

Definitely!!! Duncan spent several hours with us demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other lux demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other luxury SUVs, and even though we ended up going with a competitor's vehicle, Duncan still congratulated us and was willing to help with anything else we needed. If I ever have future BMW needs, Duncan Sullivan and Casey BMW will be my first choice of dealership's for that brand here in Hampton Roads. More

Duncan expertise on the car we were purchasing was awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. More

I recently purchased a new 5-Series BMW and was assisted by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and easy going with employees that genuinely want to help you. I never felt pressured at any point of the process. Dan was invaluable at explaining the features of the various models and took time to "listen" to me and what I was looking for in a new car. Once my decision was made I was kept in the loop the entire time as my car was being shipped to the dealership. The day I picked my car up Dan had all of the paperwork completed ahead of time and then helped me set up the electronics in the car. During the entire process I visited the dealership about 4-5 times (test drives, etc.) and each time I felt welcomed by all of the employees. I highly recommend Case BMW and Dan Williams. More

Casey BMW sales will continue increase as long as the rest of the salesperson(s) continue to treat all of their customers as good or even better than the service that we received from Mr. Rob Collins. H rest of the salesperson(s) continue to treat all of their customers as good or even better than the service that we received from Mr. Rob Collins. His enthusiastic, get-up-and go, attitude, with a strong twist of the customer's needs, wants, and their desires, is what impressed us. Thanks Rob for the understanding, and will look only for you for the next purchase. Signed, Happy Customers! More

I stopped in with the intention of just looking. Forrest met me in the parking lot and brought me to the exact car that I had been researching. He explained the features of the car and the test drive convin met me in the parking lot and brought me to the exact car that I had been researching. He explained the features of the car and the test drive convinced me that I needed this car (BMW 328i). Thanks Forrest! Thanks Casey BMW. More

This was just an overall great car buying experience. Easy all the way around with everything we needed! The staff was very attentive and helped us with all of our needs. Awesome job! I highly recommend! Easy all the way around with everything we needed! The staff was very attentive and helped us with all of our needs. Awesome job! I highly recommend! More

Outstanding customer service and knowledge of vehicles. Made sure I understood all features of the vehicle and even offered to deliver the car to my home since I live so far away. Would definitely deal wi Made sure I understood all features of the vehicle and even offered to deliver the car to my home since I live so far away. Would definitely deal with this dealership again. More

My husband & I drove 3 hours to meet Forrest. Forrest My husband & I drove 3 hours to meet Forrest. Forrest was attentive and knowledgable. We couldn't be more pleased with the service we received. My husband & I drove 3 hours to meet Forrest. Forrest was attentive and knowledgable. We couldn't be more pleased with the service we received. More

We purchased BMW 528 from Duncan; he is the ULTIMATE professional. He spent more than 4 hours with us in choosing the vehicle. When we arrived, he met us at the door and was prepared with the informa professional. He spent more than 4 hours with us in choosing the vehicle. When we arrived, he met us at the door and was prepared with the information that he had from interacting with my husband. There was no pressure; he answered all questions that we had. Two days after the purchase, Duncan called to check on how we were enjoying the car. When I contacted him telephonically during the 4th of July holiday, he responded in less than 1 hour in spite of him not being on duty. I would not hesitate to recommend him to family/friends. More

Forrest was friendly, informative, and not pushy at all. I asked him many questions after doing my research and he knew all the answers. We are looking forward to doing business with him. I asked him many questions after doing my research and he knew all the answers. We are looking forward to doing business with him. More