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Casey BMW

Newport News, VA

4.9
1,684 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,684 reviews

September 11, 2013

Great person to work with! He gave us a great deal and really helped us. We are now proud owners of a BMW x5! Reqlly recommed this salesperson. He really helped us out More

by manndoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are glad to hear that Forrest was able to find the perfect vehicle for you in a professional and timely manner. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new x5!

September 10, 2013

This is the 3rd BMW I bought from Casey BMW. The last two from Wayne Heath. He is very much a professional, and goes to bat for you. He is honest, sincere, and knows what he is talking about. Most important More

by BobGelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
Sep 17, 2013 -

Casey BMW responded

Bob, thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Wayne and the entire Casey BMW staff have been able to continually provide you with an excellent experience every time you come and visit us. We appreciate your very kind words and recommendation and look forward to serving you in the future. Enjoy your new BMW!

September 03, 2013

Great servive the second he tackled me in the parking lot. Test drove two cars. Very happy with what I bought. Will recommend forrest to others in va. More

by jeffdoyle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Casey BMW responded

Jeff, thank you for sharing your recent experience with Casey BMW! We are very happy to hear that Forrest was able to provide you with an excellent experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future.

September 03, 2013

Forrest Bailey was our salesman. He did a terrific job, and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, b More

by maureenhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Casey BMW responded

Maureen, thank you for letting us know about your recent visit to Casey BMW! We are glad that Forrest was able to provide you with an excellent car buying experience while showing you the numerous features of your perfect vehicle. We appreciate your recommendation and let us know if there is anything we can assist you with in the future. Enjoy your new BMW!

August 23, 2013

Forrest Bailey came out and met us in the RAIN. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. More

by debor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2013 -

Casey BMW responded

Thank you for sharing your recent experience with Casey BMW! We are happy to hear that Forrest was able to exceed your expectations and provide you an excellent car buying experience (even in the torrential rain!). We are glad Forrest was able to answer all of your questions and find the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future.

August 13, 2013

We had a great experience with Rob. We were very direct with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and ma More

by SmoothBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Rob was able to provide you a straight forward experience while also finding the vehicle that was perfect for you. We appreciate your recommendation and are glad we were able to go the extra mile to earn your business. Enjoy your new BMW!

August 11, 2013

Forrest was a great client advisor and took the time to determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possibl More

by sdotero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

Casey BMW responded

Thank you for letting us know about your recent experience at Casey BMW! We are happy to hear that Forrest was able to provide you with an excellent and smooth car buying experience. We look forward to serving you in the future. Enjoy your new BMW!

August 08, 2013

The entire experience of buying my Z4 was exceptional. Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car woul More

by venukoduri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2013 -

Casey BMW responded

Glad to hear your experience with us was a great one, and that Duncan was helpful with keeping you updated. Let us know if we can be of further assistance!

August 03, 2013

I want to truly thank the Casey BMW team in Newport News, VA. They were always professional and most importantly the team believes in their product. Finally I want to give a huge thanks to Mr. Joe Hargrave More

by Earl49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

Hi Earl, and thanks for taking the time to write a recommendation! We're so pleased to hear that your experience with Joe was a great one. Congratulations on your new BMW; please let us know if you need anything else!

August 02, 2013

The team members of the Casey BMW Group are simply awesome! I want to especially commend Joe Hargraves for his assistance in helping us purchase our beautiful new 550! Joe is professional, enthusiasti More

by COVIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

We loved reading your review! Thanks for taking the time to recommend Joe, Lloyd, and Casey BMW, and please don't hesitate to contact us if you need anything else.

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