Casey BMW

the great car just matches the great job Duncan and Jimmy ar Great Performance of Duncan and Jimmy and all the Casey Team! New experience of service and customer support coming with great kindness and love for t Great Performance of Duncan and Jimmy and all the Casey Team! New experience of service and customer support coming with great kindness and love for the machine! More

Professionals all the way! Selling cars of this level to sophisticated customers requires a consultative approach rather than a sales approach. Generally people that come to a B Selling cars of this level to sophisticated customers requires a consultative approach rather than a sales approach. Generally people that come to a BMW dealership are either already sold on the brand and looking to upgrade or replace of have a similar value competitors car and looking to compare. Casey BMW does a good job with this approach. Important to me is there awesome follow up to my calls and emails. More

First time getting getting car off lot! Joe Hargraves helped me find the right car and he was super friendly and answered all of my questions. He even bought me a coffee during the test driv Joe Hargraves helped me find the right car and he was super friendly and answered all of my questions. He even bought me a coffee during the test drive. I got a deal that could;t be beat and I also left with the car in the same day. I will definitely be coming back when I will plan to look for something more pricey one day. Dan was also very friendly and specific to ensure all of my questions were answered and he even had a sense of humor. 2 thumbs up! More

Took time with us; very patient and thorough We had a very good experience at Casey BMW. Drew was very knowledgeable about the X3 and took time to answer all the uestions we had (and we can ask s We had a very good experience at Casey BMW. Drew was very knowledgeable about the X3 and took time to answer all the uestions we had (and we can ask some questions!). We appreciated his demeanor and knowledge. He has called and emailed us several times since purchasing our car in September to make sure that we are satisfied. Wayne was very seasoned and professional and knew all about the selling aspects and appropriate forms to complete. He oversaw the process when we got to that point in the purchasing process. He is very good at this job. I have been to Casey BMW several times since our purchase and the staff is very courteous and welcoming. Unfortunately a metal bar was bouncing down I95 and I hit it. It will cost $1300 to repair and we will do that soon. At least it didn't come through the windshield and decapitate me! Betsy Poulsen More

Mike is the Best of the Best I first met Mike 3 years ago when I purchased my first BMW. Since 2013 when I had the urge to experiment with other high performance, high end sedans I first met Mike 3 years ago when I purchased my first BMW. Since 2013 when I had the urge to experiment with other high performance, high end sedans and sports cars, I have dealt with new car salesmen at 5 different dealerships in the Virginia Beach, Newport News, Richmond and Williamsburg region. Mike is by far the the nicest, most knowledgeable, and straight-forward sales associate I have had the pleasure of dealing with. I really missed him at Casey BMW when he left to devote all his energies and caring to help his wife through her successful battle with cancer. And now that he is back, I look forward to buying another BMW from him in the near future. It says a lot about the management at Casey BMW when they take such good care of their best salesmen that Mike could leave at a moments notice and then be welcomed back as soon as his wife's health allowed them both to return to work. More

"Loving My Very First BMW!" Duncan, did an outstanding job helping me pick out my very first BMW. In the beginning I couldn't choose and was very indecisive, but Duncan was pat Duncan, did an outstanding job helping me pick out my very first BMW. In the beginning I couldn't choose and was very indecisive, but Duncan was patient, kind and helpful through out the entire process. Duncan was very knowledgeable, which helped me decide as well as help me get all the options I wanted in my vehicle. The whole process went so smoothly, from the paperwork to the front door delivery. I've really enjoyed my experience and would recommend Casey BMW & Duncan to anyone who's in the market for a wonderful vehicle. More

Loving our new X5 and Casey BMW Duncan, Drew, Jimmy, and the rest of the team at Casey BMW did an excellent job of making it easy to lease our new X5. From the test drive, to the tr Duncan, Drew, Jimmy, and the rest of the team at Casey BMW did an excellent job of making it easy to lease our new X5. From the test drive, to the trade-in, to the negotiations, to the final paperwork, everything went smoothly and with no pressure. I could tell that Duncan and the rest of the sales team at Casey BMW really know their stuff, not only about the cars, but the whole sales process. Duncan was able to answer all of my questions about the vehicle and walked me through every step of the way. Jimmy did a great job of explaining all of the controls and features of our new vehicle. The whole team did a great job of working with my schedule so I could get in and out as quickly as possible with my new BMW. I would strongly recommend Casey BMW, and I look forward to working with them again for any future BMW purchases. More

Casey BMW's dynamic duo shines Duncan Sullivan and Ray Calupitan made me change my opinion of Casey dealerships from bad to good. I had a poor experiences at other Casey locations i Duncan Sullivan and Ray Calupitan made me change my opinion of Casey dealerships from bad to good. I had a poor experiences at other Casey locations in years past, but Casey BMW shares little more than a name in common and is a friendly & upscale dealership. There was never any pressure or annoying sales games played in the process, and they behave more like friends trying to help you buy a car that you liked enough to come and see. Duncan drew on his educator roots by clearly presenting the vehicle, explaining Casey BMW advantages, and listening during the test drive rather than reciting a sales pitch. After I mulled it over a bit, Ray gave me a very good price, Duncan whipped up all the paperwork, and a few dozen signatures later I was driving away with no buyers remorse. Thanks to you both. More

Professional, friendly, and fair Just purchased a used Highlander from Mike Russell at Casey BMW. I went back 3 times before actually making an offer. Each time Mike was accommodati Just purchased a used Highlander from Mike Russell at Casey BMW. I went back 3 times before actually making an offer. Each time Mike was accommodating and friendly. He never pressured me to purchase the car and when I was ready to buy, he worked with me to get to a fair price. Great experience! More

Excellent Experience!!! This was my second vehicle purchased from Joe Hargraves. He again went above and beyond the call of duty to make sure I was completely satisfied with This was my second vehicle purchased from Joe Hargraves. He again went above and beyond the call of duty to make sure I was completely satisfied with my purchase. He knew exactly what I wanted and made the buying process simple and easy. I will continue to recommend Joe Hargraves to my friends and business associates. I look forward to purchasing my third vehicle from him in the future! More