Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,705 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,705 reviews
May 25, 2015
Great service Hands down some of the best customer service there is. If you are looking for a new vehicle do not hesitate to come here. Ask for Duncan he will help Hands down some of the best customer service there is. If you are looking for a new vehicle do not hesitate to come here. Ask for Duncan he will help you out. More
by Itisjurrr
May 20, 2015
Smooth, easy vehicle purchase My wife and I have purchased new vehicles from several dealerships in the Tidewater area over the years. Casey BMW is the only one we have bought fro My wife and I have purchased new vehicles from several dealerships in the Tidewater area over the years. Casey BMW is the only one we have bought from three times. Don is a very thorough and completely no pressure. He knows the vehicles features and presents them in plain english. We can gladly recommend giving Don a shot at earning your business. More
by Tequizapig
Employees Worked With
Donald Morrow
May 18, 2015
Great experience! Entire experience was excellent. I would highly recommend this dealership. There was no pressure for any vehicle and they were very friendly and suppo Entire experience was excellent. I would highly recommend this dealership. There was no pressure for any vehicle and they were very friendly and supportive. Great employees! More
by TurboDieselJeff
Employees Worked With
May 16, 2015
Great dealer haydrian is a very good person, he really make sure that i was taken care of and that i was fully satisfied with whatever i was doing. Buying a car ca haydrian is a very good person, he really make sure that i was taken care of and that i was fully satisfied with whatever i was doing. Buying a car can be a little stressful sometimes but I can honestly say that he made my experience very very stress free and I really appreciate it. Buying a car should always be like buying a lifestyle. He made it feel that way. Good start to a great friendship. More
by Jrock5000
May 07, 2015
Excellent sales experience Working with Hadrian here was an absolute delight. He was enjoyable through every part of the process including offering to assist me in learning abo Working with Hadrian here was an absolute delight. He was enjoyable through every part of the process including offering to assist me in learning about another vehicle I already own and didn't even buy from him. Just a great experience, and complete honesty. More
by srdana
April 29, 2015
Hadrian Apoderado is a man of his words. I traded my Benz for a RAM 1500. Hadrian helped me from start to finish and every thing we discussed and he said he would do, is a man of his words. I traded my Benz for a RAM 1500. Hadrian helped me from start to finish and every thing we discussed and he said he would do, he did and then some. Thank you Hadrian--it was an absolute pleasure working with you and the staff. More
by Tony
April 29, 2015
Joe Hargraves - Exceptional Salesman!! I recently bought a 2016 BMW X3 from Casey BMW, of which I special ordered. Joe Hargraves was my Salesman. Joe is the most competent, friendly and pro I recently bought a 2016 BMW X3 from Casey BMW, of which I special ordered. Joe Hargraves was my Salesman. Joe is the most competent, friendly and professional salesman that I have ever had the pleasure of working with. Joe was extremely attentive from the ordering process through delivery of the vehicle. He is a true asset to Casey BMW. I would not hesitate to refer potential car buyers to Joe. Thanks again Joe. Nate Glover More
by Nate
Employees Worked With
April 27, 2015
Joe Hargreaves i had a truely wonderful experience . Joe is one of a kind in personal attention and customer satisfaction. Thank you for making this a truly stressl i had a truely wonderful experience . Joe is one of a kind in personal attention and customer satisfaction. Thank you for making this a truly stressless and great experience. More
by Elasen
Employees Worked With
April 21, 2015
New Owner Service This is my first BMW purchase. The new owner service is wonderful! To have someone sit with you to show you how to use the options is second to none. This is my first BMW purchase. The new owner service is wonderful! To have someone sit with you to show you how to use the options is second to none. That one on one service cannot be beat. Jimmy represents your business extremely well. He is courteous, accommodating and knows his job. He is also patient. It is great to see a young man that loves what he does. More
by 4Peyton
Employees Worked With
Jimmy Jones
April 21, 2015
Absolutely fantasic! We have leased/purrchased several BMW's from other out of state dealerships but this is our first experience with Duncan and Casey BMW - both of whic We have leased/purrchased several BMW's from other out of state dealerships but this is our first experience with Duncan and Casey BMW - both of which were extraordinary. In particular, Duncan's performance was remarkable. He was completely professional, he listened to our desires very carefully and did his very best to address and satisfy them. He was patient, knowledgeable, forthright and understanding. We could not have had a better experience, will recommend him and Casey to all of our interested acquaintances and will purchase all of our future BMW's through him. GREAT JOB BY A GREAT PROFESSIONAL!! More
by Sandy
