
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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I have an excellant and wonderful experience at Cassey BMW. My Husband and I arrived to purchase a pre-owned 328i BMW, and rode out in a new 2016 328i BMW. Dan was wonderful. He was very helpful, kind, knowledg My Husband and I arrived to purchase a pre-owned 328i BMW, and rode out in a new 2016 328i BMW. Dan was wonderful. He was very helpful, kind, knowledgeable and professional. He showed us the features on the vehicle and demonstrated how to operate the features on the car. This was a wonderful Christmas and birthday gift from the staff at Casey's and my husband. More
Outstanding Service I just recently purchased a new BMW. It was a very pleasurable experience. My purchase was based sole on the help and guidance I received from Mike I just recently purchased a new BMW. It was a very pleasurable experience. My purchase was based sole on the help and guidance I received from Mike Russell. He was patient, professional, knowledgeable and understood what I was looking for in a vehicle. He provided me the information and allowed me to make the decision at my own pace. Thanks for your help Mike. More
Phenomenal Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call w Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call world class customer service. I have never had a more pleasurable car buying experience. More
Used vehicle purchase Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow w Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow was friendly and easy to work with.Overall a positive experience. More
Buzzing Efficiency and Beaming with class This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the ent This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the entire experience, from buying the vehicle to service, to be exceptional and far better than their competitors. Joe Hargraves is an excellent salesman and an overall efficient representative of BMW. He was accessible, knowledgeable and caring as we discussed our options. We look forward to our new car and our continuing relationship with Casey. Thank you Casey for being the best in the business. You make the car buying exoerience a pleasant one and ensure that we remain lifetime BMW partners! We look forward to driving our 2016 M5. More
Small world with Good people I had a great experience with Don and Steve while purchasing our newest vehicle. Don called as he stated and even stayed over to make sure I had an op I had a great experience with Don and Steve while purchasing our newest vehicle. Don called as he stated and even stayed over to make sure I had an opportunity to view and purchase a car I saw online after his shift was over. We were able to test drive and get the car price within a comfortable range for our family. Steve came in and gave us great details and both gentlemen were very detailed with the car we purchased. I truly expect our visits for service will be as great as the sales department. We will be in for our purchasing clean up this week. Together, these gentlemen appear to wan their customers happy and keep their cars running well. Thanks for what you have done and will do in the future. More
Excellent Car Buying Experience From start to finish, this was a very enjoyable experience. Don Morrow was a true professional. His knowledge of the vehicle made it easy for us to From start to finish, this was a very enjoyable experience. Don Morrow was a true professional. His knowledge of the vehicle made it easy for us to make a decision to buy. He was helpful and never put any pressure on us to buy. More
Great buying experience! We really appreciated the patience and knowledge displayed by our agent, Corey Street. He spent a lot of time showing us different models until we fo We really appreciated the patience and knowledge displayed by our agent, Corey Street. He spent a lot of time showing us different models until we found the 328i GT that fit our needs. Corey took us through all the options that helped make the perfect car for us. Corey kept us advised as to the progress of the car's production, even providing a link to track the ship transporting the car from Germany! When the car arrived, Corey explained the workings of the car from A to Z, even setting up a follow-up appointment for any questions we would have after driving the car for a while. Corey is a true professional, who emphasized customer service. We would also like to thank the manager Ryan Thomas, who always made a point of stopping by and talking with us, insuring that our experience was first rate. Thanks! More
Top notch! Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many rea Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many real professionals at Casey. More
Excellent Customer Service By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he made my buying process simple and easy! I love my new BMW 528i and I have no regrets! Highest recommendation.. don't forget to see Joe Hargraves, he's the go to man! More