Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great sales experience with Corey Street Corey is well informed, thorough and demonstrated great follow-up. He made the new car buying experience less overwhelming with quick answers and inf Corey is well informed, thorough and demonstrated great follow-up. He made the new car buying experience less overwhelming with quick answers and information. Very pleasant experience. More
great customer ervice This is the second car I have purchased at Casey BMW, and I have been pleased with the quality of their certified pre-owned vehicles and the customer This is the second car I have purchased at Casey BMW, and I have been pleased with the quality of their certified pre-owned vehicles and the customer service both times. Mike Russell was my salesman this time around. He was knowledgeable about the line, not pushy but always right there when you needed him. I feel like this dealership has really put their experience to good use. Even the paperwork went smoothly. Mike had a paper that detailed all the steps in the purchase and how much time each step might take, and though I was out long before the estimate, one of the things I dread about buying a car is how long the process can take. Everything about my purchase reinforced my feeling that I was buying the right car at the right place. I really felt like they value my time and my patronage--a great experience. More
Great service, great vehicles The customer service was top notch. I never felt like the dealer was pressuring me and was always honest in all his answers. Each staff member I met w The customer service was top notch. I never felt like the dealer was pressuring me and was always honest in all his answers. Each staff member I met was friendly. The preowned vehicle was also sold at a fair price. The vehicle looked like it was well taken care of and The engine looked clean with minimum wear. The facility itself was very clean and there process was very thorough. It would be easy to make yourself at home in their facility. More
My absolute BEST dealership experience Ever !! I've dealt with numerous car dealerships over the years starting in 1978. There have been nine dealers and nineteen new car buys or leases with numero I've dealt with numerous car dealerships over the years starting in 1978. There have been nine dealers and nineteen new car buys or leases with numerous salespersons. I guess that my tenth dealer on my twentieth car is the charm. This is my first BMW and my first experience with the Casey BMW dealership. It has been a fantastic experience from the start. I walked into Casey BMW one day to look around and get some information. Jimmy Jones came out and introduced himself to me and as they say, the rest is history. We hit it right off. Jimmy is Casey's BMW Genius. He is extremely professional and knowledgeable about their cars. He found out what I was interested in and introduced me to a model I didn't know they had. Today I am leasing a beautiful BMW X4 35i xDrive Sports Activity Coupe. I have come to value Jimmy as a friend as well as well as being one of his clients. The other person who helped me with my lease is Casey BMW's General Manager, Lloyd Howell. He is another true professional I was fortunate to deal with. Lloyd was extremely helpful in arranging a deal and setting up financing that I was comfortable with. I would also add that he gave me a fantastic deal. I know that when my current lease is up, I won't consider doing business with anyone else, anywhere else. They have earned a new customer for life. I never imagined that doing business with a dealership could be so pleasant and satisfying, and yes, it's been a lot of fun !! More
Excellent service Excellent attention and service from the Casey staff start to finish of a transaction that took place on a day when not fully staffed with personnel. Excellent attention and service from the Casey staff start to finish of a transaction that took place on a day when not fully staffed with personnel. More
new car purchase Thanks Casey BMW for the friendly & professional help in getting me the car that I wanted. I've received an abundance of compliments on my 535i. Cas Thanks Casey BMW for the friendly & professional help in getting me the car that I wanted. I've received an abundance of compliments on my 535i. Casey BMW rocks! More
Love my new BMW X5d Don was able to get me exactly what I was looking for in an SUV. Everyone at Casey was very professional, friendly and made me feel like I was a spec Don was able to get me exactly what I was looking for in an SUV. Everyone at Casey was very professional, friendly and made me feel like I was a special customer. Love my new X5 diesel! Can't wait to take it on it's first road trip. More
Got The First 2016 M4 My first BMW purchase and what a hit. Everyone just loves it. I appreciate BMW providing me with the accessories and configuration that I wanted. The My first BMW purchase and what a hit. Everyone just loves it. I appreciate BMW providing me with the accessories and configuration that I wanted. The car showed up and appeared well beyond my expectations. I am very satisfied after mulling over an Audi or another Benz. I ordered the M4 in June. Don contacted me in July and offered to change my order to the 2016 starting it's production. I posted the production status on Facebook when it began shipping to the US. What a thrill to drive. Thanks Don! More
Excellent Service I had an excellent experience at Casey BMW. The staff were friendly and Mr. Morrow was a delight to work with. Upon entering the dealership I was imme I had an excellent experience at Casey BMW. The staff were friendly and Mr. Morrow was a delight to work with. Upon entering the dealership I was immediately greeted by 2 staff members and escorted to Mr. Morrows office. Prior to visiting I had communicated with him via email regarding a vehicle I found online. Mr. Morris had responded promptly to my online inquiry and was prepared for my arrival. When showing the vehicle to me, Mr. Morrow was extremely knowledgable in its vast amount of features, technical and safety alike. He walked alongside me while I viewed the vehicle and pointed out the various features and functions while assuring me the dealership had inspected and maintained it. Mr. Morrow was very professional and answered all of my questions. On delivery day he made the process seamless and quick. I thoroughly enjoyed buying my vehicle from Casey BMW and would highly recommend this dealership and Mr. Morrow. More
Joe Hargraves - Awesome Salesman This is my first BMW purchase and my experience from the client advisor, Mr. Hargraves to the sales manager, Lloyd Howell was satisfying. I appreciat This is my first BMW purchase and my experience from the client advisor, Mr. Hargraves to the sales manager, Lloyd Howell was satisfying. I appreciate Mr. Hargraves patients in ensuring I was familiar with the car before leaving the lot and his follow call to identifying if I had questions. Mr. Hargraves ensures customer satisfaction!! More