Casey BMW

Great Buying Experience Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertible Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertibles. I met Don and he listened to my needs (okay wants!) and matched me up with the 228. When I left the dealership after test driving there was no pressure to buy. I went back in a week later - and drove home my new car. Thanks Don! More

cusomer service experience Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and to Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and took a lot of pride in making sure I knew everything about the BWM product. She was friendly and extremely patient. I could have not asked for a better experience. Dana N. Perry More

A forthright transaction!!! The transaction was very straight forward and a no brainer to complete. I was particularly impressed by the amount of follow through and attention to The transaction was very straight forward and a no brainer to complete. I was particularly impressed by the amount of follow through and attention to detail after the transaction was completed. Don Morrow went beyond the pale to ensure that we where happy. More

CASEY BMW - ABOVE PAR! EXCEED EXPECTATIONS! Very professional, courteous and Customer friendly. HASSLE FREE! I recently switched from a previous BMW dealership due to purchasing a new BMW from Very professional, courteous and Customer friendly. HASSLE FREE! I recently switched from a previous BMW dealership due to purchasing a new BMW from Casey and I am excited to finally be under Casey's care. Casey BMW has gone out of there way in the past to assist me, even though I was not registered with them for services. DON and the other staff members were very welcoming and efficient. It was late Saturday and yet, they remained calm and dealt with me professionally and patiently. Now, I am driving just as I anticipated. LIKE A BOSS. Thank you so much, it was worth the drive! More

Outstanding Customer Service! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! Everyone worked with me to get the best deal and payments within my ballpark! This was my second time purchasing a vehicle from Casey BMW and I would recommend all my family and friends to try out Casey BMW and experience their hospitality. The service department and maintenance techs are all professional and receptive to the customer's concerns. The personnel at the desk/information center were all service with a smile and eager to assist. I enjoyed my second experience and I hope that others will go and experience the customer service too! More

Diligence all around!! Good day, I wanted to inform all car buyers to purchase their BMW from Casey. The employees are professional, from the store manager to financing dep Good day, I wanted to inform all car buyers to purchase their BMW from Casey. The employees are professional, from the store manager to financing department. I felt very comfortable and not pressured to make any sudden moves. I wanted to discuss my salesman Joseph Hargraves, patient, relaxed, professional, knowledgeable, and hard worker. Mr. Joseph made me feel safe and very confident about my purchase. He ensured my BMW 328i was impeccable even after Ronnie detailed the car. I consider Mr. Joseph as the next salesman of the century!! I will be making my next BMW purchase with Mr.Joseph and referred my best friend to him also. This is what you call an excellence car buying experience!! More

What a great staff! Everyone from our sales associate to the general manager to our finance person was extremely nice, walked me through the process and helped get me int Everyone from our sales associate to the general manager to our finance person was extremely nice, walked me through the process and helped get me into the car I wanted. I was concerned about qualifying for financing but they assured me they could get me a deal with an interest rate I could accept, and they were right! I walked away extremely happy with my new purchase. More

Customer service is key! I purchased a BMW 128i just recently and I wanted to acknowledge the wonderful customer service and professionalism displayed by the BMW Genius Jimmy I purchased a BMW 128i just recently and I wanted to acknowledge the wonderful customer service and professionalism displayed by the BMW Genius Jimmy Jones. The couple of times that I needed to come back to the dealership I am greeted with a smile and he is always helpful. He is a nice asset to your team! More

Awesome buying Experience!!!! My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, help My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, helpful and friendly. No request made of her did she make it seem like it was an inconvenience. She asked all of the right questions to ensure that all of the feature that we really wanted were included in the vehicles that we looked at and test drove. She assisted us in finding the right vehicle for us, an X1. Joe Hargraves assisted her in processing our sale with so much expertise and patience. Both Niki and Joe made sure that we were thoroughly taken care of during the entire buying process. Christina Manley, the BMW Genius carefully went over every detail of my vehicle to ensure that I would have the ultimate driving experience. I had not owned a BMW in 10 years so there was so much that had changed. She shared in my excitement over every feature of my new car and was so happy to do so. Christina also provided us with a tour of the service facility and made sure that we understood how to bring our vehicle in for service and all of the customer comforts that the dealership had to offer if we choose to wait for service. I must say that I have NEVER experienced this type of service with a new car purchase before. When I left the dealership, I felt as if I had gained three new "friends". This team was happy and excited for my purchase and welcomed us into the BMW family with open arms. I would recommend this dealership team to anyone in the market for a BMW vehicle. More