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Casey BMW
Newport News, VA
1,737 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,737 reviews
July 29, 2016
Rating The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was take The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was taken care of by another qualified person. More
by amnhowell
Employees Worked With
Jimmy Jones
July 29, 2016
Outstanding, Best experience in 30 years buying cars Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience was smooth and easy. I would recommend dealership to any of my family members and friends . Top notch service. Mark Thompson More
by Turbo
July 27, 2016
Customer Service at its Best! Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about t Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about the car I wanted. He showed me all the options available, and when I did decide on the one I wanted, he sat in the car with me and taught me how everything worked. Great experience! Would highly recommend this dealership! More
by 1stBMW
Employees Worked With
Donald Morrow, Ryan Thomas, Taylor Trammell
July 27, 2016
Great salesman - great experience! We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions. We had a great experience and highly recommend Don and Casey BMW to all interested in buying a BMW. Thanks! More
by Karin Cross
Employees Worked With
Donald Morrow
July 25, 2016
Excellent Car Buying Experience My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely a credit to the Casey's dealership. I would also like to thank Mr. Lloyd Howell(Mgr.) for his invaluable input in making the car buying transaction a wonderful experience from top to bottom. I would highly recommend this dealership to my friends and family. Joe and Lloyd are excellent representatives of Casey's Automotive Sales Group. More
by lccool
July 25, 2016
First Class Customer Service As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I w As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I was (and continue to be) treated as a valued costumer even after I signed on the dotted line. Though all employees I interacted with were (to put it articulately) awesome – Wayne Heath is my go to person. Whenever I have a question, he does not hesitate to respond, going above and beyond to make sure I am happy with my purchase. Mr. Heath embodies the qualities of kindness, honesty, and patience… helping put one at ease during the car buying experience. I truly am lucky to have worked with him and Casey BMW. More
by Eleni H
Employees Worked With
Wayne Heath
July 22, 2016
Salesman let ME buy the vehicle! Salesmanship. Our first experience buying a 'Luxury vehicle" was pleasant and enjoyable from start to finish. Don walked us through all the options (substantial) i Our first experience buying a 'Luxury vehicle" was pleasant and enjoyable from start to finish. Don walked us through all the options (substantial) including live tests. BMW genius (Taylor) was patient and knowledgeable in her instructions, lot to learn. Final closer was able to convince one of us that the 3 point extended warranty worth the cost. All in all an good experience and I am confident we have purchased a good value. More
by Ginger D
Employees Worked With
Donald Morrow, Taylor Trammell
July 14, 2016
Oil Change and Rim fix Outstanding!! This the best service I have ever received at any dealership. Mr. Wayne is the best sales person you can ask for. His personality and we Outstanding!! This the best service I have ever received at any dealership. Mr. Wayne is the best sales person you can ask for. His personality and welcome attitude is unmatched. More
by Chris. L 32
Employees Worked With
Wayne Heath
July 12, 2016
Don is the best Don Morrow is an excellent representative of the Casey Automotive Sales Group. I would recommend him to everyone! My experience was awesome. Go Don Don Morrow is an excellent representative of the Casey Automotive Sales Group. I would recommend him to everyone! My experience was awesome. Go Don! Aaron Allen More
by Skopje04!
Employees Worked With
Donald Morrow
July 05, 2016
Excellent Best car buying experience ever. Did not try to sell me the most expensive thing on the lot. Would highly recommend.😀 Best car buying experience ever. Did not try to sell me the most expensive thing on the lot. Would highly recommend.😀 More
by Stein
Employees Worked With
Donald Morrow
