Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great sales staff Satisfied with overall sales service from beginning to end. Great sales staff, attention to detail, helpful, and understanding. Gave alternatives and Satisfied with overall sales service from beginning to end. Great sales staff, attention to detail, helpful, and understanding. Gave alternatives and explained all options available. More
Best experience I've ever had Don was awesome. Made the whole process feel like a breeze. He made my wife and I feel at home. Great dealership, great people, and a painless process Don was awesome. Made the whole process feel like a breeze. He made my wife and I feel at home. Great dealership, great people, and a painless process. More
Pleasant, Proffessional, Efficient. Friendly and courteous were Dennis and Genius Amanda .My day was transformed into a wonderful unexpected purchase. I will definitely expound on my ple Friendly and courteous were Dennis and Genius Amanda .My day was transformed into a wonderful unexpected purchase. I will definitely expound on my pleasant experience with my friends and follow through with referrals for the future. More
pleasant experience Our sales person , Dennis, was very polite and helpful. He took the time to familiarize himself will the working components of our car do that he wa Our sales person , Dennis, was very polite and helpful. He took the time to familiarize himself will the working components of our car do that he was able yo easily school us on how everything worked and made the process much easier. a thank you, Dennis. More
Excellent Customer Service I live 3.5 hours from this dealership and still followed through on the purchase. This dealership honored a corporate discount available to me, and th I live 3.5 hours from this dealership and still followed through on the purchase. This dealership honored a corporate discount available to me, and the level of customer service was excellent. All communications were prompt, complete, and pleasant. We used telephone and email to complete all information necessary to make a decision. Quotes were given for both lease vs buy. Warranties and Maintenance programs were explained, and options provided. The car was delivered to my home in person by Dennis Grant and Mackenzie Green at which time we were able to complete all final paperwork. Mackenzie Green gave me an overview of the operations of the car as well as the various iDrive functions. The whole process took only 3 days. I would highly recommend all three staff who worked with me. More
Outstanding Service!! From the minute we walked in I was impressed by the professionalism everyone showed me. Our saleman Mr JonHenry was very professional and informative From the minute we walked in I was impressed by the professionalism everyone showed me. Our saleman Mr JonHenry was very professional and informative with every question I asked. He made the process so easy and I was happy for that. Also his manager Ryan was amazing working with me and my buget. I'll definitely recommend this place to my friends and family. More
One GREAT experience! From the time I entered the dealership, it was nothing less than a FANTASTIC experience. The environment, and professionalism. I experienced from Mr. From the time I entered the dealership, it was nothing less than a FANTASTIC experience. The environment, and professionalism. I experienced from Mr. Joe Hargraves was incredible. He was EXTREMELY helpful from the very moment I sat at his desk. I've never found a car that I wanted in less than an hour...with Mr. Hargraves, I found my ideal jeep in less than 20 minutes. Hes definitely great at his craft as a car salesman. More
I only dealt with Don Moore, but he is reason enough. We visited there to go car shopping g during one of the 15 degree days. Don Moore first impressed us by meeting us outside when we were looking at a c We visited there to go car shopping g during one of the 15 degree days. Don Moore first impressed us by meeting us outside when we were looking at a car. In a short period of time, Don proved knowledgeable and demonstrated a great sense of customer priority. We were talking with a guy, vice dealing with a salesman I hope that makes sense. Great experience! More
An unexpected delight I went in just looking and fell in love. I was treated like royalty and ended up in my dream car. John was intimately familiar with BMW and was able I went in just looking and fell in love. I was treated like royalty and ended up in my dream car. John was intimately familiar with BMW and was able to provide cantor that got me even more engaged. I never felt happier spending a large amount of money. More
Awesome Very pleased with the professional and great service from cassey BMW with the help of Don Morrow. Very expirience sales man which made the visit a ple Very pleased with the professional and great service from cassey BMW with the help of Don Morrow. Very expirience sales man which made the visit a pleasant one. More

















