Casey BMW

There is a difference in BMW Dealers ! I have owned 24 new BMWs over the past 40 years and I know a lot about the cars and the type of service you should receive. I live in Chesapeake. On I have owned 24 new BMWs over the past 40 years and I know a lot about the cars and the type of service you should receive. I live in Chesapeake. On a Saturday night around 11pm. I went on the Casey website and left my contact information, and called the number. I was really surprised when I got a call back within FIVE MINUTES. I talked to Chris Lane . He was extremely helpful and found the car that met my needs at a fair price. I went to the dealership and met him and was thoroughly impressed. Although he is young ( maybe I am getting old ), he was very professional and knows the BMW product line. I always ask a "knowledge" question to see if it is answered correctly, he answered it accurately. The process went smoothly and he respected my time. The sales manager Lloyd Howell is very easy to talk with and very helpful. I highly recommend Chris and Casey BMW. It is well worth the drive. More

Days Off! Donald Morrow is awesome He worked longer hours and even on his days off he was there for me. He was patient an very understating. Donald Morrow is awesome He worked longer hours and even on his days off he was there for me. He was patient an very understating. More

True Li Fan Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car f Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car for me no matter how many times I rejected his new find. Patience paid off - Don got his sale and I got my dream ride! Thanks Don and Lloyd Howell. More

Love my 528 BMW I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in t I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in the market for a BMW go see Donald Morrow!! More

Love it So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my pape So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my paperwork and telling me how to work all the technology in the vehicle. More

Jimmy is the best I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. More

Great Salesman and Service! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! More

Wonderful Dealership with Professional Service After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I arrived to pick up the vehicle, I was greeted with warmth from my sales representative-Dennis. My parents and I travel 3 hours to pick up the vehicle and the General Manager-Lloyd made sure it wasn't unrecognized. We really appreciated the hospitality extended to us. If you're considering buying a BMW, the trip to Casey it will be worth your time. And ask for Dennis. Casey BMW totally Rocks! Wendy Smith from Washington, DC More

Great Salesman & Uncommon Integrity! Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the paperwork and the vehicle were ready to go and we were complete in under two hours. Don provided first class treatment! While going over the paperwork in the business office, we noticed a discrepancy between what I was told verbally and what the paperwork said. The issue was a significant amount of money, and an honest error. Don and the GM chose to honor the verbal agreement, demonstrating uncommon integrity. I know this cost Casey BMW monetarily, but I hope that those who read this review will be as impressed as I am and choose to do business here and more than make up the difference. I wish more people in this world would honor their word like Casey BMW did. Well done! More

Excellent Customer Service! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! More