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Casey BMW
Newport News, VA
1,834 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,834 reviews
December 28, 2018
A+ Dealership I was very pleased with the service and attentiveness I received. My purchase process was smooth. The customer service I received was excellent. I wou I was very pleased with the service and attentiveness I received. My purchase process was smooth. The customer service I received was excellent. I would highly recommend Casey BMW. More
by SR34
Employees Worked With
Amanda Faubel, Dennis Grant
December 27, 2018
Best car dealership I’ve ever had Dennis Grant was especially helpful and personable along with the rest of the Casey BMW staff. They were patient and helped me get the best deal possi Dennis Grant was especially helpful and personable along with the rest of the Casey BMW staff. They were patient and helped me get the best deal possible without any hassle. They made my entire car buying experience easy and understandable. More
by Amareeleilani
Employees Worked With
Dennis Grant
December 27, 2018
Outstanding Mike Lewis has been my service rep for many years! I can depend on his honest assessment of my car needs. He is dependable and keeps me informed thro Mike Lewis has been my service rep for many years! I can depend on his honest assessment of my car needs. He is dependable and keeps me informed throughout the service. More
by Alli
Employees Worked With
Mike Lewis
December 20, 2018
IN LOVE WITH MY 2019 BMW X3 Love the respect that they show there's customers and very friendly environment. Can't wait for my next new BMW number three. Thanks again Love the respect that they show there's customers and very friendly environment. Can't wait for my next new BMW number three. Thanks again More
by PAT
December 18, 2018
Exceptional!! Once again Lloyd and his team exceed my expectations. I've been a customer of Casey for 15 years, and I can't imagine purchasing my vehicle from any Once again Lloyd and his team exceed my expectations. I've been a customer of Casey for 15 years, and I can't imagine purchasing my vehicle from any other BMW dealership. The professionalism and family environment is an unbeatable combination. Thank you for patience and taking the time to truly know your customer. It speaks volumes!! More
by pam6thbmw
December 16, 2018
Great experience! Mr. Lewis is very friendly and he calls and follows up as he says he would. Dealing with him makes the wait time less painful. Mr. Lewis is very friendly and he calls and follows up as he says he would. Dealing with him makes the wait time less painful. More
by amhowell
Employees Worked With
Mike Lewis
December 07, 2018
AJ Phillips & Joe Hargraves Thank you AJ for your excellent customer service. You kept me informed and explain to me in layman terms :).. what services my vehicle required and w Thank you AJ for your excellent customer service. You kept me informed and explain to me in layman terms :).. what services my vehicle required and why. Casey BMW will always be my dealership. I am looking forward to my next purchase in the new year Joe :). Thank you and happy holidays.. More
by Miss Lisa
December 04, 2018
Personal and Professional I came to Casey to purchase a BMW. The moment I walked into the dealership my sales person, Samir promptly introduced himself and proceeded to assist I came to Casey to purchase a BMW. The moment I walked into the dealership my sales person, Samir promptly introduced himself and proceeded to assist me. I was interested in a 3 series and he made it easy to choose the type of vehicle I needed and was in my price range. He was very knowledgeable on not only the 3 series but other vehicles on the lot as well. I found it very easy to work with him, because of his professionalism and his personality. Unfortunately, I ended up going with a different automobile brand (not due to Samir in any way) Samir remained in contact with with, to ensure I was satisfied with the service he provided and just to see if I enjoyed my new car. To wrap it up...he was not just a great sales person but a I found him to just be a great person all around. If you are looking to buy a BMW, I would recommend you request him by name to assist you. I’m certained you will be satisfied with the service he provides. More
by Ronald.bowens
Employees Worked With
Samir Fink
November 25, 2018
New x3 Don was fabulous! The car is beautiful! The people at the dealership were service oriented! It was so nice to purchase the car, finance the car, an Don was fabulous! The car is beautiful! The people at the dealership were service oriented! It was so nice to purchase the car, finance the car, and insure the car in the same place. Thank you! More
by Kathyrd1000
Employees Worked With
Allstate rep Mr Steinbaugh, Donald Morrow, Ryan Thomas
November 20, 2018
Great service Worked with Jon and Lloyd in my first experience shopping for a BMW, after issues with my previously owned car Jon and Lloyd gave me an amazing deal. Worked with Jon and Lloyd in my first experience shopping for a BMW, after issues with my previously owned car Jon and Lloyd gave me an amazing deal. The level of experience and service provided was above par. Would definitely recommend this dealership for an in an out experience, they value your time. More
by Ruizjl00
