Carvana

The prices are fantastic and the customer service is very friendly. Unfortunately, the process, while well documented on the website, does not align with its own directions, is not very organized and cus friendly. Unfortunately, the process, while well documented on the website, does not align with its own directions, is not very organized and customer service is highly scripted. Often I would get direction from the text messaging program stating to upload documents only to find that the database and advocates were stating everything was in place. There were some worrysome moments when i thought the sale might not be complete despite full payment for the vehicle being ackowledged. Further, the delivery process was completely anonymous. There was no live person with which to speak and coordinate. Last, delivery instructions stated there would be a $50 visa gift card to cover the first wash since the vehicle will be delivered dirty. The card was not sent. Nor, was it sent after i called and told them it wasnt sent. In summary, the prices and attitudes are great. The process and logitics, need dramatic improvement. More

Another great experience with Carvana! I was pleased with the process and the person who delivered my car was awesome! I will recommend to everyone! with the process and the person who delivered my car was awesome! I will recommend to everyone! More

Easy transaction, no high pressure salesperson. The car was as delivered as described and delivered on time. There was a cosmetic flaw that was not described but they took care of it in a timely manner. Hi was as delivered as described and delivered on time. There was a cosmetic flaw that was not described but they took care of it in a timely manner. Highly recommend. More

Carvana made it easy for me to purchase my dream car. I would reccommend and purchase from Carvana again. Having 7 days to test drive and see if the vehicle was right for you was awesome. would reccommend and purchase from Carvana again. Having 7 days to test drive and see if the vehicle was right for you was awesome. More

This was the easiest purchase ever. The 2012 Jeep Compass was perfect for me and my family. I am glad we used Carvana and will recommend to anyone! was perfect for me and my family. I am glad we used Carvana and will recommend to anyone! More

I love my brand new car ; you guys helped me pick out the car that I truly desired, no refund needed at all. Thanks again! car that I truly desired, no refund needed at all. Thanks again! More

This was the easiest car buying transaction I've ever had. I was amazed that I valued my trade in on a Monday, picked a car, and completed everything by Friday. had. I was amazed that I valued my trade in on a Monday, picked a car, and completed everything by Friday. More

Best way you can buy a car car has know problems at all, the delivery process is amazing and on time, I recommend everyone to join the party. the delivery process is amazing and on time, I recommend everyone to join the party. More

This is for someone that knows exactly the car they want, if they know the trim, model, year, mileage and all little details, this is the best option, very easy to work with, delivery, finance, etc. if you a if they know the trim, model, year, mileage and all little details, this is the best option, very easy to work with, delivery, finance, etc. if you are not sure, probably is better to go to a dealer and then come back and buy it from Carvana, so you don't deal with the BS from a salesperson, I tried another dealership and they kept hidden the carfax until I did my own research, Carvana seems more transparent. I liked it! More